884 Bulletin of the World Health Organization | November 2006, 84 (11) Abstract Evidence from low-income Asian countries shows that performance-based financing (as a specific form of contracting) can improve health service delivery more successfully than traditional input financing mechanisms. We report a field experience from Rwanda demonstrating that performance-based financing is a feasible strategy in sub-Saharan Africa too. Performance-based financing requires at least one new actor, an independent well equipped fundholder organization in the district health system separating the purchasing, service delivery as well as regulatory roles of local health authorities from the technical role of contract negotiation and fund disbursement. In Rwanda, local community groups, through patient surveys, verified the performance of health facilities and monitored consumer satisfaction. A precondition for the success of performance-based financing is that authorities must respect the autonomous management of health facilities competing for public subsidies. These changes are an opportunity to redistribute roles within the health district in a more transparent and efficient fashion. Bulletin of the World Health Organization 2006;84:884-889. Voir page 888 le résumé en français. En la página 889 figura un resumen en español. Introduction Contractual relationships are variously termed as “contractual approach”, “cont tracting” and more recently, “perfort mancetbased financing” or “P4P” (payt ment for performance). The generic term “contracting” is too general to define this relationship in the health sector. This is because contractual arrangements in the health sector should not only focus on the judicial aspects of rigid contracts and profit orientation (as in the private for profit sector), but also emphasize supportive partnerships between differt ent actors, who share similar social aims such as the Millennium Development Goals.1,2 Several studies from lowtint come Asian countries have shown that performancetbased financing had better outcomes for improving health services than the traditional “input” approaches which are characterized by centralized planning and the distribution of inputs such as salaries, essential drugs, medical equipment.3,4 While exhaustive ext amples of performancetbased contracts from Africa are still rare, Rwanda started several promising initiatives of perfort mance financing from 2001. We describe the experience with performancetbased Performance-based financing and changing the district health system: experience from Rwanda Robert Soeters,a Christian Habineza,b & Peter Bob Peerenboom c .889 ةحفص في ةيبرعلاب صخللما لىع علاطلاا نكيم a Public health and financing consultant to Cordaid, Kramsvogellaan 22, 2566 CC Den Haag, Netherlands. Correspondence to this author (email: Robert_Soeters@hotmail.com). b Cordaid, Rwanda. c Public health and institutional development consultant to Cordaid, Netherlands. Ref. No. 06-029991 (Submitted: 1 March 2006 – Final revised version received: 22 August 2006 – Accepted: 23 August 2006) contractual relationships in Cyangugu province, Rwanda, and the changes that were made in the organization of the district health system to facilitate the process. Background After the 1994 genocide, Rwanda bet came an impoverished country with a largely destroyed health infrastructure dependant on international assistance for providing health services free of charge. Rwanda has subsequently made substantial progress in stabilizing and rehabilitating its economy to pret1994 levels. Rwanda has one of the best economies in Africa (with the exception of African countries that experienced oil windfalls) with a growth rate of 9.9% in 2002.5 The country is businesstfriendly, has strengthened property rights and purt sued sensible fiscal and monetary policies. The government seems to be genuine in its efforts to seek improvements for the population. Rwanda is largely poor, with about 90% of households engaged in subsistence agriculture.6 After the war, the new government retadopted the district health model to rebuild the health system along the 1987 orientations of the Regional Comt mittee of Africa of the World Health Organization.7,8 Provincial health offices and district health teams obtained the responsibility for, or monopoly on, all aspects of the health system including planning, provision, regulation and input disbursements. Each health district had an office, a hospital and governmentt or churchtowned health centres providing services to an average of 20 000 people. Nevertheless, there were no formal planning procedures or health plans. By 2000, the Rwandan Governt ment shifted its health policy towards decentralization, leaving health service supply and demand to market forces. These major changes were triggered by decreasing international assistance and limited government health expenditure. The meagre government funding was characterized by centralized allocation, parallel vertical health programmes such as immunization and unclear linkage with intended results. When the demand for health services started to exceed the capacity of health facilities to meet this demand free of charge, the government allowed health facilities to set user fee levels autonomously and spend the 885Bulletin of the World Health Organization | November 2006, 84 (11) Special Theme – Contracting and Health Services Performance-based financing: Rwanda Robert Soeters et al. revenues at their own discretion. As a result, health service quality improved, but costtsharing put an unreasonable financial burden on the predominantly poor population, and consequently, utilization rates dropped. In 2001, the annual government health expenditure amounted to US$ 3 per person, of which only US$ 1 reached the frontline health providers, while the health centres gent erated 60–80% of their revenues from costtsharing. From 2001 several contracting init tiatives were started in Butare,9 Cyangugu and Kigali provinces. Cyangugu provt ince, with 620 000 inhabitants, is situt ated between a high mountain range, Burundi, and the Democratic Republic of the Congo. Roads and education improved considerably and the estabt lishment of mobile phone networks was helpful for development activities. Authorities promoted the involvement of religious/churchtowned health facilit ties, covering 40% of the population and receiving the same public funding as government health facilities. The private fortprofit health sector in Cyangugu is small by African standards. The meagre government and aid agency support for the health services in 2001 helped create an enabling environment for int novation. Health providers learned to run their facilities autonomously, but eagerly accepted any new support. Comt munities and local authorities had high user fees and welcomed new approaches. As administrative restrictions were few, it was an excellent opportunity to field test innovative ideas. Other favourable factors in the health system were the existence of a computerized health management information system and a nontmonopot listic essential drugs distribution network involving both government and private wholesalers. The international nongovernmental organization (NGO) Cordaid, operating in Cyangugu since 1998, responded to the favourable conditions for change in the health sector. In 2001, Cordaid comt mitted itself to innovative performancet based financing. It started contracting in 2002 and by January 2003, all 24 health centres and four district hospitals had signed contracts. Institutional setup for contracting Based on best practices from the litt erature and pragmatic considerations, a new institutional setup was proposed for contracting in Cyangugu province (see Fig. 1). Its main aim was to create checks and balances at the district level between the four main stakeholders: (1) health service providers, (2) consumers, (3) a purchasing organization and (4) the regulators. This implied reinforcing the autonomy of the health provider mant agement, strengthening the consumer voice, and the creation of a fundholder organization that was independent of the regulatory and administrative authorit ties. The new settup had the following main functions and responsibilities. Health service delivery. After signing the contracts, the health centres and hospitals delivered health services autonomously as organizational ent tities instead of as individual health workers. Health committees with community representatives helped in linking to the population, while management teams coordinated int ternal planning and implementation. Strengthening the consumer voice. Patients using the health services int fluenced provider behaviour directly by paying user fees and indirectly through membership in pretpayment schemes, as well as by providing feedback through patient satisfaction surveys. Fundholding. An independent wellt equipped fundholder operating from a district location negotiated cont tracts with health providers, monit tored output and disbursed the pert • • • Fig. 1. The institutional set-up for performance-based financing, Cyangugu province, Rwanda ������������������� ��������������������� �������������������������� ��� �������� ���������� ��������������������� ����������������� ����������� �������������������� �������������������� ������������� ����������� �������� �������������� ����������������� ������������ ��������������� ������������� ������������������������������������� ������������� ����������������� ���������� ���������� ��������������������������� ������������������������������ ������������������� ������������������������� �������������� ������������������������ ��������������������������� formance subsidies. Regulation, planning and quality ass surance. Decisiontmakers at the nat tional level defined the priorities based on the complex task of balanct ing political priorities with technical rationale, such as identifying costt effective interventions for essent tial health packages or Millennium Development Goals. At the peripht eral level, the district health teams assured the implementation of nat tional health policy and conducted quality reviews. In Cyangugu province, the authorities played a decisive role in supporting the programme financially, and successfully advocated the introduction of perfort mancetbased financing at the national level. The newly emerged district health system was guided by a coordination committee of provincial and administ trative district authorities in which the health providers and fundholders also participated. The fundholder was act countable to a committee in which all stakeholders participated, including the Ministry of Health and the Ministry of Local Government. This committee was also responsible for arbitration on contractual issues and the application of penalties in worsttcase scenarios. The performancetbased financing management cycle in Cyangugu province was conducted in four phases (Fig. 2). During the first phase of the contractt ing process (planning), the fundholder • 886 Bulletin of the World Health Organization | November 2006, 84 (11) Special Theme – Contracting and Health Services Performance-based financing: Rwanda Robert Soeters et al. Fig. 2. Schematic presentation of the contracting management cycle between fundholders, health providers, district health teams and consumers, Cyangugu province, Rwanda ����������������� ������������������� ��������������� ������������ ������������������� ���������������� ������������������������� ������������������������ ������� ������������������������ ��������������������� ���������������������������� ������������������������������� ��� ���������������������� ����������������������������� ��������� ������������������� ����������������������������� ����������������������� ����������������������������� ����������������� ������������������������������ ������������������ ���������� ������������ ��������������������� ���������������������� ��������������� ���������������� �������������������������� �������� ����������� ����������������������� ������������������ �������������������� ������������������������� �������������������������������������������� ������������������������������������������������������������� invited the health provider management (with their boards) to develop a business plan explaining how to deliver a goodt quality essential health package to the population at an affordable cost. The business plan considered the services in the health facility and all curative, preventive and promotional services in their catchment areas. These plans probably involved health committees with population representatives and other (private) providers in the catcht ment area. The first phase ended with the fundholder approving the business plan. The fundholder approved the plan only if it adhered to national and local regulatory guidelines. The second phase (service delivery) was concerned with the implementation of the business plan by the health providt ers. External actors applied a “handstoff” or “black box” approach concerning usertfee issues and decisions on where to buy drugs or other inputs. Hiring and firing of locally recruited health workers, representing approximately 70% of Cyt angugu province, was also decentralized. If more patients used these goodtquality services, the health facility was rewarded with more subsidies. Yet this handstoff approach does not equal a “laisseztfaire” approach, because during the third phase (monitoring and control), the fundholder, the district health teams and communityt based organizations strictly monitored the results for output and quality. The fourth phase (contract renewal) of the contracting management cycle included reviewing the feedback, renegotiation and the renewal of contracts. Survey results We discuss the results of two household surveys conducted in January 2003 and October 2005 in Cyangugu province, and of a World Bank study conducted in 2005 in four provinces of Rwanda. The results from Cyangugu province were encouraging; detailed results are published elsewhere.10 We present the results of costtshart ing, standard essential package indicators and demographic changes in Cyangugu province, Rwanda (Table 1). Though the household surveys had relatively small sample sizes of 240 and 320 households, respectively, the results were significant and consistent with the World Bank study. Outtoftpocket health expenditure decreased by 62% from US$ 9.05 to US$ 3.45. The percentage of respont dents declaring that user fee payments had been “catastrophic” decreased from 2.5% in 2003 to 0.7% in 2005. The proportion of women delivering in a health facility increased from 25% to 60%. The increase in family planning coverage might have contributed to the decrease in demographic pressure as the result of overpopulation and hardship at the household level in a politically volat tile region of Africa. We observed an unexpected result — that to expand their production, health facility managers created 120 new jobs for skilled and previously unemt ployed workers. Discussion In key health policy documents, there is a growing consensus that policytmaking and healthtprovision roles must be separated — known as the purchaser–provider split — and that there should be some form of performancetbased relationship between them.11,12 Using this as the basis we made three assumptions: (1) that the “state”, represented by policytmakers and politicians, should negotiate results from health providers; (2) that providers must be remunerated with public funds Table 1. Cost-sharing, standard essential package indicators and demographic changes, Cyangugu province, Rwanda Indicators measured during household surveys January 2003 October 2005 Difference 2005/2003 Per capita out-of-pocket expenditure per annum (US$) 9.05 (7.3–10.8)a 3.43 (2.5–4.3) –62% % episodes with catastrophic expenditure 2.5 (1.1–3.9) 0.7 (0–1.5) –72% Institutional deliveries conducted by skilled persons (%) 25 (15–35) 61 (49–71) 144% Family planning coverage, women 15–49 years (%) 5.4 (3–8) 11.6 (9–14) 115% % unmet demand for family planning, women 15–49 years 23 (19–27) 11.2 (8–14) –51% % respondents knowing the risk of HIV transmission through skin-piercing objects 35 (29–41) 58 (53–63) 23% a Figures in parentheses are confidence intervals. 887Bulletin of the World Health Organization | November 2006, 84 (11) Special Theme – Contracting and Health Services Performance-based financing: Rwanda Robert Soeters et al. as closely as possible according to their results; and (3) that there are instruments in place to measure results and remunert ate the providers. From the above assumptions, the need for a welltequipped autonomous fundholder organization capable of purt chasing those health services emerged. The concept of the independent “purt chaser” is well established in middlet and hightincome countries, commonly through health insurance organizations. They receive premiums from their memt bers and revenues from the government, for example to cover expenditures for chronic diseases, as in the Netherlands, or to cover the costs for the very poor as in France.2 The need for a similar fundholder organization is equally strong even where insurance mechanisms are either nont existent or still in their infancy stage in lowtincome countries. It is sometimes argued that the strengthened district health teams should be the purchasers of health delivery services, such as in Zambia.13 We believe that this argut ment is conceptually flawed, because it may lead to unwanted conflicts of interest if the district health team is also responsible for administration, regulat tory control and fund disbursement. This settup resembles a monopoly of power and lacks the necessary checks and balances that prevent renttseeking. We argue that assigning the purchast ing role to strengthened district health teams seems equally unrealistic from a practical perspective. Theoretically, while health authorities may aim at defending the public interest, salaries in developt ing countries are at such a low level that there is a considerable risk of pursuit of selftinterest. We suggest that district health aut thorities control the system and that an independent team, without political or regulatory responsibilities, implements the contracting process based on agreed objectives and targets. Such fundholder organizations should be technically well equipped, transparent and autonomous, as well as being under competitive prest sure to achieve set targets and objectives monitored by a central and a peripheral unit. In Cyangugu province, a mix of int ternational and local agencies recruited staff for such a fundholder organization — senior managers with good negotiat tion and diplomatic skills, with a focus on achieving targets, as well as sufficient public health, health financing and adt ministrative skills. Cordaid data showed that the administrative costs of the fundholder were about 25% (or US$ 0.50–0.75) of the total contracting costs. We believe that with the introduction of other subsidized activities, such as human immunodeficiency virus/acquired imt munodeficiency syndrome (HIV/AIDS) care and nutrition supplementation, this percentage can be lowered significantly in the future. We suggest that the size of the target population that the fundt holder should serve should be between 300 000 and one million, large enough for economies of scale but small enough so that the system does not become too complex. Respecting the autonomous mant agement of the service providers is import tant to encourage their entrepreneurial spirit. We observed a noticeable change in mentality of health facility managers from a passive attitude of receiving ort ders towards proactive entrepreneurship that is more common among the private sector. This “black box” or “handstoff” approach also requires changing the mindset among some central governt ment civil servants and aid agency staff. They tend to retain a toptdown attitude of deciding who needs what, when and where, assuming that they have knowledge and skills that are superior to those of the “frontline” workers. The contractual approach showed that the health service providers were capable of recruiting additional staff, motivating personnel by financial incentives and subcontracting with the private sector, all leading to better performance. It is important to strictly verify results to assure that intended outcomes are realized and suit the audit procedures required by the government or donors. We suggest that these indicators be verifiable and serve as the basis for subt sidy payments. The number of output indicators, such as a delivery or a fully immunized child, should not exceed 25 for easy verification of payments that are made every month without disproport tionate administrative procedures. These monthly subsidies should constitute the bulk of the health facility revenues, allowing them to pay salaries, among other expenditures. We found a more refined rewarding system for quality in Cyangugu with a larger number of indit cators (around 120). As quality reviews take time, these were conducted only once every three months by the district health management teams, leading to the payment of a quality bonus by the fundholder. We observed that despite the district health teams having a contract with the fundholder in Cyangugu provt ince, this created an undesirable financial dependency of the district regulator on the fundholder. In our opinion, these tasks would be better organized through a contract between the district health team and the central authority, such as in Zambia.14 An important question was how to strengthen the consumer voice towards influencing the quality of and access to health services. Consumers influence service providers first by directly paying (nominal) user fees. As this is an import tant incentive for the providers and an empowerment tool for the consumer, we think that performancetbased subsidies for curative care should preferably not completely replace user fee payments. The Rwanda experience showed that the combination of free patient choice for service providers and performance subsidies as well as collecting feedback through patient surveys led to a decrease in user fee prices and improved quality without interference from central aut thorities in the internal health provider management. For this, the contestability for contracts is equally important.15 We believe that competitive pressure should be exerted at the start of the contracting process and maintained through a threet monthly contract renewal process. If the performance is satisfactory, the contract gets renewed automatically, but the threat of losing the contract due to poor performance should remain in place. We observed that as a type of det centralized sectorwide approach, pooling of funds from different aid agencies and (vertical) national programmes were important strategies for the fundholder. If peripheral fundholder agencies are well organized, it is easier to convince decisiontmakers to fund them. Similar promotion for fund pooling at the peripheral level also appears in the litt erature for national programmes, such as tuberculosis, as it avoids the negative consequences of multiple parallel financt ing systems.16 Despite these positive initiatives, the funding stability of the contracting schemes in Rwanda was challenged. For example, in 2005 it took the government 888 Bulletin of the World Health Organization | November 2006, 84 (11) Special Theme – Contracting and Health Services Performance-based financing: Rwanda Robert Soeters et al. Résumé Financement en fonction des résultats et modification du système de santé de district : expérimentation au Rwanda Des éléments provenant de pays asiatiques à faible revenu montrent qu’un financement dépendant des résultats (en tant que forme particulière d’externalisation) est susceptible d’améliorer la prestation des services de santé plus efficacement que les mécanismes classiques de financement des intrants. Nous rapportons les résultats d’une expérience menée sur le terrain au Rwanda montrant qu’une stratégie de financement en fonction des résultats est également applicable en Afrique sub-saharienne. Ce type de financement suppose la présence d’un nouvel acteur au moins (une organisation indépendante et bien équipée, détentrice d’une enveloppe budgétaire) dans le système de santé de district, de manière à ce que les achats, la prestation de services et les missions de réglementation des autorités sanitaires locales soient séparés des rôles techniques de négociation des contrats et de remboursement des fonds. Au Rwanda, des groupes communautaires locaux contrôlent, à travers des enquêtes auprès des patients, les performances des établissements de santé et surveillent le niveau de satisfaction des usagers. L’une des préalables au bon fonctionnement d’un mode de financement sur la base des résultats est le respect par les autorités de l’autonomie de gestion des établissements de santé en compétition pour l’obtention des subventions publiques. Ces changements sont aussi l’occasion de redistribuer de manière plus transparente et plus efficace les rôles au sein du système de santé de district. almost a year to assure funding for Butare and Cyangugu provinces, resulting in ert ratic programme funding. In Cyangugu however, the fundholder, Cordaid, cont tinued by providing interim financing from its own resources despite risking the nontreimbursements of large sums of money. International NGOs can add this important value, if they advocate int novations, link stakeholders and provide interim financing. We believe that the only way to ensure a sustainable system is to adopt performancetbased financing at the national policy level and develop a financing mechanism through the nat tional budgeting process. Conclusions In Cyangugu, the performancetbased financing initiative showed good results in terms of use of services, financial act cessibility and motivation of health staff as well as in the incorporation of the private sector. The Rwandan experience may provide lessons for other countries. The preconditions for success are decent tralizing power and management as well as verification of results balancing quant titative indicators with measurement of quality of care. Despite the apparent success in Cyangugu, several issues remain unt resolved. The first issue is that of the best organization to play the role of the fundholder — NGO, semitpublic organization, fortprofit organization, or in the future an insurance organization. While an international NGO with a lot cal steering committee played this role in Cyangugu, it would be difficult to give the fundholder a public status, more so if it were independent from the district health authority, as this would require solving intrinsic public sector problems. A private solution seems more flexible, and it may allow the government to put fundholder organizations under competitive pressure through contract renewals. The second issue is how to develop performancetbased financing for cont tracting community programmes aimed at personal hygiene, sanitation, water supply and bednet distribution, as well as the indicators in other sectors, such as education or rural development. Some actors believe that these programmes should have different funding mechat nisms. If so, it would require the creation of new fundholder organizations, for ext ample working through the administrat tive authorities in addition to the current more healthtspecific fundholders. Another issue is integrating contractt ing into the ambitious and challenging pretpayment schemes in Rwanda that were introduced nationwide from 2004. Evidence suggests that performancet based purchasing of health services for the poor is an important supplement to communitytbased health insurance schemes or “mutuelles”, as they are called in Frenchtspeaking areas in Africa. Sevt eral authors who analysed communityt based health insurance schemes likewise were in support of similar supplementary financing mechanisms.17,18 We conclude that operational ret search is required to further study and improve performancetbased financing in a changing environment and to learn lessons from different projects and count tries. In Rwanda, the challenge would be to develop a comprehensive financing mechanism in which money is simultat neously drawn from public contracting sources, direct usertfees payments and pretpayment premiums. This would require a flexible approach, allowing time to study and pilot different initiat tives while ensuring continued political commitment for funding. O Acknowledgements We thank the representatives of the Ministry of Health, the Ministry of Local Government and Social Affairs, the World Bank and, the Netherlands Embassy, as well as provincial and district authorities for supporting the project. In particular, we would like to thank all staff in the health facilities and district health teams in Cyangugu province as well as the Cordaid team. We gratefully acknowledge the comments of Jean Perrot and Niek Thijssen as well as the anonymous Bulletin reviewers on earlier versions. Conflict of interest: none declared. 889Bulletin of the World Health Organization | November 2006, 84 (11) Special Theme – Contracting and Health Services Performance-based financing: Rwanda Robert Soeters et al. References 1. Perrot J. The role of contracting in improving health systems performance. Discussion paper. Geneva: World Health Organization; 2004. EIP/FER/ DP.E.04.4. Available from: http://www.who.int/contracting/fr 2. Perrot J, de Roodenbeke E, editors. La contractualisation dans les systèmes de santé, Paris, France: Editions Karthala ; 2005. 3. Loevinsohn B, Harding A. Buying results? Contracting for health service delivery in developing countries. Lancet 2005;366:676-81. 4. Soeters R, Griffiths F. Improving government health services through contract management: a case from Cambodia. Health Policy Plan 2003;18:74-83. 5. Economic focus: Lion cubs on a wire in Africa. Economist August 14, 2003. 6. World Bank. Available from: http://web.worldbank.org/WBSITE/EXTERNAL/ COUNTRIES/AFRICAEXT/RWANDAEXTN/0,,menuPK:368660~pagePK: 141159~piPK:141110~theSitePK:368651,00.html 7. Ministère de la Santé. Politique nationale en matière de Santé, Kigali, Rwanda. 1995. 8. WHO Regional Office for Africa. Operational support for primary health care: the role of the district level in accelerating HFA/2000 for all Africans. Congo: WHO Regional Office for Africa. Committee Report;1987. 9. Meessen B, Musango L, Kashala J. L’Initiative pour la Performance, Province de Butare, Rwanda. Butare: HealthNet International; 2004. p. 57 10. Soeters R, Musango L, Meessen B. Comparison of two output based schemes in Butare and Cyangugu provinces with two control provinces in Rwanda, 2005. World Bank. Global Partnership on Output-Based Aid (GPOBA). Meeting report September 2005, Kigali. 11. World Health Organization. World health report 2000. Health system: for a better performance. Geneva: WHO; 2000. 12. World Bank. World development report 2004. Making services work for the poor. Washington (DC): World Bank; 2004. 13. Bossert T, Chitah MB, Browser D. Decentralization in Zambia: resource allocation and district performance. Health Policy Plan 2003;18:357-69. 14. Bossert TJ, Beauvais JC. Decentralization of health systems in Ghana, Zambia, Uganda and Philippines: a comparative analysis of decision space. Health Policy Plan 2002;17:14-31. 15. Enthoven AC. The history and principles of managed competition. Health Aff (Millwood) 1993;12 Suppl:24-48. 16. Zafar Ullah AN, Lubben M, Newell JN. A model for effective involvement of private medical practitioners in TB care. Int J Health Plann Manage 2004; 19:227-45. 17. Ekman B. Community-based health insurance in low-income countries: a systematic review of the evidence. Health Policy Plan 2004;19:249-70. 18. Schneider P. Why should the poor insure? Theories of decision making in the context of health services. Health Policy Plan 2004;19:349-55. Resumen Financiación basada en el rendimiento y cambios en el sistema de salud de distrito: la experiencia de Rwanda La evidencia obtenida en los países asiáticos de bajos ingresos muestra que la financiación basada en el rendimiento (como modalidad de contratación) puede mejorar la prestación de servicios de salud más eficazmente que los mecanismos tradicionales de financiación de insumos. Informamos aquí de una experiencia sobre el terreno llevada a cabo en Rwanda que demuestra que la financiación basada en el rendimiento es también una estrategia viable en el África subsahariana. Ese tipo de financiación requiere al menos un nuevo agente, una organización tenedora de fondos independiente y bien equipada que, actuando en el sistema de salud de distrito, separe la adquisición, la prestación de servicios y las funciones normativas de las autoridades sanitarias locales de la función técnica de negociación de contratos y desembolso de fondos. En Rwanda, grupos de las comunidades locales encuestaron a los pacientes para determinar el rendimiento de los centros de salud y el grado de satisfacción de los consumidores. Una condición del éxito de la financiación basada en el rendimiento es que las autoridades respeten la autonomía de gestión de los centros de salud que compiten por subvenciones públicas. Estos cambios brindan una oportunidad para redistribuir las funciones en el distrito de salud de manera más transparente y eficiente. صخلم ادنوار في ةدافتسلما ةبرخلا :ةعطاقلما في يحصلا ماظنلا يريغتو ءادلأا لىع ًاسيسأت ليومتلا نأ لخدلا ةضفخنلما ةيويسلآا نادلبلا نم ةدمتسلما تانِّيبلا تحضوأ نم نسحي نأ نكيم ،)تادقاعتلا لاكشأ دحأك( ءادلأا لىع ًاسيسأت ليومتلا ليخادلما تاذ ليومتلا تايلآ نم ًاحاجن ثركأ لكشب ةيحصلا تامدخلا ءاتيإ رهظت يتلاو ،ادنوار في ةدافتسلما ةبرخلا ريرقتلا اذه في انضرع دقو .ةيديلقتلا في ًاضيأ قيبطتلا ةنكملما تايجيتاترسلاا نم ءادلأا لىع ًاسيسأت ليومتلا نأ لىع ًاسيسأت ليومتلا بلطتيو .ةيقيرفلأا ءارحصلا ّبيونج ةعقاولا نادلبلا ديج زيهجتب عتمتت ةلقتسم ةمظنم وهو ،لقلأا لىع ًاديدج ًلاعاف ًلاماع ءادلأا ءاشرلا لصفت نأ لىع ،ةعطاقلما في يحصلا ماظنلا نمض ليومتلاب كاسملإل رودلا نع ةيلحلما ةيحصلا تاطلسلل ةيميظنتلا راودلأاو تامدخلا ءاتيإو تاعومجم تققحت ادناور فيو .لاوملأا قافنإو دوقعلا لوح ضوافتلل ينقتلا ،ةيحصلا قفارلما ءادأ نم ضىرلما لىع تاحوسلما للاخ نم ليحلما عمتجلما ًاسيسأت ليومتلا في حاجنلل ةقبسلما طوشرلا نم نإ .ينكلهتسلما ضىر تدصرو يتلا ةيحصلا قفارملل ةلقتسلما ةرادلإا مترحت نأ تاطلسلا لىع هنأ ءادلأا لىع ةباثبم تايريغتلا هذهو .ماعلا عاطقلا نم تاضيوعتلا لىع لوصحلل سفانتت ثركأو ةيفافش ثركأ طمنب ،ةيحصلا ةعطاقلما نمض راودلأا عيزوت ةداعلإ ةصرف .ةءافك
Organisation mondiale de la santé (OMS) · Journal articles
Performance-based financing and changing the district health system: experience from Rwanda.
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