Grenada - GD TAC : P101322 - Implementation Status Results Report : Sequence 09

 The World Bank Report No: ISR6497 Implementation Status & Results Grenada GD TAC (P101322) Public Disclosure Copy Operation Name: GD TAC (P101322) Project Stage: Implementation Seq.No: 9 Status: ARCHIVED Archive Date: 24-Jan-2012 Country: Grenada Approval FY: 2008 Product Line: IBRD/IDA Region: LATIN AMERICA AND CARIBBEAN Lending Instrument: Technical Assistance Loan Implementing Agency(ies): Ministry of Finance and Development Key Dates Board Approval Date 13-Mar-2008 Original Closing Date 31-Oct-2011 Planned Mid Term Review Date Last Archived ISR Date 24-Jan-2012 Effectiveness Date 29-Jan-2009 Revised Closing Date 30-Jun-2012 Actual Mid Term Review Date 08-Nov-2010 Project Development Objectives Project Development Objective (from Project Appraisal Document) The project development objectives are (i) to improve the efficiency and effectiveness of Customs; (ii) to improve the efficiency of tax administration and decrease transaction costs of paying taxes and consequently increase tax compliance; (iii) to enhance the Government's support for exports through improving access to trade information and the strengthening the capacity of the Bureau of Standards to provide conformity assessment and quality assurance; and (iv) to modernize investment promotion. Has the Project Development Objective been changed since Board Approval of the Project? Yes No Component(s) Component Name Component Cost Component 1 - Customs Modernization 0.85 Customs Modernization Component 2 - Tax Administration Modernization 0.54 Public Disclosure Copy Tax Admin Modernization Component 3 - Investment Promotion Modernization 0.29 Modernization Investment Promotion Component 4 - Export Strategy 0.50 Export Strategy Component 5 Project Mgmt 0.61 Overall Ratings Page 1 of 8  The World Bank Report No: ISR6497 Previous Rating Current Rating Progress towards achievement of PDO Moderately Unsatisfactory Moderately Satisfactory Overall Implementation Progress (IP) Satisfactory Satisfactory Public Disclosure Copy Overall Risk Rating Implementation Status Overview Implementation continues to be satisfactory with impact on desired outcomes. Expenditures for the Project as of March 29, 2012 amount to approximately USD1.89 million with additional commitments of about USD514K, together representing about 86% of the total financing available for the Project (IDA Credit+EU Grant+Government Counterpart Funds), up from 66% noted during the November 2011 mission. With the EU Co-financing Grant fully disbursed, the available resources to the Project are the Credit and Counterpart funds. With respect to the Credit, as of June 15, 2012, total disbursements amount to USD1.7 million or 97% of the Credit. Locations No Location data has been entered Results Project Development Objective Indicators Indicator Name Core Unit of Measure Baseline Current End Target Improved client perception of tax administration Text Value 3.322 overall mean score for Survey results not yet Improved ranking over perception of quality of available. baseline service and SERVQUAL score of -1.256 (-0.5 as desirable margin and tolerance threshold is -1.0 Date 30-Apr-2011 30-Apr-2012 30-Jun-2012 Comments SERVQUAL score measures the gap between customer perception and expectation Public Disclosure Copy Time taken to pay all taxes Text Value 140 Hours 140 hours 100 Hours Sub Type Supplemental Rate of conformity assessments and number of Text Value No assessments 100% 95% response for conformity quality assurance certificates for exports assessments. Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments • 20 certificates were issued for rum and food exports for the last 12 Page 2 of 8  The World Bank Report No: ISR6497 months. This figure was given as an approximate figure by the Bureau of Standards since not all exporters declare Public Disclosure Copy whether they are using the certificate for export or for local market. • For the last 12 months , there were no complaints regarding rejections of export certificates.Therefore rate of conformity assessment is 100% based on information at hand. Improved client perception of service delivery Text Value 3.592 mean score for Survey results not yet Improvement over base-line from the Bureau of Standards perception of quality of available. on client survey service with SERVQUAL of -1.12 Date 30-Apr-2011 05-Jan-2012 30-Jun-2012 Comments Baseline just established Increased access to trade information Yes/No Value Yes Yes Date 30-Apr-2011 30-Apr-2012 30-Jun-2012 Comments Baseline Survey determined Survey results not yet Improvement over base-line that index is 0.51 (out of available. possible 1.0) in determining ease of access to trade and export information for exporters and potential exporters Number of days to process investment Days Value 215.00 70.00 consents from 215 days to 70 days Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Public Disclosure Copy Comments FIAS Diagnostic Review 2004 Data collected and awaiting analysis Improved investors perception of service Text Value 3.685 mean score for client Survey results not yet Improvement over base-line delivery from GIDC perception of quality and available. on client survey service and SERVQUAL Score of -0.944 Date 30-Apr-2011 30-Apr-2012 30-Jun-2012 Comments Page 3 of 8  The World Bank Report No: ISR6497 % of non-filer in the corporate tax category Percentage Value 59.00 56.00 20.00 reduced from 59% to 20% Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments Data for 2010. Awaiting filling Public Disclosure Copy of year 2011 (ended in March 2012 and will be provided before the end of June) The average time for cutoms clearance Days Value 4.00 1.50 reduced from 4 days to 1.5 days Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments Data not yet available. Improved Client perception of Customs Text Value 3.25 overall mean score for Data not yet available. Improved ranking over base- Operation perception and SERVQUAL line on client survey score of -1.328 Date 30-Apr-2011 30-Apr-2012 30-Jun-2012 Comments SERVQUAL score is the gap between customer expectation and perception and the desirable margin is minus 0.5 and tolerance thresholdis minus 1.0 Intermediate Results Indicators Indicator Name Core Unit of Measure Baseline Current End Target Number of days to process the investment Number Value 90.00 30.00 21.00 applications reduced from 90 days to 21 days Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments As of April 5, 2012, the GIDC records indicated that it takes on average of 6 weeks (30 working days) to process investment applications/ consents. This figure reflects Public Disclosure Copy data for the last 12 months. The indicator will be revisited for investment application given between April and June 2012. Technical skills at the Grenada Bureau of Text Value Limited Other Labs. 15 Officers from Standards testing and calibration laboratories the public and private industry and other public and private sector laboratory trained in ISO 17025 increased Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Page 4 of 8  The World Bank Report No: ISR6497 Comments • Two (2) persons trained in Materials Testing • Eight (8) persons trained in microbiology and Public Disclosure Copy conformity assessment procedures • Nine (9) persons trained in quality management systems Capactiy within the Bureau of standards to Text Value No equipment and personnel Equipment installed and All exports, for which provide quality assurance certification for rum capacity operational (except the compulsory standards exist, and food exports distillation unit) and 20 quality tested and certified. Verified assurance certificates issued through number of certificates for rum and food exports issued. Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments • 20 quality assurance certificates issued for rum and food exports. This accounts for 12 % of all certificates produced within thelast 12 months. • Equipment installed and operational with the exception of a distillation unit. A component of this unit arrived broken and has to be replaced. • Additional training on Gas Chromatography/ Mass Spectrometer is being provided by suppliers during the week of April 10th. Starting a businesss Text Value 90 days 15 days 12 days Public Disclosure Copy Date 01-Feb-2008 05-Jan-2012 30-Jun-2012 Comments Doing Business Report 2013 will not be published before the end of the GDTAC Project. According to Doing Business Report 2012, it takes 15 days to start a business in Grenada. Time taken to pay all taxes Text Value 140 hours 140 hours 100 hours Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Page 5 of 8  The World Bank Report No: ISR6497 Comments The Doing Business Report 2013 will not be released before the end of the GDTAC Project. According to the Public Disclosure Copy Doing Business Report 2012, it takes 140 hours to pay taxes. The percentage of consignments subject to Percentage Value 60.00 30.00 physical examination reduced from 60% to Date 01-Feb-2008 05-Jan-2012 30-Jun-2012 30% Comments Data not yet available. Businesss model and process for investment Text Value No explicit business model or An investment facilitation Establishment of investment approvals clearly established in relevant investment network in place manual was developed. facilitation network to support agencies supported by the investment network. The establishment of an inter- business model and process. agency network/ intranet system to provide a comprehensive investment approval network is in progress and being funded outside of the GDTAC project Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments National Investment Strategy completed is Text Value No National Investment Strategy adopted by Cabinet. NIPS under implementation adopted and being implemented Promotion Strategy Implementation of strategy in progress Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments Planning and Monitoring Unit established and Text Value no substantial planning and In progress with limitations in Planning and Monitoring Unit preparing corportate plan monitoring capacity implementation due to budget fully functional and preparing constraints. three year corporate plan. Date 01-Feb-2008 05-Jan-2012 30-Jun-2012 Comments Full update and status will be Public Disclosure Copy provided by end of June Customs IT upgraded from ASYCUDA 2.7 to Yes/No Value No No Yes ASYCUDA World Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments Currently operation Implementation in progress. Customs IT upgraded to ASYCUDA 2.7 installed in ASYCUDA World in all 1999 agencies involved in customs clearance. The number of professional field auditors in Number Value 0.00 0.00 8.00 Customs increased from zero to 8 Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Page 6 of 8  The World Bank Report No: ISR6497 Comments Thirteen (13) officers were trained in Post Clearance Audit systems and procedures. These persons Public Disclosure Copy are not certified .accountants. The consultancy was completed at the end of May. Update on capacity will be provided before end of June The number of Customs officers trained in Text Value No capacity in customs Achieved. A total of 50 officers trained. classification and valuation and deployed Date 01-Feb-2008 30-Apr-2012 30-Jun-2012 Comments Data on Financial Performance (as of 11-Jun-2012) Financial Agreement(s) Key Dates Project Ln/Cr/Tf Status Approval Date Signing Date Effectiveness Date Original Closing Date Revised Closing Date P101322 IDA-44000 Effective 13-Mar-2008 19-Dec-2008 29-Jan-2009 31-Oct-2011 30-Jun-2012 P101322 TF-99140 Closed 03-May-2011 10-May-2011 10-May-2011 30-Jun-2011 31-Oct-2011 Disbursements (in Millions) Project Ln/Cr/Tf Status Currency Original Revised Cancelled Disbursed Undisbursed % Disbursed P101322 IDA-44000 Effective USD 1.86 1.86 0.00 1.74 0.11 93.00 P101322 TF-99140 Closed USD 0.64 0.63 0.00 0.66 0.00 103.00 Disbursement Graph Public Disclosure Copy Page 7 of 8  The World Bank Report No: ISR6497 Public Disclosure Copy Key Decisions Regarding Implementation Update Restructuring History Level two Approved on 18-Oct-2011 Related Projects There are no related projects. 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