Opinion of Advocate General Saugmandsgaard Øe delivered on 29 January 2020.#HF v European Parliament.#Appeal — Civil service — European Parliament — Member of contract staff — Articles 12a and 24 of the Staff Regulations of Officials of the European Union — Psychological harassment — Request for assistance — Right to be heard — Rejection of a request for assistance — Article 41 of the Charter of Fundamental Rights of the European Union — Scope of judicial review.#Case C-570/18 P.