Good governance in Africa : a case study from Uganda

f'd Economic Development Institute / 7 of The World Bank Good Governance in Africa A C7sm StlUh/ froni UIC<aoda Petter Langsetl Darniani Kato Mohaminiad Kisubi Jeremy Pope EDI WORKING PAPERS REGULATORY REFORM AND PRIVATE ENTERPRISE DIVISION  Good Governance in Africa A Case Study from Uganda Petter Langseth Damian Kato Mohammad Kisubi Jeremy Pope Attempts in the developed world to reinvent government along the lines of the private sector-treating the public as custormers by tailoring services directly to their needs and expectations-have emerged as one of the most powerful concepts of the decade. A necessary ingredient in this result-oriented approach is a focus on integrity. The public (customer/consumer) is perceived as the raison d'etre for government, and the public view of the government processes are necessarily influenced by the degree to which these processes are-or are not-corrupt, and thus unfair and inefficient. But the integrity elements also feed into the efficiency and effectiveness of the entire process. Leadership and the simplification and demystification of government are integral to the attainment of this goal. This paper is comprised of three sections, demonstrating the creative partnership that can and should be developed between a government, civil society, and (where appropriate) a development agency. The sections focus on: a) capacity building with result orientation and integrity; b) containing corruption and building integrity; and c) enhancing and sustaining a result orientation within the public service. Economic Development Institute of The World Bank  Copyright