Judgment of the General Court (Tenth Chamber) of 6 December 2023.#QI v European Commission.#Civil service – Officials – Psychological harassment – Article 12a of the Staff Regulations – Request for assistance – Refusal of request – Article 24 of the Staff Regulations – Prima facie evidence – Principle of sound administration – Duty to have regard for the welfare of officials – Right to be heard – Error of assessment – Liability.#Case T-807/21.