Judgment of the Court (Eighth Chamber) of 2 April 2020.#kunsthaus muerz gmbh v Zürich Versicherungs AG.#Request for a preliminary ruling from the Oberlandesgericht Wien.#Reference for a preliminary ruling – Freedom to provide services – Direct life assurance – Directive 2002/83/EC – Articles 35 and 36 – Right of cancellation and cancellation period – Incorrect information concerning the detailed rules for exercising the right of cancellation – Formal requirements for the declaration of cancellation – Lapse of the right of cancellation – Relevance of the policy holder’s status as a ‘consumer’.#Case C-20/19.