India - Hyderabad Water Supply and Sanitation Project : supervision mission no. 6 - September 12 to 25, 1992

83125 cdcouzen~ c:\wp50\hy\hy0992mi.a-m .l NDJA_~ __ HJPgR/iBAP__WhJf~LSVt'.f'J.,X_ ANQ__ SMU :rAT I ON PROJECT Cr. 2 U_5_::JN t11PLJ1 ~ tlQlRE. <Supervision Mission No 6: 12-25 September, 1992) IA~L.E ..OF_COt:J.I.m:IT~ §.ectLC?ll P~&~ 1 THE CREDIT/LOAN -THIS MISSION- THE PREVIOUS MISSION <Antlil;::_}.l 2 II SUMMARY- ACTIONS RECOMMENDED BY/AGREED WITH THIS MISSION 4 III INSTITUTIONAL ASPECTS- ORGANIZATION AND PERSONNEL- TRAINING 6 Part A- The Hyderabad Metro Water Supply and Sewerage Board <HMWSSB) 6 - The Project Management Group 6 ~~he Field Management Unit <FMU> for ~he Low-Cost Sanitation Progra~ 6 - The Finance and Accounts Department 7 - The HHWSSB Training Plan - Disbursements 9 Part B - Andhra Pradesh 10 -Organization-Staff: the Resettlement and Rehabilit'n Program <RRP) 10 -Organizational Arrangement concerning the Dam Review Panel <DRP) 11 IV PRdJECT STATUS AND MANAGEMENT 11 CPT 1 - Manjira Phase IV 11 CPT 2- Strengthen-Rehabilitate Existing Water System <8n.@~_Z) 12 - Surveys and Infrastructure ~apping : Studies and Final Design 12 - Water Conservation, Leakage Control and Use Management Studies 14 - Consumer Metering - £ervice Connections - Ownership 16 CPT 3- Strengthen-Rehabilitnte Existing Sc....,orage Systom lbnnex__ z> 17 - Huzaainoagar Lake- Pollution Abatement -Recent AIC Rop0rt l7 - Activity Plannins - Remaining Studios and Final Design 20 CPT 4- The Low-Cost Sanitation Program <LCS) <Anll~~;}_:) 21 CPT 5- The Resettlement and Rehabilitation Program <RRPl (Ann~~-~~ 22 CPT 6 - Institutional Strengthening 25 Technical Assistance- Overview <bnn.e6__ 2> 25 - Financial Accounting Systems and Management Information Systems 25 -Revenue Billing and Collection Systems land Linkage to CPT 2) 26 - Stores Management and Inventory Control Systems 27 - Project Management Systems 28 Various Procurement Hatters 29 Operation and Maintenance - Related Studies 29 Tho Operational Action Plan <OAP> 29 Monitoring Indicators 30 Quarterly Progress Reporting to the Bank 30 The Dam Review Panel <DRP): Eighth Meeting 2-4 Sep-92 30 v FINANCIAL MANAGEMENT AND ACCOUNTING-AUDIT ASPECTS 31 Status of Accounts and Audits 31 - HWJSSB <Part A> 31 - GOAP <the RRP and DRP- Part Bl 34 Hedium Term Financial Projections - Tariff Adjustmento 34 6llllQ~.!i'li. l Status of Actions Recommendad by/Agreed with the Previous Hission 36 2 Consultants' Reports : Schedules and Actual/Expected Timing 38 3 The Low-Cost Sanitation Program- Details/ 42 4 Tho Rooattloment .nnd Re-habilitation Prog:/am <RRP)- Dotaib '•6 5 Summary of Statu:s of Compliance \d th Ccvonants 60 6 List of Documents Provided to/Reviewed by the Mission 62 7 List of Principal People Met 64  - 2 - cdcouzens c:\wp50\hy\hy0992mi.a-m September 25, 1992 lllQJ]t;__liXP.J:;BAl3AO.Jli\TEK.SUPPLX AN.D.St)NJIATI ON PROJECT Cr· 2115-I N AIDE HE~10IRE (Supervision Mission No 6 : 12-25 September, 1992) I THE CREDIT/LOAN - THIS tllS_~ION - T~PR~~I~~S MISSION <Annex 1) 1.01 The original Credit and Loan, in the amounts of SDR 63.9 million and US$10.0 million respectively, were approved by the Bank's Board on 27-Har-90, the Legal Documents were signed 23-May-90 and the Credit and Loan became effective 28-Sep-90. In December 1991, Ln 3181-IN was cancelled. The original and current Credit closing date is 31-Mar-98. The estimated project cost in the SAR was Rs 2,570.6 million <US$140.6 million). The average Rupee/US$ exchange rate in the SAR is Rs 18.28. The present exchange rate is about Rs 28.00. The Credit is denominated in SDRs, whose exchange rate against the US$ is also variable. However, tho value of the Credit, in rupee terms, at this time, is substantially greater than at the outset. 1.02 This mission of Mr. Chris Couzens, Senior Sanitary Engineer and mission leader, Mr. Vinod Babbar, Consultant and Resettlement and Rehabilitation specialist, and Hr. Harry Norris, Consultant and Financial Analyst, visited Hydetrabad 12-25 Sep-92 to supervise the above project. The mission was joined during the period 15-18 Sep by Mr. S. Sarkar<Engineer) and during the period 21-25 Sep by Mr. V. R. lyer <Low-Cost Sanitation specialist), both of tho UNDP/World Bank Regional Water Supply Group-South Asia <RWSG-SA) baoed in New Delhi. 1.03 The mission wishes to acknowledge with sincere thanks the courtesy and cooperation which it has received everywhere throughout the course of its work. The mission also wishes to thank all those Government of Andhra Pradesh <GOAP) and Hyderabad Metro Water Supply and Sewerage Board <HHWSSB) officials, as ~~ell as representatives of various consulting firms and non-governmental organizations <NGOs), who have contributed information and ideas in tho discussions with the mission. 1.04 Although the work of the mission has covered most aspects of the project, there has been a particular concentration on: {a) the Resettlement and Rehabilitation Program <RRP- Component 5 of the Project) for those people involuntarily dieplaced by the filling of the reservoir behind the Singur Dam, which is the source of the additional water to be supplied under the project; the program is the direct responsibility of GOAP and is under the overall direction of the Medak District Collector; (b) the "launching" of the Low-Cost Sanitation Program <LCS- Component 4 of the Project) by HHWSSB, supported by several NGOs, after some intensive and thorough detailed planning and procurement efforts;  - 3 - (c) the ~ork of (t~o) onginelering connulting firm:.; who aro aDsi3ting mlWSSB in the conduct of detailed studies and final design of Components 2 and 3 of the Project ~hich are concerned with tho rehabilitotion ~nd strengthening of the existing water supply and soworogo systems respectively; (d) the work of (two> financial management consulting firms ~ho are assisting HMWSSB ~ith the development and implementation of improved (and computerized> accounting and management information systems. LOS The !Jl.J..§_sion'a program included, at the State level, an opening meeting on 14-Sep, and an interim meeting on 21-Sop. Additionally, a State-level wrap-up meeting is planned for 25-Sep. A Central-level ~rap-up meeting in Now Delhi ~ith the Ministry of Urban Development <MoUDJ and also attended by tho Department of Economic Affairs <DEAl, GOAP and HHWSSB is also planned for 12-0ct. 1.06 Additionally, related to the RRP, the mission has had meetings with the Medak District Collector, ~ith the rehabilitation officer and tho infrastructure engineer, and ~ith representatives of the Center for Economic and Social Studies <CESS - ~ho are conducting independent monitoring and 19valuation of the RRPJ during an intensive three-day field visit to the site of the RRP, and both before and after this field visit in Hyderabad. 1.07 Other enquiries and discussions related to other project components ~ere in Hyderabad, but included site visits to areas planned for immediate implementation of the LCS program. 1.08 Previous ~issiQn£. This mission follows a 10-25 Jan-92 suporvlSlOn mission whose purview included tho RRP, and a ohort 20-25 Hay-92 mission of more limited scope. Doth of these missions produced an aide-memoirc in the field and discussed the main findings and recommendations at ~rap-up meetings at the State and Central level. By way of follo~-up, the Bank sont a letter of 6-Mar-92 after the Jan-92 mission and a letter of 19-Jun-92 after the Hay- 92 mission. 1.09 The aido-momoire of the Hay-92 mission, in S0ction II tharoof, contained a list of 20 ~ctions recommended by or agreed ~ith tho misoion; four of these actions ~ere ''carried for~ard~ from a list of 10 such actions contained in the Jan-92 mission aide-memoire. These 20 actions and their current status are listed in Annex to his aide memoire. In summary: PART P01lt:; UQT_QQ~lE: NQT YET DU] 1 5 L 1.10 The action "g?\..r.L.QQM" ~as the prov1s1on of a response by GOAP to tho Bank's letter to GOAP of 5-Dec-92 concerning the RRP. A letter dated 21-Aug-92 from the Medak District Collector to the Bank did not respond fully to all matters raised in the Bank's letter and, in any event, took some eight months to prepare. Given the difficult, sensitive and complex nature of RRPs generally, the aspects of flexibility embodied in the original RRP as  4 - reflected in the agrood H & E procous, and the clear nood for prompt and agrood action::: in rosponso to circumutancos as thcn:;r;> ;)I"i<::r:, t:llis mi::::;;ion expresses the hope that a response to the Bank's formal communications may bo both more prompt and complete in the futuro. l.ll Thll? fiv~ ~·~t.:i.~tt~ 11 !t""~ dc'lt\"? 11 4>t'? concerne>d -with: li) the construction of sample latrine units; Iii) the preparation of detailed plans for the implementation of the proposed n~-w revenue billing and collaction cystom and the proposed new financial accounting and managoment information ~ystem; I iii l the preparation of "monitoring indicators"; (ivl the rectification of omissions in HMWSSB's fixed assets register; Cv) the preparation of medium- term financial projections and considor;)tion of tariff ravisions by HMWSS!3. These five actions are "carried for-ward'' to the list of actions agreed with/recomme>nded by this mission in Section II of thi:. <~ide momoire, and aro discussed furthor in tho rulevant Sections III, IV or V h6roto. 2.01 ThiG soction provides, for convenience of reference, a summary of those actions agreed with or recommended by the mission. It includes, whore appropriate, items carried forward from the previous Hay-92 mission aide- momoire, as noted in para 1.11 above. It iu cross-roforonced to paraeraph numbers in the remaining text. HilT Pfl_!E, <Re nor, av.)!!d!Jillty of r;;ns of pr~f~rrerJ rJ~'il9~.) Ht!IISSF to WQrk oiJt ilf'l!ll~ntation pl~ns for fi"->rdal ¥.WJntirr'.J <Hod !£1L.l29!l£, Altho'!'Jh thowJht has beon reYen•J!l bil! ing and collection 5)'5~~~s [5. 2~1 9!u~n ~() th!l iaple~~ntation rroca~s~s, H.r,~Q have !lot ~en dlJC•J•ent~d in a ~~st!'l''ltic plri.'l; ~;~h plilnnio9 is n"';•·~~ilry, In th'! opinion of thl! ti5~!'JfL 3 f::IIJT DQH~, However, after a full ~i~r:•Jssion of Hm cono:ept I!XIISS6 hils :':!gro;;;.d to furnish draft "oroitori119 fn~icators for Bank r!'vi~w ~for~ 3!-fkt-SZ. HII\ISSS to rectify Otissions in •m11t r!!slst~r [7 .%) ~· ~ction n!l~dA.d to respond tn 'ludil couent althOU,'Jh effiJct on a~counts no j~J9~d ~ubst3ntlal. O•ls~ion~ indud'! itil•ay~b~9·lr Oollanr.aGar[ Old-City dlstrluut!oo and thr.. furn shinG~· 5 HMWSSB to prepare aedlUI-t~r• financial projection5 u~ing 10del ~QLDOHC Thi~ action ir. vr.ry diJYeloped for thl5 purpo51J 1 and con~ider tariff revl~ion~ [para 7.121 1~<portdnt and Is ov~rd•m.  - 5 - 6. Report tho or911nilatlon and ~t.~ffins of thll FMlJ in fut'Jr!l 'l'nrt~rly reports to the Bank (3.0S>. 7. Address orp.~nization and ~taffing isSJJe~ in tt\13 FiMn~l! ar.rl fkcounts Departaent of HMIISSB (3.16). a. Appoint a Training Coordinator (3.19>. 9. Reactivate tho State-l6vel coaaittee for ~RP coordin~tion <J.?Z). 10. RIJVi'lll popul,ltlon proje<:tlon5 furth<.!r (\,0~-~.IQ), II. Reyiew esti11atns of fut.me water O:.Uf'PIY ~aila.lll!.> (~.14). 12. c~nslt~r a~tlons re revl~w of pollcl~s and pr~tlc~5 (~.21}1~)] ~r~ operational practicl!5 at w~t~r tr~at•~nt plant~ f~.7Q(f)J. n. H. IS. Hi. ., 1I, IH. Contrad reYision.s and ia.p[el!e~tation pl~n - fin'lr.d:-;! ~:cr:•mting "''d IHS (4.67>. IH, Staff, contract r~visior,s >lru:l i~!ell~nt'ltion pl~n Q r~V'J'""= tlllir·9 ~r.rJ collection ~~ste~s (~.72>. 22. Carofutly rovlo~o~ tho OAP for n"~t. Q Rn.pnrt to tt;~ B.Jnk ~~.PJ(i). 2:!. Include draft of "tonitorins indicators" in ne•t Q Peport to th~ Ban~ (4 .BlJ>. 21~. Acc01a~odate conBnts on Q l?eportirtg in M•t &~Kh report (UJ'J). ZS. Prepare and furnish to Bank an action plan in reSf")l)'je to DR-P racoJ.!endation5 (4.90). 21>. Initiate 5ter~ to a!!~nd Ht!IIS.S Act re d~preclatlon ~r.:,:mtir"J 15,1}5). 2'1. Pr~p;}re SI}IJfCI.l and o~~ llf FIJnd.s ~t~*eMnt~ for lll'QJ<}Sl3 (5 .07). ZH. AnalyHl operatil\9 co~t~ of llanjlra Ill ~che!l41 l5.1Q). Z'~. flpf")lnt an e~ttJrnal at::C(JOJntant re flllP ¥.C1J'1nt~ l5.11). Jl~, !lake tariff adjustMnts Ml'inq reg.:~rd to ~dl 1.1\1 t'!rl! fi~Brw::i~l proj~ction~ p~r cov~n~nts ~~ ~re~d ti~Jt~s (5,Q1 ~r~ 5.1~-5.!7).  - 6 - 3.01 Apart from the RRP and the Dam Review Panel <DRP>, which are Part B of the Project and the agreed direct responsibility of GOAP, HHWSSB is responsible for all other aspects of the project. In fact, HHWSSB han provided considerable and valuable assistance with Part B of the Project. However, there are two particular aspects of HHWSSB's organization and staffing which are the subject of explicit covenants in the Project Agreement. Sections 3.04 and 3.05 of this agreement provide respectively that HHWSSB will maintain a »Project Cell" and ''an organization under its Director of Finance" organized and staffed in a manner satisfactory to th~ Bank. 3.02 However, before reviewing these aspects, the mission notes with regret that the former Managing Director of HHWSSB haa resi~ned during Jul-92 to permit his undertaking further post-graduate studios. Tl1is regret ic baood on the mission's recognition of his dynamism and management skills which wore instrumental in the successful launching of HMWSSB, as a now organization, and this project. Moreover, his previous career experience as a Collector in Medak District, the site of the RRP, and his keen interest in the RRP were clearly extremely helpful to those directly responsible for the RRP. 3.03 Unfortunately, oome two months later, an appointment of his replacement has not yet been made. While HHWSSB's other senior management staff arc ~all­ experienced, well-motivated and capable, this situation is nonotholoco undesirable and must inevitably hamper tho coordination of policy deliberation and decision-making. The Bank's letter to GOAP by way of follow-up to the previous May-92 mission states (p2): "Tho mission has advised me that some personnel changes, duo to retirement and transfer, can be anticipated in HHWSSB in tho near future. We trust that all care will be exercised in the appointment of replacements, such that tho momentum achieved to date can be sustained." The Prolect Management Group <PHG> 3.04 The term "Group" rather than "Cell" (para 3.01) has come to be adopted with the concurrence of the mission. Its organization structure and staffing have been adjusted from time to time to suit the evolving needs of the project at that time; this process continues and such adjustments will be appropriate from time to time in the future. Meanwhile, this mission considers the present organization and staffing satisfactory for the present 'project circumstances. The details are being reported in HMWSSB's quarterly reports to the Bank. 3.05 This Unit is a "wing" of the PHG which has been recently organized and staffed to manage the recently-launched LCS program. LCS is in its initial  -- 7 -- implementation stage following a period of intensive organiz~tion of tho _ pl:<:~nnins, technical, procuremont, administr;~tir:>n ;:~nd <~ccc•untlng <Jrron,:•-:omnnt>;. This €1ffort culminated in <Jn "LCS Proj0ct R<>r-ort" <r·rop,<rod by Elml.SS[lJ <Jnd t),,:> d 8 t.ail.l> of tho org'lni::..ation <:~nd ~;t<Jffine aro in Vol II p<H·.c~ 4.S. Appr·opri.)t:•::> pG>rsonnol tr.ainine has boen furnir:hc•d to the• ::;t<•ff of tl_w ~~lU. Til'"' orsani::.ation and staff of the FHU also appears to the nllBSlon to be appropriate. However, this should be monitored carefully by HMWSSB particularly during this critic.al l:.~unchine ph;:~s~::> <Jnd will bo roviowed from timo to timo by furthor mistdons. J'J•o m..i__!>-_!U_c;>D_r_~9~_r;~"_Ls__ 1__ba~ ___ t;J.•I2_QT_B?flj2at_ion __i_IL..H~1'..JSS_l3_'__s_ql}a);'_y_r;)_fJY.J.'.<:IP.2.r.t_~; __!;9 th0 .:and staff i n.a of thq HIU a I.J?..Q..._J;._,LL"?.E.2J't_c:t_d pan_\s.. 3.06 Tho Field Management Unit consists of tho followins p0rsonnol, in addition to support staff: Ca) Advisl3r (part-tims on contract); (b) A~~istant Adviser <full-time on contract l; Cdl One Deputy Executive Engineer <full-timol; and (o) Four Asl>ic.t.ant Exocutivo En.ginQors/As:sict;ont Enginr!r:·rc; lf•lll-tirnn>. Excepting <.a)[. (bl above, tho staff will rroporl to tho E;.;oc>Jti•;n fll/'!ifl'"''"'r <EE), who in turn will roport t•; thQ S•;porintr:·ndin,g EngillQOC <:-:.:E> -· Plannin.q and ~lonitoring in ml~I.SSB. Tho Din;ctor- Proj<:•cts will be in OV<::>r<dl control of the whole unit. 3.07 At tho time of tho l.ast mission, two positions of AEE/AEs wore yot to be filled. The positions h()ve no\-J been filled and the unit is fully staffed as planned in the project report. However, HHWSSB additionally rl~ns to recruit work inspectors for quality surveillance as needed. 3.08 Ror;ponsibilitiou havo bc;>on -"llloc<ltod to all p•:n:>onnol of FNU ~nd training on LC.S providQd to all oxcopt ono AEE t<;> whom also traininB it: planned to be provided soon. Guidelinss have beon provided to FMU porsonnol to exercise quality control checks at various stagos. Monitorine ~ystem~ have 4lso boGn designed; 3.09 Monthly monitoring rnestin.es are plann~;>d at EE lev~?l and qu<Jrtsrly at tho level of SE. The Dir~ctor- Projl;)cts and H.an.aeine Director· will participate in the monitoring meetines as ns.,.dod. Ths rnonitorin.e m0etings will rGviow progress, identify bottlenecks and issues, and provide solutions and guidelines for smooth and eff9ctivq implementation. 3.10 HHWSSB faces tho organi::.ation, staffine and tz-;:linine ch.;:d longos which arise from the need to off~ct a major chanae in t:he corporate culture. This is particularly t;rlAG in the Finance and Accounts Dopartmont -with changAr;  - 8 - from government "vote book" and cash accounting systems to commercial accrual accounting systems; introduction of computerized accounting systems to enable commercial decision-making to bo more ro3ponsiv~; ar1d th~ nPod for commrrrinl viability. 3.11 In July,1992 HHWSSB produced a Training Plan Yith tho assistance of Oamania University. This is a most useful documont, covering broad organization policy and staffing issues a~ a background to specific training proposals. For the Finance Department specific position descriptions have been prepared for the senior non-unionized personnel from the Director of Finance to three levels below. 3.12 In particular, three senior positions at the "General t1anager" level have been identified which are presently vacant. These individuals would respectively be responsible for: {a) Revenues, Collections and Tariffs (including tariff design) and initially responsible for coordination of the implementation of the computerized Revenue Billing system; (b) Management Information and Cost Accounting systems and initially responsible for implementation of the Materials Control system, and tho Fin~ncial and Accounting system; (c) Cash management and Funds Flow management. Al.l of those individuals are urgently required, nnd tho Hission strongly supports their recruitment. 3.13 An additional senior position hao been identified in tho Training Plan- namely, an Internal Auditor. Although this could bo a difficult position to fill, it is most desirable that this individual also be recruited. 3.14 Actual training under the Training Plnn is not scheduled to commence until early 1993. However, before it can bo implemented for tho unionized majority of Finance Department employees, it will be necessary to resolve one of the transitional personnel issues remaining from the Board's establishment. This relates to the fact that clericDl employees Yero previously recruited into tho "Personnel and Administration" stream (which inc1udod finance and accounting) as general clerks. Limited skills were needed for advancement, which was essentially dependent upon seniority. As increasing skill levels are required in accounting and related functions, it is necessary for such employees to opt either for a career path in Finance and Accounting or for a cl~reer path in Personnel and Administration, before an investment is made in their training. The Director of Finance has advised that there are Staff Rules to deal with this situation which need to be implemented. 3.15 Another organizational issue is tho need to replace tho government- seconded Divisional Accounts officers with tho Board's own employees. Such replacements must either be recruited or trained; the present situation is undesirable because the individuals tend to lack a sense of long-term commitment to the Board and also to lack commercial accounting skills. It is  - 9 - recognized that a transition period, of s~y two years, may be necessary in this conne.:tion. 3.16 In summary of tho precodin_g, tho <>ctions requiroJ <:~n:: {a) the appointment of three senior qualified accountants (para 3. 12l; (b) the appointment of a qualified accountant as HMWSSB's internal auditor <para 3.13 l; (c) tho application of existing staff rulos to uopar~to, in a porsonnol administration sense, the personnel and administration functions from the financ~ and accounts functions <para 3.l~l; <d) and implement a 2-y~=,;>;n ;;.ction plan for r,;,t.<Jffin.<:. of tho dev~;~lop Divisional offico \.lith appropri3toly gu~lifi•;.d fnlWS.'3!3 •3mploy<:>A>s for· thr;- financo <lnd <lccounts functionr; ( 3, 15 l. 3.17 The project inclt~des "the implementation c;.f <~ tr.<~ininE pl<.in", .and SchedtJle 1 to the Development Credit AEreement fOCAl provides that disbtJrsements <lg<:~inst tr.;:linin.e: expondit,;res \./ill <l\J;>it tho adoption by tho Bo<lrd of Tr4inin.g Plan "-Js .;"Jpprovqd by th~ As~>oci"tion". 3.18 Th~ preparation of a Training Plan has boen the subject of intensivn efforts by HMWSSB si.ncn. tho projF.>ct incoption. V,;riour: vorsi0ns \./Oro produc<:rl and were the subject of B.;:lnk comments, HMWSSB obtained valuable assistance in these efforts from Dr. V. Lakshmipathy of the Regional Canter for Urban and Environmental Studies CRCUESl at Osmania University, Hydorabad, and from tho Human Resources Development <HRDl specialist in RWSG-SA <para 1.02). The matter of finalization of the Training Plan was the subject of intensive attention during the May-92 supervision mission, ar1d a final version \.Ia& furnished to the Bank in early Jui-92. 3.19 This final version of the Training Plan, intor alia, indicates the appointment of an HHf..JSSB "Training Coordinator" at the level of a Superintending Engineer. Such an appointment has not, as yet, been made but the mission considers this essential for the effective implementation of tho Training Plan. Accordin.tl'lv, this mission urz~s a_£romot a_ppointmf.tnt to this posit:ioQ. 3.20 The Training Plan al~0 ~ontains proposals on the basis for Credit disbursement against t:hf.t trainins exp~nditures. These proposals are currently under r~=Jvie\.1 by th~=J B.ank' s I <:>g.a I ~nd I o:)n dr,.p;Jrtmnnts, ;Jnd COI, GOAP .;Jnd HM\.JSSB will bo notifi9d of thr.;. outccm•• of thiz rn·;iow 1;pon itr.; r:omf•lotion. It is possible that some chango to tho Crodit's losal asreem9nts may bo proposed. 3,21 Meanwhilo, the Bank a2rood to disbur~8 asainct cortain trainine expenditures in its to!Qx to DEA Ccopiod to HoUD, GOAP and HHWSSBl datod 16-Apr-91.  -· 10 ·- Part B - Andl::tLL..rr_a_s:!~~-h 3.22 ThQ :.>,grQ8d RRP (p;:~ra 21 thc;>n;;.of l provide•:: for· ;:. .'~t:ato-lovol comndttoo t<J provide ovorall ~uporvision and guidanco to tho RRP implomQntation. ThQ mission was informed that this committee has not beon active for some time. Havins n>sard to otllE?r aspects of tho ors<Jni::.:ation and &t.affinE for the RRP (below) and the need for updating tho RRP <which has been agreed in principle in St:ato-l13oV13ol disc,~ssions with tiHI mission- s.;.Q Sr.-r.tion IV), !ly~_l1lJ.J!uJ.2..n ~s t;he rt><:~cti_y<:~t ion oL~ S~3!.!.~-=-1-~-Y_'tj____c;Qrr\rrtLtt~·"'-•-~'L . <~BL'Y.'2ci.•__tu_'})._(U_L!h9 f.llil£tion~t 6'nvis<ii£9Q. 3.23 The day-to-day manae'i'mli?nt of thG> RRP implementation is tho desiEn<ltod responsibility of the Collector- Hodak District, who is tho chief COt\P r&presont.ativo- at tho District lr;;.vel. His immGdi.Llto r.::ubordin<:~tos .aro: < i) tho ensin&;)!Zilr responsible for the resett il<:•mQnt infr.a;:;tructure- <~nd hO\Al>ing pro)!ramc; and (ii) tho rehabilitation officer responsible for the oconomic and social rehabilit<~tion of the affected people. Unfortunately, all the incumbents of thos'e three koy positions have ch;:~n.ged sinco the provious Jan-92 mist:ion. Moreover, the support of the previous Hanasing Director of HMWSSB, which has been valuable, is no longer available (para 3.02>. Thus, almost the entire accumulated institutional memory related to this difficult anrl consitivo program has boon wiped out in a short period. If thoro is 3n olomont of continuity, it iz in the Center for Economic and Soci<'l Studios <CESS) who conducted studios leading to tho initially agrood RRP ~nJ who l1avo boen oince engaged to conduct independent monitoring and 0v~luation. 3.24 However unfortunate tho facta roportod in para 3.23, it cooms to bo the case that nothins can be done to restore tho institutional memory refe.·rred to. Bt,1t t;hero is a clear ont;s on COAP to onsure that ft~ll zupport and assit:tanco is extended to the n~w incumbents rospon&iblo for PPP implemontation. 3.25 Tho rocontly-~ppointod infr~structuro onginoor haG tho rank of Exocutivo Engine!Zilr, which is one step holow that of tho pr&vious appointee- who had tho ra.nk of SuporintondiOE Ensina~;;~r. Th9 issuG> lvJ>re is not one of gt;.<llifications and ~xperionc&;) to p!Zilrform the required ta;:;ks but of authority to take various kinds of decisions. In recognition of potential problems, HHWSSD has offored assistance through one of its own very oxp~rionced superintending onginoors and this offQr h.as bel'fn w9lcom<;;>d by both tho offidals concornod with RRP <lnd this mission. 3.26 Fortunately, tho design, procurement and construction work related to the resettlement infrastructure is well along <see Section IV) and.although works additional to those already contracted are indicate-d to be required, there are now established standards and procedures for such works which also reflect tho Bank's requirements, as agreed. 3.27 The recently-appointed rehabilitation office-r has a substantial challenge before him. Progress to dato in thiD aroa is much loss than in tho construction of resottlomont infrastructure, and managing such activity for offoctivenoss involves considorablo dialogue with and sonsitivo understanding  - 11 - of prospective bonoficiaric::-:. This mission ht:!S lwd con~idon.Jblo discus.sion on "lines of approach"; oomo furth0r dctnil is in Sr:-ction IV .::~ncl in r,rwr:>x I, of this aido-momoiro. 3.28 The Singur Dam was constructed apart from this project by GOAP's Irrigation Department. However, GOAP agreed to appoint a Dam Review Panel <DRP> to, inter alia, review aspects of this dam's dosi?,n and construction which have potential implications for its safety. This is an element of Part B of the project (para 3.01) and the formal rospon::;ibility of GOAP. 3.29 However, HHWSSB has again played an important role in coordinating the convening of meetings of the DRP and the related discussions botweon tho DRP and GOAP's Irrigation Department staff. HHWSSB has also produced (but not, of cour:Jo, written} tho minute:s of DRP meetings, for :::i?,n.:lture of th0 DRP members. These have boon neatly produced and si~ncd promptly in Hydcrabnd nt the end of each DRP meeting. 3.30 Those organizational arrangements are workine well. 1Y_ERQ)_f;_(::'L$.Je._:C[J_$._~_ND__ j1 AN AGE HE tJT 4.01 This component mainly comprises the works to transport and treat somo 135 Hld of water from tho Singur dam to the Hyderab~d water distribution system. It involves some 60 km of pipeline, of various materials and sizes, with a water treatment plant, clear water storage and pumping en route. It twins the Manjira Phase III scheme which was completed in 1991 apart from thic project. These works were finally designed and, for the most part, ready for tender invitation at the time of Credit approval. This component was reviewed in some detail during the Hay-92 supervision mission. In particular, the matter of materials and construction quality and the rolated management and records were reviewed and found very satisfactory. 4.02 This mission has only reviewed the matters of general progress and a couple of minor elements of this component. It is now expected that this component will be ready for commissioning by Aus-9~. The water treatment plant and the pumps and motors for the main pumping plant were earlier judged t:o be on the critical path. With this in view, a "bonus/penalty" clause was included in the water treatment plant contract and it now appoars some ''bonus" will be payable. 4.03 The mission has reviewed proposals, in faxes to the Bank dated 27-Aug-92 a.nd 19-Sep-92, for ~il:_Q_J_Q_~.Jl__9_QJ1Jffi!,UJiS:.JlJ:j_o_ll_9_quj_p_l'[l_?nt to permit communications and coordination of operations over the ~Janjira Pha!le IV (and III) schemes. Tw~nty-three fixed stations and four stand-by units ore proposed; and application of the required licenses has been made and no difficulties are expected in this regard. The estimated cost5 are Ro 2.5 million or about US$85,000; this is below the threshold for ICB and prior review <US$200,000>.  - 1 :> -· Accordingly, the misnion has fi.Q_Q_Qj_g_c;;_tLon to ml\.JSSB's proceeding to implement this proposal nnd l!Cquiring tho propot'led wirf'lt~!'!n unite ur:inR. ll£ct'lr-d LCB- Goodn procedurea and model documents. 4.04 The mission was also informed that HHUSSB has invited tender~ on 1-Sop-92, using agreed model documonttl for LCB-\.Jorks, for some 1LQivi_~i.QJ:L.­ ~ub-Pivision and Section offices having an estimated cost of Rs 9.2 million (about US$300,000). 4.05 Physical investments in this Component are being preceded by two detailed surveys-studies-final design endeavors. However, both are being undertaken with assistance from the same consulting engineering firm - TATA Consulting Engineers of Bombay, in association with Binnie and Partners and Thames Water, UK. HM\.JSSB holds monthly meetings with the study team; there is additional ad hoc liaison, as required. The mission has hold diocussions with HM\.JSSB and the consultants; each of the two studies is considered in turn below . Surveys and Infrastructure Happing - Studies and Fin~l Design CPT 2 4.06 A schedule of the reports and designs to be prepared is given in Annex 2. Apart from the formal reporting listed there, it is expected that various interim reports may be produced and be an in~trument for productive dialogue between HHUSSB and tho study team. The Bank will be pleased to receive a copy of such interim roporto with an invitation to comment. 4.07 The P..YX:..YS!Y.JL..Y.T.l.g_ffi"'PP.\n.e_\:-'_QIY. in aloo an input to tho ongoing otudioa on Component 3 - Sewerase, and an input to improved operation nnd maintenance rdcords and practices. The detailed maps, at a zcale of 1:500, arc boing produced to fit into a comprehensive grid syotcm whict1 lends itoolf to expan~;ion to suit future needs arising from growth. The map data is being "digitized'' by various features to permit a variety of map outputs and ~cales from a plotter; ''autocad" software is being used. The dotails of tho grid system and samples of the maps produced to date were reviewed by the miosion. The present schedules for this work provide for: Service Area f'j_(;_H_8_r._~Q 9.\JJ:Jt.i..Q_q_J:tC_H__ Survey Completed 15-Dec-92 15-Har-93 Haps Completed 30-Jun-93 30-Sop-93 4.08 This work includes the field survey of both water and sewerage pipelines and "structures'' (eg reservoirs, pumping stations, treatment plants etc) for which detailed site plans are being prepared. 4.09 Work has also progressed in the development of P.QP..'J..Ll:lti_Q..l}_pLQ.j_()_C:.!J.on.s... Again, these are inputs to the work on the sewerage system in Component 3. There has been consultation with the Hyderabad Urban Development Authority <HUDA> and some apparent anomalies in some information received earlier from HUDA have been resolved to the zatisfaction of HH~SSB. In some of the t8blcn reviewed, the mission has noted that the computation of tho averaeo annual  - 1J - gr·owth rlltO!I wtw not corroct; tllir: \lill receive flttf'ntion. The• rni:-wion h,:~::; recommended that the present interim projection~ be reviewed in tho context of other authoritative projections {eg Indian census, UN etc) for urban growth in India and AP. 4.10 The following is a summary of tho projections presented to tho mission: Pr'oj<:'ction!'! of Popul.ntlon _, '000 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - · - - - - - - - . . - - - - - - - - -·v-. • 1991 AAG 7. 2001 AAG '1. 2011 AAG 7. 2021 Hun Corp'n Hyderabad <MCHI 3021 3. 10'1. 4101 2. 707.. 5352 1 . 917. 6L,6S Adjoining Municipalities 1131. 5. 02'1. 1850 2. 987. 2481 2.517. 3178 Villages en-route Transm'n etc 148 2.697. 193 234 1 . 407. 269 1. 94 '" TOTAL HMYSSB Service Area 4303 3.63'1. 6141, 2. 767. 8067 2. 087. 9912 Note AAG ~is Annual Avorago Growth Rate <CompounJodl The pattern of generally declining growth rates seems reasonable. However, the indicated growth rate for "adjoining municipalities" in the period 1991 to 2001 seems extraordinarily high and should be examined further during the review recommended in para 4.09. 4.11 Yater Demands. Studies are ongoing on existing water consumptions, by various classifications of users, in arc.:1s 'l-lhoro there in roanon to bolio'le that demands are fully met. The objective is to form a basis, together with the population projections (above), for the estimation of future water demands both for the system as a whole and for local distribution areas. 4.12 The mission has no particular comments on the figures derived to date. However, the mission suggests that for domestic consumers, tho consumption from public standposta should be disaggrogated from that from private connections. The mission has also requested that in th~ reports~ there be some comment and evaluation of the impact on demand of price (the price elasticity of demand) bearing in mind the prospective high cost of Hyderabad's future supplies. 4.13 In the discussion on water demands, it was notod that some examples have been encountered of industries having developed private borewell supplies to reduce or eliminate the costs of water supplied by HHYSSB. Additionally, it is known that some domestic consumers have supplementary private groundwater supplies. It was also reported that, in the opinion of the AP Groundwater Board, groundwater in the Hyderabad Metro area is being abstracted at a rate greater than the natural recharge, and therefore is not sustainable. Such 1 factors should also be assessed in tho work on futuro water domandD. / 1 / A press report <Hindu 23-Sep-921 has indicated GOI's Ministry of Yater Resources intention to introduce legislation to sot up a Ground Yater Authority in each of the States and Union Territories which would regulate groundwater use.  - 14 - 4.14 Future ~ 9 ter Supply Avai~9b~. A table <Table IJ-2) giving estimates of existing a.nd future supplies was presented for rcvie\..1 and discussion. From the discussion it was concluded that: (a) the estimates of the supply available from <the existing) Himayat Sagar and Osman Sagar should be reviewed carefully; it is suspected that because of increasing upstream irrigation usc~ in the tributary bacins, the actual supply available may be different and nignificantly lower than the nominal supply from theso sources; (b) the estimates should include HH~SSB's groundwater supplies; (c) the table should separate the supplies from tho Hanjira Barrage <Hanjira Phases I and II) from the supplies from the Singur Dam <Hanjira Phases III and IV>; the estimates of supply from those sources, with a 92t reliability, and the operating rules to ensure this supply, wore tho subject of detailed studies preceding this project's approval by tho Bank; (d) tho estimates of future supplies from tho Krishna lor other) sourco should be adjusted aosuming satisfaction of tho octimatcd futuro demands (paras 4.11 to 4.13). 4. 15 J;!_u 1k H.~terlLf or_.f:~xi§.\:_iJ1.&_.Sy_st;_erp __ 9on t_ro _l __ and. H<)!Mgemcn t. I CB tender documents are in preparation for these motors. Inforontial (turbine insertion) meters are proposed. Tho meters are proposed to have indicating and totalizing features. Tho mission has suggested that a digital recording feature may also bo dosirablo. Tho estimated co~to are Rs 40 million <about US$ 1.3 million). For progress reporting purposes, it has boon agreed that all these meters will be considered a part of Component 2. These tender documents will be furnished to the Bank for prior rovio\..1. 4.16 f.ip~~~_ria_l;~_Q._t;J:!..Qj_Q~. Studies ar~ ongoing on pipe materials and tho suitability of various pipe materials in differing applications in tho systems. Wab9r Conservation, Leakage Control a11d Use Han~_g_~nt_Studies 4.1'7 These studies are closely linked to those described above and are being conducted with assistance from the same consulting engineering firm. They are considered very important, having regard to the prospective high cost of future additional water supplies for Hyderabad. 4.18 The study team tabled a note "Status of ~ork as on 15-Sep-92''. The topics covered are: (a) Survey of Public Standposts; (b) Survey (field Tests and Consumption Records) of Hajo~ Consumers; (c) Survey (field Tests and Consumption Records) of Domestic Cons~mers; (d) Leakage Control <Testa and Leak Detection Program); (e) Review of HH~SSB Policies and Practices;  -- l s (f) Operational Practice~ at Treatment Plant~. 4.19 This note contain!:! somo import.:1nt conclu::don~ and recommonda_tibno for HMWSSB action. I~ is recommended that its contents bo reviewed by HHWSSB's aenior management (project, operation and m~intcnnnco, and finance and account 5 ) with tho consultant~. Tho Bank would bo plcaaod to bo ir1formed of the outcome and action decisions resulting from such a review. 4.20 Tho mission obzorvos, from this note: (a) E~_[?.l~-SJ;;~_n<;\p_9~!=JL.U:S.P..!1). Tho survey covern about 57. of tho estimated 4,700 PSPs in tho system. This is a very substantial increase from tho estimated 3,700 PSPs t~o~o years ago. Ih..~rJL.i.s a___!]s__~g_.__i,__Q___t_b_~-~Qn_!;_e_~Lo.f. revenue object i ve~.Q_<;.Q.fi!.{l.i.IL.!_b.§.'_n_~J.ffiRQLJ?L~~o.QQQ.sts to t_h..9.JLQ actuallY needed by those for who~P-riva~Q-~~n~~~iP~_is n_~~ affoJ~able. Tho average consumption from PSPs was at a rate of 34 1 i tors per capita per day (led) plus 9 led from "other sources'' whore the PSP consumer was "satisfied" with tho level of service. Tho avorago supply duration at a PSP is 3.2 hrs per day and the average daily PSP delivery is about 3,000 liters. (b) Major Consurn..~rs. Tho survey covered three Divir;ions of Hl1\.lSSB wherein most of the major consumers are located. The major consumers are: (i) industrial enterprises; (ii) commercial enterprises; and (iii) domestic agglomerations such as adjoining municipalities and industrial housing colonies. Tho total number of such consumers and tho number whore tho meters are absent or out of order is as follows: TOTA1 Dom_est ic Commercial Industx::_ial,_ No of Consumers 340 60 24 256 l1etor not working 106 39 10 57 Percent not Working 317. 657. 41 '1. 227. Many of tho non-working motors have boon out-of order for a long timo and furthermore, this is attributed in many cases to improper installation, the absence of strainers and poor maintenance. (c) Sma_ll__4!lQ_p_Q.!Il.9.l!tic Cons~meu. Tho survey of 643 ::;ucb consumers revealed that only Slk had meters in working order as follows: Accuracy within 2t 1 13 1 87. Accuracy 2t to 5t 97 157. ~uracy less than St l.l~ JJl]. TOTAL WORKING (~pove~ ).24: ?17. Not Working 161 257. Damaged/Illegible 48 n. Removed 68 107. JP~9COS.~Qj~-----------­ '· 2 .. 67. fQNCTlQ~~.LI.._LJ_N~ft£C:J'JY:E ~19 497. J(JO_i.  - 16 - {d) l-eakage Control {Tontn and :L_fl.A};_!)_Q.tJi)<::_t_j_QD_ __ ('r_ogrBrn l. The required imported equipment was received 14-Scp-92 and tc~t zones for IS tezts have been identified in four areas. In three of these areas, 1,000 house surveys have been completed. After pipe location and valve checking commencing 21-Sep-92, and the identification of valves requiring replacement/repair by 25-Sep-92, the 15 leak detection tests are planned during Oct-92. {e) Review of HH~SS~licies and Practic~~. This review embraces a variety of matters related to technical, administrative and accounting anpocts of connections , meters, the related billing and collection and the related enforcement of rules. tjl1\J$SB sbould_lO_g__!r,~_<;lS!_t;<__Ls i on_~_l2LQ_IIJPt 1Y i_l) ~§.H..QILSe to th~..1!~__f_i_mLLn&~_!"J~J]k_you_LQ___U_J.;~__!:_q__p_~_~pt i nf ormQ.g. In summary these findings are concerned with: <1) the distribution of copies of the Rules to Section offices; {2) the need for standards for meter installations; (3) the need for prompt actions (per Rules) in case of non-functioning meters; (4} the observation of "good practice" in joining connections to mains; (5) the need for standardization of disconnection notice formats; (6) the enforcement of tho correct tariff <twice tho motored rate) in the case on non-functionine motors; (7) the need for independent surveillance of meter reading, billinz and rule enforcement procedures; (8} the recommendation that HHUSSB assume the responsibility of repair of service connections for the sake of "safo water supply". (f) Operational Practices at Treatment Plants. HHUSSB should consider these recommendations for improvements and how they may be implemented in the near future. HM~SSB should also consider how such recommended practices may be embodied in "Operational Manuals" which have been discussed with Bank missions from time to time. Consumer Metering - Service Connections - Ownm-_J>bj_p 4.21 The principle and practice of a volumetric water tariff have been accepl~edin Hyderabad for many years and have the strong support of this mission. However, its effectiveness as a means of promoting water conservation and as a means of equit~ble cost-recovery clearly depend~ on maintaining a very high level of effective motoring. From the preceding, this is clearly not the case at present. 4.22 A related matter is the ownership and maintenance reoponsibility for service connections as well as the material specifications therefor. 4.23 At present, there is in Hyderabad <and reflected in HM~SSB's Rules) the perception that the service connection and the meter are "owned" by tho consumer. This concept of "ownership" confers a responsibility for repair and maintt9nance but clearly cannot confer any of the other normal "rights" of ownership. ~hatever may havo been the arguments in favor of such an  ,-, L' arr~nsoment <which is not cu&tomary in India or ol~nuhernl at tho tim0 it was introd 1.1cod, it is clr>;)rly not r;rnvin.g th<:> ovor:)\1 int;<:>ro::;tr; r .• f IHI'·J::::.:n 'H itr: consumers in pr~ctice at this tim9. 4.24 It has been agreed in principlo in discussion::; with tho missiot\ that HHYSSB would desirably assume responsibility for the construction, installation and maintenance of all water works facilities ·~P to and including the consumer's mete~ whether larso or small. This isuuo is quite divorced from the matter of "connection ch<:~rges" for '.Jhich thoro is a soparatr;. justification. However, the paymont of such charges should not be porceivod as conferring "ownership" of the connection and the motor to tho consumer. 4.25 While the above has been agreed in principle, it is recognized that there are a number of aspects to managing the transition. These include tho de)velopment of sound standards c:~nd specifications for: < i l the dotc:~ils of jc>ining connections to mains; qi) service connoctic.n m<ltcrials <>nd installation; and (iii l the consumer meters. Additionally, there are related pe)rsonnel trainins and mana,gement matters and the prospe>ctive need for HWJSSB to have meter maintenance and repair facilities. These, and other matters, '.JC)tAld have to ba reflected in aml?nd!lle>nts to the "R1;les" and there >.~ot;ld b';:. a need for appropriate public relations and information actions at the time of their introduction. 4.26 On the matter of meter standards and sFocifications, it was agreed d1;rins discussions that soml? spnr.i;;:d jc-int HtFJSSB-Cc.nra.ll tant studio:.; .L~ro probably indicated to bo roquirod. 4.27 Tho mission boliovss th~t aur.lt policy actions aro critical to re~lizinM tho benefits from th~ investments conceived in Component 2- Rehabilitation and Stronsth•;mins of th<;> E:d~>tins ~~~t.;,r Sy&tvm. t,c-cordinEl.Y, and a;:; <>erood, tll:!HSSB w i 11 ~(.2__2!}_-<ts.-U o 'LPBD_f c· I-.-E.i.-Y-il1.!:L..2LC'2<;_L_t<:>__t!J<?___J;_r_p n ~f '?r_gf.. __i~J)_c;i_m..lln..tQn;;~llc\LL2!1.P_9nrtiJ{.il.i \.Y_L'?LS.r?nnoct ion~~ .;:.nd w>tor c. .9Jill.'ll.BLi.P 4.28 Physical investments in this Componont are beins preceded by d':-tailod surveys-studies-final design endeavors. These are being undertaken with assistance from the consulting engineering firm - Associated Industrial Consultants <AICl of Bombay, in association with Watson Ha'..lksley and Severn- Trent Water, UK. HHWSSB holds monthly meetings with the study team; there is additional ad hoc liaison, as required. The mission has held discussions '..lith HMWSSB and the consultants. 4.29 A schedule of tho reports and dosigns to bo proparod is givon in Anns>.i:L6_ . 4.30 AIC has rQc~ntly <JuJ-~2 I producgd <l ror·r:·rt Olltitlo:·d "fjqzl.:<~in Daaax· L;.lr.n - Evaluation of Condition and Conceptll.3l Desisn Report on its Protection" of Bank >.~ith an HMWSSB lottor of 24-  - 10 - Jul-92 which reported on th8 13-Jul-92 discussions botwoon HMWSSD and tl1o con~ultant, which had lod to a numbGr of guostions baing poGed by HMWSSB to the consult3nt. Since issues wore clearly outstanding between HHWSSB and tho consultant related to tho contents of this r~port, the Bank did n~t commont upon its contents upon receipt. 4.31 HlJSsain Sa.sar is a lake in Hyderabad which is now completely SlJrround~;~d by urban dr;;v.,;dopmc;mt. It wa~; con~tructod ;;omo<> 500 y<o><:~rs ago initi<dly for both irrigation <abandoned in tho l890sJ and drinkins water supply purpoGOB c~bandonQd in the l930sJ, It covors somo 570 Ha <about 1200 Acres) and receives water from a catchment of about 240 kma. The outlet is at the south east end of the lake. There are four main tributary watercourses Cnallahs) whose non-monsoon dry weather flows are considered to be mainly wastewater. These <countorclockwiso) are: Entors Lake Tribut.;1ry _____ Dr y __\.1_~;> .3J hg :c _I n fl q_w__ J nJ1l d ____ t::l..i~_e_ _ _ _ _ tr..Q_m_ _____ _ Ar_o;J. -~~m'·' TQTt\L Pomor.;_ttr.;:_ 1 !lc;i~_~t_t.Li~.1 Picket Nallah North 77 4.0 4.0 Ni 1 Kukatpally Nallah North West 168 70.0 55.0 15.0 Banjara Nallah West ) 64 3.0 3.0 tJ i 1 Balkapur Nallah South West ) _1_]_,_} 10 ~LLL TOTAL 90.3 75.3 15.0 4 . 32 As may be expected, the lake is severely polluted. Present uses of the lake are limited to some sailing and boating. Additionally the lake provides an aesthetic benefit, when viewed from a dist~nce. B•;t fishing h~s boon b<>nned for som8 timo .;;nd altho1;gh the l.:.<kt:! h.;:~;; bo<::>n docl<lrod to confoin, tc.1 th<.> n>lev.ant Indian stand;,n·dl; for b"thing I.Jat~:;>r·c, t:•H:h dor:;lar·<.>tion::; do not !J;Jvo local credibility and s~.Jimmine. lt: not pr.;:~c:ticoc..l, Odor- nuisance no..Jr th~;o :::hero i1; froqur.mt. 4.33 Tho condition of the lake has attracted the technical assistanco attention of France, and a report referred to in tho AIC report as tho Safego Report w<n; pro['<~rod <Jbout thrc.HI yo.;)rz ago ·:I . tlor·<? rocent·ly, a prefeasibility st1Jdy w..Js conducted by the Government of Australia. Although the report from this study is not yet available, it is understood that further study effort will be in the direction of on-sit8 treatment of l)pstroam industrial wastes. 4,34 The mission was advised th3t HHWSSB has ben designated by GOAP as the a_gency responsible for m<>naging polllJtion abatement in Ht;ssain Sag.ar. 4.35 The AIC report recommends in concept: (4)) tho divorsion of dry WODthor f!OI.JS from thr.> J'u~~:ltp.,J!y n:dJ~h to <:1 l30WC'r (known sa tho duplicato K main) for convoyDnco for troatmont at tho main sewage treatment plant sito at Amborpot; f ---·------------·- ~I Unfort1matoly thQ AIC rGport doos not contain a bibliosraphy.  19 - (b) the interception of domestic sew~ge flows at tho ~ato of 20 Hld from two existing sG>wers <known as the K51 and the r61 soworsl on thG north !;ido of tho lakli>; (c) tho treatment of tho 20 ~lid int..,rc•,pt•;;d und•n· <bJ by an .ao:n<Jtod laeoon tro~tmont pl~nt and the discharge of the treated effluent to the Hussain Sagar laka for tho purpose of maintaining tho inflow roquirod to maintain the love! of the lak8; and (d) the convoyanco of f!o~-Jn in oxcoss of tho 20 ~lid intorcopt0r:i in <bl to tho main treatment plant at Amborpat. 4.36 The method of treatment proposed as montionod in 4.JS<cl above io selected as the least-cost solution after con~idor~tion of four alternatives. However, the cost of land was not considered in the comparison and shotJld havr:- been, Accordingly, this comparison should bo redono. 4. 37 The report (page 105) contains the statement: "The ::>ito for the propose-d treatment plant has to be located near Prakash Nagar where about 5-6 ha of land may be possible to find." Clearly, some more thorough appraisal of land availability must precede any final judgements as to the acceptability of thn proposals. At th~ same time, •):<isting <~nd prospor.tive fut;up~ land u;;;~;; in tho immediate area ~lso needs to be reviow~d in tho cor1text of tho acceptability of such a ce~-Ja~.G tre~tm'l>nt work<> in tho nc:;.i,ehbor·h,:•t;>~.l, 4,38 Apart from the observations above, the mission finds it difficult to c1omment in any more detail on thf:> proposal<> pending the dev,~lopnmnt of;; c'ompr~;~hensive sewera_g€< m;;.str,.r pl;;n and th.:;. "Phas8 1" p<•rt therc·of, ;::.s envisaged in the terms of reference. Accordingly, at this time, tho mission su,s..sests: (a) tho conchH;ion of tlw dialo,9U'" L0t·..;o;,r;.n m1'..J.SSB cmd t;l.<:> I;I)JlCI,dL>nt: <p-Ha 4. 30 l; (b) tho apprai~:;al of l-:1nd availability <para t•• J7J :.lnd costs; (c) redo the comp<.~rison of trG>atment altorn;:~tivo::: ~-Jith the cost of l<:~nd taken into account <p~r~ 4,36 >; (d) consider the <Jccept:ability of the proposals to othor <:~uthoritio::: such.::)::; HUDA and HCH and also to tho noishborhood h.-wing rt:',g<Jrd to tho literature on th~ do~irod physic~! uop~ratiorl of :::owa,gt:' troatmont \.Jol·~::; from other urban development <para 4.37 l. 4.39 The mission would also like to make somo observations on tho presentation aspects of the report. In our opinion, tho "readability" of tho rQport would have been enhanced if some of the considerable technical and scientific detail had been presented in Annexos to tha main report and the main conclusions only drawn into the main body of the report. Additionally, the mission observes that some propi?r m~ps and dr«~-Jing:::, rather than thQ sketches presented, would have enhancod tho roport.  - 20 - 4.40 The discussion with the mission also involved a review of some preliminary tables and other material intended for use in an impending general report on sewage treatment. The mission sensed that there was a certain amount of confusion on the important distinctions between: (a) "potential sewage flows" (the flow which would result from adequate water supplies, and a full Bewerage collection ~ystem of adoquato capacity with full connections thereto>; (b) the sewage flows resulting in practice based on the capacity of existing pipes in the system {often the present "actual" flows since the system is commonly of inadequate capacity); and (c) the probable "actual" flows to emerge over time given the prospective areal coverage of the system, the probable level of connections thereto, and the probable level of water supply. Subject to the application of peak to average ratios and allowances for infiltration, (a) will often represent the appropriate basis for tho design of at least local collection sewers whereas (c) will represent the appropriate basi~ for planning tho provision of sewage pumping and oowa~o troatm0nt capacity and possibly also certain trunk sowers. 4.41 These distinctions are of critical importance. It appears to tho mission that the impending report on sewage treatment wo~ probably premature, given the need for considerable information on population distribution, water supply and sewer connections for the derivation of the flows described in 4.40(c). 4.42 Accordingly, the mission recommends that HH~SSB and AIC carefully review together the terms of reference <TOR> for this assignment and, as appropriate, redesign the study program with the above observations in view. The mission also notes the importance of close liaison with the consultants concerned with water supply who, as noted above, have done considerable work on population projections and water supply demand criteria. 4.43 In any event, the mission wishes to confirm that the Bank will need a comprehensive report, as described in the TOR, in order to consider with HMYSSB the details of proposed sewerage investments. This is not. to say that some interim reports on specific aspects are not helpful but only that their sequence of preparation, leading to the comprehensive report required, will be critical to meaningful review of their contents. 4.44 In Annex 2 hereto, wo have presented the consultant's proposed reporting nchedule which was revised on tho baBio of the above comments during discussions. However, as noted above, further revision may be appropriate after consideration of the comments in 4.42 and 4.43 above.  - 21 - 4.45 lmpJ_ementati.Q!l StEJ;:_!,J_;J.. The miasion is pleased to observe that !H1WSSf\ has taken prompt actions to address the issues identified during the last nupervlnion miauion ( coo paran 4.06 and 4.07 of A-H of Hny 1992 misnion). Detailo of the actiono taken are provided in [\1)!1e_x __ 3 hereto. 4.46 In particular, the mission is also pleased that tho requirements of effective supervision and quality control have been adequately addressed by HM~SSB. FHU has been strengthened, workshops and training cour~es for FHU personnel and NGOs have been organized, supervision and quality control responsibilities have been allocated to FHU personnel and detailed guidelines provided to thorn to exercise quality control checks at tho pro-construction, component manufacture, construction and post construction stages. Monitoring systems have been designed and are in place. 4.47 Contract documents for program implementation, surveys and evaluation services have also been revised by HHWSSB and approved by the Bank. Work orders for the construction of the first batch of 328 latrines in Hafeez Baba Nagar have been given by HHWSSB to three NGOs who are ready to start construction once the problem (which has now surfaced) of non-availability of ceramic pans with the prescribed slope of 25 - 30 degrees is resolved. 4 . 48 /)y_!)_u~_pjJjt;:_y__9CPanq. mt\./SSB informed tho mi!'l!.'lion th-'1t C0rtHrtiC pnn!l ()[ the prcacribod slope were no longor nvai lnble in thn rMJ kct. Ht1\./2.SII ndclc-d that ceramic pana of 20 degree n!ope wore however ~vnilnblc nnd cxporicnco in other projects have shown that thc5c pnnn function nati9fnctorily and rcquirn only low volumes of water (about 3 liters> for flushing. It wao agreed that 75 latrines using ceramic pans of 20 degree slope will be constructed initially and the water requirement for flushing and overall performance of these pans will be monitored closely by HHUSSB. If the test results are satisfactory, these pans will be used in further constructions. If not, other appropriate steps will considered by HHWSSB. It was agreed that: (i) the construction of 75 latrines will be completed by 15-0ct-92; {ii) HHWSSB performance monitoring will be completed by 01-Nov-92; and (iii) tho monitoring results and conclusions will be conveyed to the Bank before 15- Nov-92. 4.49 RCC Rings. It was agreed that proper supports between the rings will be provided as required, to retain the gaps needed for tho leaching of liquids from tho pits. 4.50 9ffL~_S__p_~s;e_(_g_r_fJ1_Q. FHU does not have proper office !lpace now. Ht1\JSSB agreed to locate and provide adoquato space for FHU before 31-0ct-92. Tho budget has already been allocated for FHU to function efficiently. 4.51 ?valuation servicQ~. Tenders for concurrent evaluation services will be invited before Jl-Oct-92. The institution selected will suggest evaluation indicntors, formats, methodologie;, and protocols for con~idcration and approval by HHWSSB in conoultation with tho Dank. 4.52 ~rterly progress re_EQ_Lt_!?_t_p__t::_b_e_B_q_n);. It ~-;as agreed that the quarterly reports will be concise and indicate among oth~ra, tho rnrcontngn llchiovemont o( phyrdc."'l ."'nd fin.nncilll t-M·gnt!:l tt.~!lirwt petC•:'nt.llge project tiwo elapsed. 4.53 LQD8er.=t;_9rm._LCS_Tr.,inln& No('>dQ. HHWSSB hn11 includrld In thoir overall training plan the requirements of LCS training on a longer-term basis. 4.54 St~~IQ~r~. The mission agreed in principle to tho HHWSSB proposal to expose FMU personnel and NGOs involved in tho LCS program to experiences of Gujarat, Bihar and Tamil Nadu States which are also implementing LCS programs. The details will be worked out by HHWSSB and presented to the Bank for review. 4.55 The work of thin ~linnion on thin cornpon!"nt included a three day field visit by Hr.Babbar, during which he visited 11 new resettlement villages and two submerging villages. Many useful discussions were held with R&R official~ and CESS representatives before, during and after the field visit, mainly with the intention to identify problems and generate alternatives, and to obtain gre!tter role clarity for the various organizations involved in R&R activities. The Mission included a review of tho contento of tho DnnY.'o Sth Docombor, 19()1 letter to the May, 1992 supervision mission. Further details of tho mission's findings and recommendations on the RRP arc in Annex 4. 4.56 The original, January 1992, and current target completion schedules for the agreed RRP are: Original Jan-92 Current Coapletion of Resettlement lnfra5tructure Harch, 19:11 !.lee, 1992 Dec, 1993 Co•pletion of Econoaic Rehabilitation ~arch, 1992 Harch, J~m Dec, 1993 Thus, since the January, 1992 Supervision Mission, there has been a further completion delay of about one year. The reasons cited are: (a} the 5 additional submerging villages for which the structures and houses have oti11 to be acquired; and (b) the delay in implementing the Horticulture Schemes because of delayed procurement of Irrigation Borewell~ <para 1.10, Annex 4 of this Aide Memoire). 4.57 The delays by CESS in bringing out the Half-yearly Reports were discussed in detail with HHWSSB, R&R Officials nnd CESS. It was decided to red,~ce procedural delays by finalizing tho draft reports within 15 days and CESS need not wait further for remarks from R&R officials and the District Collector. CESS has agreed to bring out Report No.3 (duo in March, 1992) by lOth October, 1992 and Report No.4 (duo in September, 19921 by October end, 1992 ~nd Roport No.5 by H~rch 1993. Thin Hiceion noted thnt CESS ha3 gained expertise in interpreting the perapoctive of tho PAFs, articulating their felt needs, and agreed to make their reports less voluminous and more action- or i ,en ted.  ··- 2 J -- 4.58 The civil work contracts were reviewed in detail and it was observed in the field that the new practice of consolidating small works and inviting offoro per Bank'o guidelines has resulted in providir1g qu~lity civic ~m0nitin~ and infrastructure in tho new reoottlomont villngnn. 4.59 Tho Miooion haa boon ploaood to noto now and innovative ouzgootiono from the current R&R staff concerning the best ways to implement an effective and economic rehabilit~tion program. However, R&R staff have still a long way to go in achieving the targets for self-employment, employment training and borewell irrigation. Tho job of successfully completing those taska effectively and within tho time frame, will be tho major challenge of the comin,g months. 4.60 Progress had been achieved in tho compliance of recommendations givor1 by previous Bank's Supervision Missions, though not enough perhaps duo to staff changes and inadequate follow-up. It is necessary that greater attention is now paid to all outstanding issues and R&R officials take a proactive stand on pending and unresolved issues. This Mission has reviewed tho response to tho Bank's letter dated 5-Dec-91, and has recommended that GOAP should provide a more detailed responl!e to thi::~ letter to tho B;:wk. Thir~ t1isoion has Dttcmptcd to follow-up the recommendations made by the Bank, in this letter, dated 5th December, 1991, and further details are in Annex 4 to this Aide-memoire. Num bcr o in par on those s ref or to tho para 4. 61 S-'Affil]lA..f..Y_9.LRQ5:0IJl!llQGQ_.;t_j;_i Q.[1_;!. numbers in 8Il!2Q.=i~ hereto. All of the recommendations havo boon discuosod with the staff concerned with implementation of tho RRP; no objections havo been voiced. (1) Revise RRP based on H & E's findings and recommendations 11.051. (2) GOAP to respond in detail to Bank's Letter of 5-Dcc-91 11.08). (3) GOAP to ensure continuity of staff <1.09). (4) Revise RRP based on original RRP format <Annex-7, SAR) <1.10). (5) Prepare land and structure acquisition schedule <1.10>. (6) Update number of SC/ST, Landless, Small and Harginal farmers village- wise < 1 . 10 ) . (7) Form village-level working committees, and encourage people's participation { 2. 01). (8) Attempt cluster-formation layout in now sitco <2.02 ). (9) Complete allotment of house plots in pending cases <2.03). (10} Keep 20t extra sitos in Abadi <village settlement) for future oxpandion (2.03 ). (11) GOAP to clarify eligibility cr!tcrill for SC/ST lloucing Schorno C2.12l.  - 2.1. - (12) Monitor social integration and PAF- Host conflicts <2.13l. (13) GOAP to introduce n comprehonaivc m.-:dntorMnr.r- nnd rnpnir·n .r.uidnlinn (2.l!J). (14) Calculate submergence percentago, based on agricultural land nnd not total land going under nubmorgonco (.3.01 >. (15} GOAP respond to replacement farmland provision <3.02). (16} GOAP to examine Rural Technology Training Center proposal <3.03>. (17'> Examine equity issue in providing grant for Self Employment Schemes <3. 04 ). (18} Develop linkages between employment training, self-employment and irrigation borewell schemes {3.04). (19} GOAP to expedite licence to Hatch-Box Complex <3.05). <20) GOAP to issue guidelines to cover PAFs under development schemes <3.06). (21) Prepare work plan for Irrigation Borewell Scheme (3.07). <22) GOAP to hold regular State-Level Committee Meetings (4.01 ). (23) Enlarge District level committee to include CESS, PAFs (4.01 ). (2~-) GOAP to provide 2 Tehsildars for Economic Rehabilitation (4.02). (25) GOAP to examine whether additional resource input can be obtained from Institutions (4.02). (26) Install Computer in the Office of Rehabilitation Officer <4.03). (27) Initiate workshops to draw up new RRP (4.04). (28} Provide additional vehicles (Jeeps and Motor Cycles> (4.05). <29) Simplify financial system (4.06). (30) Prepare detailed maps showing irrigation borewells, etc. <4.07>. (3ll) Expedite appointment of external accountant (4.00). (32) GOAP to respond to recommendations of last H & E 15.01 ). (33) Finalize long-term and annu~l plan formats (5.02 ). (34) Ensure use of proscribed format for Quarterly Progress Reports <S.02>.  - 2S - C_eLL=_j__l]stj_t;utjonn.l_ Strcn.a.thcn i ng 4.62 This component includes all technical assistance and HMYSSB'~ porooni!Ol training program. Ho~ever, technical assistance in relation to Components 2 and 3 ~ere revie~ed above under those heads (paras 4.05-4.20 and 4.28-4.44 respectively) and the personnel training program ~as revie~ed above in paras 3.17-3.21. Accordingly, the text belo~ reports the re~iew of the ~ork of tho four consultant-assisted studies and related implementation support in the areas of: Financial Accounting and Management Information Systems Revenue Billing and Collection Systems Stores Management and Inventory Control Systems Project Management Systems Schedules of the various consultant's reports I including those related to Components 2 and 3) are in b.n!J_~x_z_ hereto. 4.63 This system is being designed with assistance from A.F.Ferguson <AFfl. The mission met ~ith concerned HMWSSB staff and this consultant for a briefing on the status of development and implementation of thi~ system. Essentially, there has been limited progres:; on this ayatcm ainco tho last rnir:sion':.J review, as the consultants have concentrated their effort:.; on the Eo·;onuo Billing system for which they are also providing assistance. The consultants acknowledge that they are behind schedule, and have requested an extension of time. The mission recognizes that there have been delays which will require an extension of time to the contract. However, it is also the mission's view that a sufficient extension of time should be sought to fully allow adequate time for implementation assistance of the caliber called for in tho contract. 4.64 The mission's limited review of the system indicated that the system has been designed for implementation at each of 19 division offices, each of ~hich ~ould produce its own trial balance for consolidation at the Head Office level. Given the number of divisions and tho lack of qualified accounting personnel at the divisional level, this is not likely to be feasible in the near term, having regard to the related personnel issue {para 3.14). The consultants and the Director of Finance confirmed that in fact the system would be introduced on a centralized basis for Head Office accounting only initially. Later, it would be extended to the divisional level, but with thQ divisional accounts being prepared centrally bQfor0 tho oystcm in nvontually decentralized. 4.65 The mission confirms the advice of previous missions concerning the nocd for a detailed, ~ritten implementation and training plan. Hoanwhile, the consultants' timetable is:  - 26 - (a) acquire necessary hardware (in accordance with hardware sizing proposal of 19-Sep-92> prior to 31-Dec-92; (b) commence software tcritinz/ implementation trnining by 31-Jan-93; (c) implement now systems effective 1-Apr-93 for !lead Office accounting. 4.66 A ~enior qualified accountant needs to be recruited urgently to hood up implementation of the new 3yntem on behalf of the Donrd. Exlnting Hnnd Offic~ accounting personnel will be trained in the use of the new hardware and systems (para 3.12>. 4.67 In aummary, tho ~~~jQQ to be taken is that a revised contract is to be forwarded to the Bank, containing tho roviocd contract completion d~to, an well as a detailed implementation plan for the remaining work. Revenue Billing and Collecti£n_syp~~m 4.68 The Revenue Billing and Collection System for which AFF are also the consultants is recognized as the priority system for implementation by tho Board, and is the syotem on which the consultants have concentrated ainco tho previous mission laat Hay. 4.69 Since May, the noftware han been to5ted in ono office using hiatoricol dat11, and rl!lplicating all the trant~llctiona which occur in that office. Tlli!> process han been completed. 4.70 The next stage in implementation is to actually implement tho system in three or four offices. This is designed to test: {a} software; (b) hardware selection and performance; (c) personnel/ management issues. HHWSSB proposes to purchase only 3-4 sets of hardware initially for this phase. Once the hardware has been tested and proven, they would propose to go to tender for the balance of 45-50 sets. Agreed procurement procedures must be followed. As necessary, Finance and Accounts should consult the Project Management Group, who are informed on such procedures. However, the time for commencement and completion of this phase remains to be determined. 4.71 Given the design of the system <which this and previous missions endorse) as a decentralized billing and revenue system to be installed at each of approximately 50 section offices (each serving approximately 5000 customers), the installation of this system will be~ substantial undertaking. It is also a task which must be accomplished in its entirety quickly (over,say, 12 months at a maximum> in order to achieve its principal objectivoo of improved collectiont~, Improved management information for tariff-setting and rovonuo enhoncem~nt, and improved oervice to the customer. It is essential that tl1o consultant!! and HHYSSB draw up a specific written implementation plan.  -· 27 4.72 Tho mi!lsion di:Jcu~ood tho foaturo:J of tlli:-~ in.plorncnt.:ltion plan with thr:- con!!ultant!l and the Director of Finance. Tho accompli3hment of tho convor5ion of 50 offices over a 12-month period will clearly involvo a taok-forco approach requiring a temporary commitment of rosourco5 beyond tlto Board'o normal capability. It wa~ agreed that th0 immc-di<~te critical !:'tt:po inclurf,-, the following: (a) immediate recruitment of a Gonior qualified accountant to coordinate and manage this activity on behalf of the Board. (b) revision to the AFF contract to provide supervisory and clerical effort over a 12-month period to convert tho office!!. <AD:JUming that up to seven or eight offices muut be converted in each 2-month period, acvert or eight supervisors will be required of which threo or four could b0 provided by AFF and three or four by tho Board. Tho supervioors could be trained by converting the first three or four offices mentioned previously>. It is suggested that both these initial ctops bo completed by 1-Jan-93. 4.73 While tho minsion agr(le>d in principle to th0 pr0cecling, formal B.1nlr approval to tho proposed AFF contr.Jct revi:>ion is required prior to exocutine a contract revision. This roquost for Bank approv~l should bo accompanied Ly a specific implementation plan (time and resources) covering both AFF's and the Board's responsibilities. 4.74 The mission also recommended additions to tho reports to be produced by this system: a) The frequency of each type of report to be produced should be specified. b) An additional consolidated report be prepared showing, within oach incremental band of 1000 liters/month consumption, tho number of consumers and the volume consumed. This information will bo oxtromoly helpful in tariff design. The consultants and the Board agreed with those changes. 4.75 The mission met with Tata Consultancy Services <TCS> who are assisting ·the Board in this assignment. The design and implementation of the system is based upon a two-stage approach: (i) Introduce a Manual System Manual procedures have been completed and documented in two volumes (using improvements to tho previously existing system>. This system is ready to be implemented; but implementation has not yot actually commenced (expected to commence October 1 >. TCS have requested HM~SSB to provide poroonnel for training. Th~co aro in procoss of baing identified.  - 28 - <i i > :f_b_Qn_.___J_nJ;:_r_Qgy_o;_~_!:_hEl._~_Q!1IP.\!_t:9Li~9c:i__ S.Y n t~m. The functional specifications have been completed ~ith a draft nystcm de!!ign document completed at the end of Augunt; n prototype to tc!:t tho system has been dovolopod and some feedback has boon received. 4.76 A documented implementation plan should be produced and sent to the Bank. However, the plan is to commence implementation of the computerized system in Dec-92. The critical deadline, accepted by the consultants and the Board, is to have a functioning computerized system in place by April 1,1993 (in order to start with agreed inventory balances resulting from the year-end stocktaking). 4.77 This is not a large or difficult system to implement. There are only about 800 types of items in the stores; there are only about 15 people direc1~ly affected at the 3 stores locations plus the central office purchasing and stores. The principal problem in implementation ~ill be user training; a user manual and documentation will be provided. 4.78 The consultant's here have developed a complex system which link~: (a) network planning <PERT or CPH> of project activitie~; (b) procurement activity monitoring and contract a~ards including Bank approvals, as and if required; (c) contract expenditures with the accounting system; (d) related disbursement applications with the accounting system; (~)the movement of materials in and out of stores (if materials are supplied to contractors) with the stores accounting system. 4.79 The design of the system and the development of the softwar~ has been substantially completed and it will be ready for trial operation soon. The missi<>n requests that the output formats, as presently designed, be carefully compared with that now used by HHWSSB in its progress reporting to the Bank. Both HMWSSB and the Bank have found this present format very satisfactory. Various Procurement Matters 4.80 Tender advertis~g. HHWSSB, at the request of the mission, furnished a written statement (in the form of a FAX to Bank headquarters dated 19-Sep-92) its present tender advertisement practices for both LCB and ICB procurement. These are considered satisfactory. 4. 81 Two-envelope Proce_g_l,l[~_f_9.1:_1J~~LET2<::_1.lf.E'.lrnE'.lnY.. Tho mission discus sod HMWSSB's FAX to the Bank of 24-Jun-92 after reference to Bank headquarters. This FAX seeks the Bank's permission to adopt a two-envelope procedure according to which the first envelope to be opened at a tender opening would  - 29 - contain the tendcron:; post-qunlification de>cumontntion and tho .second 11o~tld contain the tender proper. Only if tho contents of tho first envelope mot requirement~ wo~ld the second envelope bo opened. Tt1is proposal wns mndc by HHWSSB in an attempt to resolve certain problems beir1g exporionced rolntod to incomplete post-qualificntion documentation often baing received with tender:s. 4.83 Discussions during project preparation and during appraisal led to the inclusion, in the project, of consultant-assisted studies on HMWSSB's operation and maintenance practices with a view to developing manuals of ''good practice'' for use in the training of staff and their and their supervizor's reference. Subsequently, HMWSSB advised that they would like to at least initiate such studios with their own resources. 4.84 HMWSSB furnished to the mission a draft of their "Manual of O&M for Water Supply and Sewerage System" of some 64 pages and dated 19-Sep-92. While this document contains useful information and ideas, th~mission is of tho opinion that a document which is much more specifically related to tho articular features of HHWSSB's water supply and sewerage systems and much more specifically related to the duties and responsibilities of particular staff will be required for maximum effectiveness. Furthermore, to the extent that improved record keeping is required, then specific formats for such record~, and administrative procedures for the approval and filing of such records need to be established. 4.85 Presently working on this project, through their Indian principals, are .two UK water authorities - Thames and Severn-Trent. The mission has suggested that these organizations be consulted regarding their operation and. maintenance practices and the related forms and records, manuals and training programs for different levels of staff. Depending on the outcome of those consultations, a further consulting assignment for one or both of thoso organizations could bo considered. The mission also wishes to suggest that the experience of other large water and sewerage organizations in such matters be ascertained. )he Operational Action Plan <OAP> 4.86 It has been agreed that HHWSSB will prepare annually, soon after 31-Har each year a two-year operational action plan <OAP>. This has boon done and the action plan and tho etatu9 of o~ch action are roportod in HHUSSD's quarterly reports to the Bank. On tho whole, this is achieving the objectives of the action planning process; however, a mission review with HHWSSB of tho OAP in the report for the period ending 30-Jun-92 indicates th4t in tho caso of some action itom~. th~ atatus (or rnvl50d target dnt"l hnn not brrn indicated. Tho_~j~~jpn roques~~ thqroueh roviow_anrl~cnreful_ntatus roportjng l.n_tbe OAP to b~_U\.r_nj_~h~9_!:_U;b___ th_o__q~t[!Lt_o:r-_!.Y_._rcp()rt. _f9_r__tbo._ppriod_.cnding J_Q3~-n.  - JO -· Monitoring Jnciic<"~tor~ 4.87 The concept of monitoring indicator2 has been discussed by provio1u:; missions but, oo far, propooalo ~rom HHUSSB hav~ not h00n r0ceJvcd. Accordingly, thia miaaion has again discussed this matter ahd elabo~ated on the concept. Basically, the idea is to record readily measurable and quantifiable "indicators" which are indicative of HHUSSB's progress and/or institutional performance in relation to its key objective2. This the process of developing such indicators starts with the definition of such key objectives (in terms of project progress, financial performance, level and quality of service to consumers, personnel management and training, and so forth) and then identify conveniently measurable "indicators" of progress towards such objectives. 4.88 HHUSSB has agreed to incl1,1de a draf..L.Q.UJJ£h~.;l-~_!;_gf___:~m_gnitcu:J..M indiclltors" for incl1,1sion in the guarterl_y report t<?_____!:_h_~_fl_M!.l< for__the period ending 30-Sep-92. The mission has suggested that all of these key indicators should fit on a single page and comprise from say 10 to 30 elements. Quarterly Reporting to the _Ba!J.k 4.89 HHUSSB has furnished promptly to the Bank its quarterly reports as agreed. The format and content have been discussed and agreed from time to time. On the whole, the procedure is working well and the reports and the preparation process is acknowledged to be useful to HHUSSB. However, this mission has noted that: (a) some of tho annex tDbles have boon roducod to tho point that lo.~ibility is threatened; (b) e~ome changea have boon mado to tho agrcod format for rl"'porting on tho RRP which do not appear to be justified; {c) the report would be more conveniently "readablo" if all tables arc viewed ~ither from tho bottom or from tho right; nnd (d) "monitoring indicators" should be added (paras 4.07-4.00). 4.90 HHWSSB has furnished to the miasion a copy of tho minutes of the Eighth Meeting of the Dam Review Panel <DRP> held in Hydorabad 2-4 Scp-92. Section II of these minutes gives in summary format a list of 33 recommended actions which is cross-referenced to the remainder of the minutes. Action ha~ boon and is being taken on many of these recommendations by tho AP Irrigation Department. However, this mission feels it would be unoful to now develop a dated action plan with respect to each of these 33 recommendations. ~-9.8E.._h;,t.!?. agreed that this will be done and a copy fur~_ishQd_1~__tb§_~~n~. A further copy should, of course, be furnished to the DRP Chairman.  - 31 - V_ .. fINANCIAL t·JtillAGHlEtlT t'\ND ACCOl.JNTl NG 5.01 ;>tatus of A~s:ljJ;_~g_A~~-Q_u.at.~_, The mission recorded its concern ovor tho lateneas in the finnlisntion of tho audited accounts for 31-Mar-91, ~hich woro due in the Bank by 31-Dec-91 (per FA 4.01 ), and for which tho Audit Certifi6ate was not issued until 11-Hay-92. 5.02 For the year ending 31-Mar-92, the Director of Finance indicated that it is expected that the accounts will be finalised and provided to the State ,Accountant General for audit by 15-0ct-92 so as to provide audited accounts to the Bank by 31-Dec-92. He indicated that the audit of expenditures from tho IDA Credit should be completed on a timely basis, ~ith information having been provided to the Accountant General in Jul-92. 5.03 Issues arising from Review o_f__ill_L_ll_udit_~c!__8<:;.Gou_nj:;_~~-- The 1991 audit report indicates that the assets are understated as "identification and ascertainment of extent and value of some of those asseta is still in progress", which is stated as note 2 Cbl to tho accounts. Tho assets concerned include the Osman Sadar reservoir, the Hamayae Sadar reservoir and distribution pipeline in the older part of the city. Although tho rooorvoirD represent two out of three existing sources of water, they arc ~t lc3st 40 years old and would be subst;Jntitdly depreciated. Thus their omic:sion do"'::: not materially affect tho fianancial results. 5.04 There is also a note to the 1991 Account::; which reflects an audit qualification to the 1990 Accounts concerning the liability for pcnoion provision with respect to past service of employees taken over upon formation of the Board in 1989. It was apparently not possible to quantify this liability until the period for employees to commit themselves to the Board had elapsed. This has now occurred, and it is necessary that this matter now be resolved between the Board and the Government, failing which it would be necessary for the Board to make provision for the funding of this liability. This issue was raised by the mission with the Government. 5.05 In its review of the Accounts, the mission observed that tho provision for Depreciation was unrealistically low, amounting to less than 1.01 of Gross Fixed Assets in service. ~hile the understatement of depreciation for 1990/91 is in the order of Rs.5 million, the understatement will become very significant with the coming into service of Hanjira III and Hanjira IV. Two factors have contributed to the understatement of depreciation expense: (a) tho computation method prescribed by tho HMWSSB Act, Section 14; in particular, this results in an average 3.0t depreciation rate being reduced to only about 0.8t in tho early yc~r5; (b) the use of an inappropriate 50-yonr lifo for such agocto as pumping otation5 and powor generation oquipmont. The Board has agreod to initiate a change in Section 14 of tho Act, oo as to allow for the use of the strnizht-lino or declining-balance mothodz of  - 32 - Tho Board has agreed to initiat~ a chanae in Soction 14 of tho Act, ~o a~ to allow for the uso of tho straight-lino or doclining-b.:>l;:.nco rnothodc of depreciation. The Board hns alr,o agrood to a technic;~! revir:~-J of tho proj~ct~d lives of its major asset classes, as a basis for tho adoption of more realistic lives for depreciation ourposos. 5.06 Tlw miauion also ob&orvod that .Sun.Jry DF.>bt<nc ;Jt: 2')7 days' billings <.~I; year~nd 1992'was virtually unchanged.from the 259 days outstanding at the end of March,1991. This appears to have twd causes: r <.o) Covornmont of Andhr<~ Pr-.;,~dor;h is;; ill d,>f.;,~ult C·ll itt: r:ovr.Hl.;lnt <Af' 2.10J pay down the outstanding arn1ars of tho ~~~wicip;)l ity of Hyderabad at thr) rate of Rc.lO million per ye3r prior to Jun9 30 P.ach ye;)r. Out of Rs. 30 million due by .Junl') 30,1992, only Fs.l6.7 million h::ld boon r·;:~id. (b) all revenue billings, regardless of collectibility ~re dobited to Debtors. No provision is made for bad debts. Thus, tho age of receivables will continuously increase. The mission requested tho Board to prepare an ae~d listing of its major receivablos. It will be necessary under the accrual accounting syctnm for tho Board to adopt a clear policy with respect to the recovery of Debtors, and with respect to the provision for bad debts or doubtful accounts. 5.07 As an initial stop to~-J;:~rds m;:~king tho fin.-:>nr::i<d :::t.-:>tnrnontr; moro informative to the Board, as wall as to other interested re~dors, the previous mission had requosted tho Board to include a Statement of Sourcos and Uses of funds. This could be prepared by the Board as a suFplemont to tho audited Statement of Revenue and Expense and Balanco Shoot. Tho Board prosontod a -~roposod Statamont of Sources and Uses, and the Board ogrood with minor uusgostod changos to thl) f'I'O!;t:mtation of C.;)::;h rrr;po:;od by tho mir:sion. In addition, tho mission roquestod that a supplementary comparative statomont of rEiventAe and exp""'nso rol3ting key itoms of costs as a porcEin'tage of reveniAes, as WEill as a comp3rativr;. .ahn1;al summ~ry of k<?y indic3tors ::lnd statictics (which would eventually ~&como~ rollins 10-yo~r history)~~ includod on a non-auditod baci~. ThQR~ Ghould be included with tho audited accounts for March,l992. ' 5. 08 l!.l~~~.~;> ___ ~.LiJU,.n.ILt.L'?rn_f:rg Ul!lin~r.Y__ E'.?I?~)! t.LfQL_l?} l!J. ??? L Tho f o I 1 ow 1 ng comparative ~ch0dulQ of Rovon~o and Expenditure includus tl1o Preliminary results for the year to March 31,1992 <subject to adjustment and audit>.  - 33 - iear~ end1ng M)rch 31 !Jna,Jdl ':ed fHdi ted tlurlited 1932 <12 aJ~~~sl !931 (!2 ~anths) 199 (5 111onthsl 1 ) Operating Revenue Total !~;0,0 ~0,728 100.0 Expense (Net of Capitalised Expense) Operating Expenses Power lJi:J'2S 33.3 e!. 4 ~ s ']'; '9 2J,S38 12.G Chemicals 17, S~·J r. 1 3,E:7 1 '7 I ,B3S 2'1 Repairs and Maintenance 35,75'3 10.8 ::s' 130 IE.. 4 14,033 15.5 --------- --------- --------- -~--~ ··---- -----··--- ----·--·--- 18] ,1r;~ SS.i 12J,S22 53.0 45,525 50.2 Staff Cost Uages 1 :·s, ·;~s •S.8 1 J~,S'\3 43.6 Provident Fund and ~clfarc 4 I~ 27 1. 'J 1,Sll u !~ 1 123' 938 ~9.3 .1. <~ ~ ~,., I .. '! ~L 41, liS Administration Expense5 2i, Ti3 7,5 18,"113 8.0 12,18S lJ .4 :JJ8' !81 I02.2 i'J, \S3 10~),(1 Depreciatiq,n 4,1!4 _______ ...; __ I .2 3, g~') !.7 1'szo 1.7 .. ~------·· ---------- Total Operating Expen5e5 342,29S J•lJ' 4 2S7, 413 11 r) ,4 IOO,:J77 110.7 Operating Income (II, 335) (].~) m,m> (1(1.~) (9,f.lt9) ( 1(l' 7) Intere5t Income sss 0.2 Other Income H ,62~ 4.4 17 ..s~ 2 [ 7.o I ,233 1.4 Finance Charges 21,060 6.4 72 0.0 Income Closs) (!7,83!) (5.4) (5, !77) (2.5) (8,410) (9.3) Grants Rece1ved fro1 Governaent ~.928 2.1 5,400 6.0 Excess of Income over Expenditure (17 ,831) (5.4) (1,249) (0.5) (3,010) (3 .3) --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- --------- Ratio of Revenue to Tot~! Operating bpen5es 0.951 0.976 0.916 5.09 The results for 1992 indicate th~t HMUSSB was not in compliance with its financial covenant lPA 4.02>, insofar as its ratio of Ravanue to Total Operating Expenses was 0.951. This m.;~rkod a d'ftorior'Jtic•n from th<:> prPvict)::; year's 0.976, notwithstanding a significant tariff increase effected on ·1-Aug-91. Civen the contint~inB general inflation of costs, and of power and petroleum products in particular, it is apparent that a further tariff increase is immediately required, in the order of approxima~ely 15~ .. Furthermore, tho Board had agreed with the Bank that tariff adjustments wotJld be considered on an annual basis, having regard to medium-term finalncial projections. Such an in~rease ts now overdue . .~ 5.10 The comparative Revenue and Expenditure statemont also indicates tho beginning of a significant change in tho Board's cost structure, relating to tho coming into service of Manjira Phase III. This appears to be tho cause of a significant increase in the ratio of Po\.ler Cost to 0pl"'r:ltine Rovonuo, which wac 39.:37. in 1992 voroun 34.91. in 1991. Thr:> mis!:don If:•quostr:>d, <Jnd tho £3o<Jrd agreed, to conduct an analysis of the costs of power, chemicals and salaries resulting from the operation of Hanjira III. In particular, it is necessary to clearly identify how much of the power cost increase resulted from an increase in power tariffs, and how much is attributable to changing power consumption, This is likely to have a significant impact on tha assumptions for the financial model, and hence for future tariffs. Status of Accounts and Audits- GOAP CRRP and DRP- Part Bl 5.11 The audited accounts for the years ending 31-Mar-90 and 31-Har-91 were certified on 24-Jun-92. The mission expressed its concern at the acco1.mt:lng dG>l<lys which wer€' th~;~ c;::~usf? of dl')f;::~tdt <Jg<>inst the provision of AP3.0l<b)(ii) which reqtAires audited ;:~ccounts to be .:?t the Bank by tho following 31-Dec. 5.13 Yith respect to the accounts for the year ending 31-Har-92, the engineering component has been completed, but the books have not been posted due to a lack of skilled staff. The mission ~pproved a request to engage outside accounting staff at an estimated cost of Rs.S,OOO. The mission requested that an appointment letter specifying fee and responsibilities be issued to such an accountant. The accounts must be ready for audit by 15-0ct. Medium Term Financial Projections -Tariff Adjustments 5.14 The Consultants <Aff) responsible for Revenue Billing and Financial Systems are responsible to d&,velop a computerised Medium Term Financial PlanninB Model designed to a~sist in the development of annual tariff revisions or r~structuring. The previ,ous mission had anticipated that th~ Fin~nci;,l Model would be available in July for us9 in d~voloping a revisod tariff for introd\Jction in' Au.gu~;t. 5.15 The mission wen;) providG>d with hard copy from a prelimin4ry run of th€1 Hodel. While the Model appears to bQ UJ;able, its ~omplicatod dosign involved the interaction of numerous separate files, rather tl1an a simplo two- dim~?nsic>nal spread sh.;G>t; tho mission made a numbl:~r of S1Aggostion:; for its  - 35 - improvement in terms of the layout of schedules, functioning of the Hodel and output from the Hodel. 5.16 An prour>ntod,.!) '(umbor of r:h.ongou to illpllt rL•ta oliO (l<oCOG!hllY ~_ ..._,(r:.r•-· ''!\" can have confidence in the resulting modium term projection. Tho dala for Revenue ~nd Expenditure, Balance Shoot and, to the oxtont available, Production and Sales for 1991/92 need to be verified. Tho implications of Hanjira III for staffing and power costs in particular need to be analysed and incorporatod into the Hodel's assumptions. The level and anticipated futuro increases in electricity power tariffs should be very carefully reviewed. Also, insofar as thoro will be a major impact on costs resulting from Hanjira IV, its impact on costs should be identified. 5.17 Nevertheless, in addition to the immediate tariff increase indicatod in paragraph 5.09 above, tho Hodel indicat&.H> that ( svbjn.ct to tho commr:mts in para_graph 5.14) it will be broadly necessary for ann1,.;d tariff increasP.s to keep pace with general inflation with a larger tariff increase required in thP. ye,ar of Hanjira IV commissionin.s.  - )(; - ANNEX_ 1__ _ f'nw·' 1 (, f ;> INDIA..;_!jYDERAB_8_D \.lATER SUPPLY AND SANITATIJ.2!:LE.EQ1ECT Cr__.f_J_i~:::J.N SUMMARY Of ACT! ONS AGREillLY_il.t:ll_Rf:COtit1JU!ill::JLJfL.IliLP.]EV l.Q!)Ltll.~~JQN {Supervision Mission No 5 : Hay 20- Hay 25, 1992) Bction Recoatended or Agr~ Iteas carried forwprd frO! the ereviOU5 Jan-92 •i~~ion GOAP and HKWSSB: take all 1easures to ensure the tiaely provi5ion of QQ_~. All previously due accounls and account~ and audit report~ to the Bank (p~ra 1.06) [carried forv~rd 1111di ts r~ports thereon have now her.n frot previous alde-ae~aireJ. received by the Bank. 2 RRP: furnish a re5ponse to the Bank'5 letter of 5-0ec-91 and the action E~~H(. Acopy of a letter dated ltet~ in Annex 2 to this aide-aeaoire (para~ ~.IB To 4.25 and Section 21-Aug-9'1 fr~ the 11ed"k Oislrlct II of Annex 2 hereto). Collector addres5ed to 11r. Panfil <~Bank) wa5 furnished to the 11isslon. It is only a partial respon5e to the B,1nk's 5-Dec-91 lr.tter. COAP's 19- M~y-97 fi\X to Bonk 5loled u~.,t Ulis would be furni~hed ~erarate!y. 3 Con!Ultant contracts: furnlsh to the Bank tvo conforted copies of the .to~tract »ith.~. F. F!rgL~on ~»ith !a!~ ~~!~y !e~;ic!~ (~!r~ ~.29); i!l !~t:.:~e !:rllard !!.:ch .c~ie!! .to .tht .b!~ .p!"~tl'l aft~:- the eign!ng cf t~ contract . .ton~ulb!~t r~~rt~: furn!:h om! .c~,· of ~11 t.!..w;.~ !e~rt~ t~ ~~ be~± t'~l!!E . .with :m inv! b1tion to ceMent pr~tl~· after their re::~!p~ (para ~ .?9). .P~!'.e !['.d·.othe~. c~r.ent cf !Jb•in~ pr~·tid!d ,ht/ ~~~~!::!.~r!~.: !c be cf ~. (~cntr~l P~~C!~Jres !n p!!Ce r!aht des!:;n- ar.d ~.JatH1 [?ar~ 4.06(c}J ~Jt d9t~i!5 ~r ~~n r~i~i~!'e~t~ rntu~:~ri._.orl fuf!'f. .- rf,,,.{n .. hLs --·-·--· -- . -· •.... --· •.. g ····- :t!~!dcn). ~~- (~~!!ity c~~~~c! rrccedc~e! a~ re~~~d! e~~!h!!~hed). Jl ~£l?. t~ allDCate F!!:fi>ll:>ibilitie5 end prOYiOe S'Jideline~ and foraats b fi!l!t ~hff .for !L~rvi~i!)ll aooq~..-alH'I t!)lltrol 1wa UIG(g)J .12 fl!U perwnl!!ll to be tralnerl and po5itioM filled [UIG<td)J _[)!11!. Personnel for field ~an~ge.t!:nt Ifni t (Fill)) are llf'f'{linted. Training initiated and &ubstantially co~pleterl. rrDP~~al~ prepared.  -- 37 - MJHE_X_L ____ _ Png<:> 2 cf 2 J11Q lA_;_ HYP.ERA~h!LWt\Tff. __ SUPPJ.. Y ANP SAtllTA"I.' I C1N _PROJECT_ Cr 2 ll C·-·Jll $UHMARY OF AC-TIONS AGREED \.IITH/RE..CQ.t1.~ENDj:D B\' THL.ERI:.YlQ.lJ_$_ti1.S.SJ..QtLJs..qn_t:g J <Supervision Mission No 5: Hay 20- Hay 25, 19921 &ction RetQa~ended or frgreeg 13- Honitoring fcra5 to be sorlifierl [~.Of{j)) DO':ff:. r!Jr!t5 :eN! if i ed ~r:'j ~ CCl"J' ~ent b ~(!~. Rs'>'i~erl dr~ft r:ontr!tb f~ hct.oeehc!rl wr·~tt, enh.-eti~ ~er•<ice~ .e!'!d FFOS!"~ iJ?!~~t!ticn t~ ~ f~r~i~~~ t~ 9ank [p~r~ ~.97~!-~~J 15 H!'lYS~\o ~v.Jrk cd ltf'!!ten\atlm~ F'b~ f~ f!~r.d!!l acccc~H:lg ~,d M!JU'~· 1\lthc-.:t t~tt !;,,5 !:m rewJm:e b!!!l!'!S !nrl c::!led!c~ ~~te:~e [5.~} S!'te~ t~ the h~f'.e!-'!!l~! .. h.m tr~c~~~~:-., H"!t!::e h~·.'e ~t ~~en rlccu~~t~d in .~ !:J::.~e~"~.~.k: ;;-!~~; r~.:ch p!e~ni~s i~ r.::e;~~~J·, if! t~e r.ri~!~~ cf t~:~ '!l~~!~~. l& H9T pm.;£, !-k-!le·.~r 1 efte~ a fl!!! ~i~w~d!m of the c~ept H1.YS£!! h!!5 asree~ io·f~rn!~h craft ~~~cri~ i!!rlh:e~!)r~ f~r ~=-~ ~e~;!ev before 3Hd-9-7. l1 Re\·i~erl TreillillS P!e~ to be frepi!!"erl by 3:0--.'t!~-92 eoo fcr~de~ b the PQK~. Re·~i~e~ Tr~h!ns Plan furnl;f,~r! e<Hlk U:>.OO<a)} b ~a~ eerl:t }~J-S2. 9iebtcr~~~;,t f~; tr cinh:s e:o£t'fnrli h .tres unrler estive c~~idera!ion by the ~=~~. lB The 21:or.d Training Ph!! 00:~-.ent to be rrey-!!red by 3l-!)t!c-S2 fU'3\b)J !S. HI'!YSsS to rectify D!ti~iv!lS in ~t regi~ter [7 .(\£) ~or DCHL (lction need-ed to re5por.d to audit cottent altho~~h effect on account5 no judged 5L~stantial. 01dssion:; include fli1a;•atsag~r, Osaansagar 1 Old-City distribution i!nd aisc. furnl5hing5. -~SSB to prepare 1ediua tera fln3nci~l projections, using •cdel developed for this purpoee, and consider tariff r~Ji5i005 [fara 7.12) NOTE <1 ): The numbers in parentheses refer to pnrngraphz in the nide-mcmoire cf the 20-25 May-92 supervision misnion. NOTE (2): Summary of Action Ite..m.R: ~ DON~ PARLPON_~ t!QL~QHE NQJ_'f.l:I_.P-.~1:: 20 lS l 5 1 cdcouzens c:\wp50\hy\hy0992rni.al  - JL\ - J'. tIt ll: Y. '1 p!,3C' ! C'f '· TO BE COMPLETED  - }9 - !ltlPO; 2 PBgr-> 1 c·f '• CONSULTANTS' REW~S -___S~Hr:DtJLES AND EXPECTED T I HETABLES ASSOCIATED INDUSTRIAL CONSUI,..TANTS TO BE COMPLETED  - 40 - A.tltlEX .. 2 Page 3 of 4 CONSULTANTS' REPORTS - SCHEDULES AND EXPECTED TIMETABLES A. F. FERGUSON AND CQtlEANX TO BE COMPLETED  - 4] - f\!INEY._ 1 Fl)gc 4 of '• ~OH$V:\JhtU:$__'__FU~J~QRI~.:-._SCHE_Q_\)LES__ AN.O EXPECTED TIMET ABLES TO BE COMPLETED  - 42 - /'JlNEX_ 3 Pnge 1 c-f 4 INDIA : HYDERABAD WATER SUPPLY AND SMllTAT!Cln ppnJf\T Cr ) Jl ~-·ltl AlDE MEMOIRE <Supervinion l1iesion No 6 : 12-25 Scptemb!!'r; 1t;l<l2) l. At the time of the last mission <May 20-25, 1992 ), tho finol draft of the LCS Implementation Action Plan <Preparation Report) had been produced by HMWSSB and the LCS program was ready to be launched. Since then, HH\.JSSB has madt~ substantial progress in gearing itself up for implementation. The following are some of the important actions taken by HH\JSSB since June 1992: i) two workshops were organized, one on 21-Jun-92 and the other on 11-Jul-92, for the benefit of Fl1U personnel and tlGOs on the LCS technology and implementation iFsues; ii) a training program on household surveys wac organized on 2S and 26-Jun-92 for Fl1U staff and NGOe; iii) a market survey on the availability of pans and other comronents was completed; iv) registers and recc.•rdz to be rnaint.:~incd by tlGO::; woro dc::;igncd; v) registers for quality control of RCC rings and junction chambers have been prescribed; vi) guidelines for detailed household surveys including quality checks by FMU were prepared; vii) guidelines and formats to field staff for Bupervision and quality control were designed; viii) Fl1U ha~ been fully &taffed with the addition of two AEEIAEn. Training provided to all Fl1U personnel ~xccpt one_reccntly appointed AEE. ~ork inspectors are propo~cd to be added to FHU based on implem~ntation needs; ix) monitoring formats modified to better meet requirementa; I x) revised contracts for household surveys, evaluation services and programme implementation drafted by HM~SSB and approved by the Bank;  ,, [ltliJEY;_ 3_ Page- 2 of 4 xi) casting of RCC rings by NGOa has started; nnd xii) monitoring and review meetings have commenced. 2. Simultaneously, HM\.JSSB haa. completed, with the help of consultantn., the detailed survey of 596 households in Hafee2 Baba Nagar <Phase-1, \.lard 18, Block 12). \.Jerk orders have been given to 3 NGOs to construct a total of 328 latrines in those households which have given their consent to participate in 1;he project.. :~. Casting of RCC rings has commenced and 320 have been produced so far by the NGOs. The mission was informed that the NGOs are ready to start construction, beginning with the construction of the sample latrines, as soon as the problem (which has now surfaced} of the availability of ceramic pans of 1;:.he prescribed slope is resolved. Availability of Pans ·~. The beneficiary households have to procure and provide the pans, among 1:>t-her items, as their share of the cost of the latdne. The pans to be provided by them have to conform to prescribed designs of pour flush latrines, :if they are to provide. satisfactory service. An important design requirement prescribed by the UNDP/\.Jorld Bank/TAG Manual on Pour Flush Latrines is that the pan should have a slope of 25 - 30 degrees which is steeper than the slope in the conventional pans. The steeper slope is to facilitate excreta to be flushed with low volumes of water <2 - 3 liters). The pour flush latrine is designed to conserve water and is appropriate for water ecarce areas. Also, low water use will not strain the leaching capacity of the soil around the pits. The steeper slope prescribed for the pan is therefore crucial for the efficient long term functioning of the technology, besides water conservation. 5. The May 1992 mission had suggested (para 4.06 (c) of that A-MJ that HMIJSSB will do a market survey and assist with the availability of the correct pans. HMIJSSB reported in its fax of 29-Aug-92 that the market survey had been done and that a ceramic pan of 28 - 30 degrees slope to horizontal manufactured by two firms had been selected. However, during the current mission, HMWSSB clarified that the firms had since discontinued the production of these pans due to lack of market demand. The firms are inclined to recommence production only if HMIJSSB agrees to place special orders with them for a minimum of 6,000 nos. Since the pans are to be procured by the beneficiaries themselves, HMIJSSB is unable to procure the pans directly from the manufacturers. 6. The question of using fiberglass pans, which are available in the market \·lith the prescribed slope, was discussed with Hl1\.lSSB. The mission was informed 1~hat the people were not willing to use fiberglass pans and preferred ceramic pans which they are used to and which they consider to be longer-lasting.  AlltiEY. 3 7. The minsion was informed thnt ll stalcmatf' situntion hnd thur: nrir.cn: people whose houses had already been surveyed were prossing for construction to start without delay, whereas the NGOs were unable to start the construction because of the non-availability of ceramic pans of the prescribed slope. 8. The minsion was further informed that ceramic ponD of 20 degrees slope we.re available in the market. These pans had also been used in other projects involving conntruction of pour flush latrines and the experience was that excreta in tho::;o pans could be flushed with lo\.J volurnec of \.Jater (about 3 liters), probably becaune of the smo,other and polished ceramic surface. mws:::.n added that, according to studies made by them earlier, the leaching capacity of the soil in the projebt areas \.J88 good and could absorb higher volum~s of water < > 2,000 liters/day). 9. To resolve the stalemate and commence construction quickly, HtWSSB hnl! agreed that tho 3 NGOs who have b€-on given rwork order r '.J i 11 initially construct 75 latrines C 25 per NGO ) using ceramic pans rwith 20 degrees ulope to be procured by the beneficiaries. HMlJS.SB would closely monitor the performance of the pan&, particularly the volume of ~-Jat~r needed for flushing. If the performance is satisfactory, construction would continue using these pans. It was agreed that the NGOs \.Jould complete the construction of these 75 lat:.rines by 15-0ct-92 and that HMIJS.SB would complete the performanc~ monitoring exercise by 01-Nov-92. The monitoring ret"ultc and the further action proposed would be conveyed to the Bank befor~ 15-Nov-92. 10. HMWSSB proponcG a gnp of about 2" between cnch RCC ring to fncilitotc leaching of liquids from the pits to the surrounding ooil. The miosion believes that there is a possibility of the surrounding soil entering the pits through such a gap, and recommends a smaller gap. Tho misaion was further assured that adequate supports rwould be provided bet~-Jecn the rings to ensure that the gaps arc retained and that the rings do not collapne over each other. St:one ship~ were Buggested. In any event, the mission img&ests thn.t at leas.t eight such supports be provided between each set of rings. 11. The mission was pleased to observe that the trwo rema1n1ng positions of AEEIAEs in FMU have now ooen filled. Three work inspectortl' are nlso propo&ed to be appointed based on implementation requirements. The mission rwas also informed that all existing personnel of FMU, except one recently positioned AEE, have been provided training in LCS. Training will soon be organized for this staff member, as also for tho work inspector~ on nppointment. 12. FMU is now staffed by one part-time Executive Engineer, one full-time Deputy Executive Engineer and four full-time AEE/AEn, bcnidez the LCS Adviser (part-time) and the LCS Assistant Adviser <full-time). One AEE/AE in exclunively responsible for quality control of componPntu like RCC ringn. The  i".lltlE):_3 Page 4 of I, question of allocating adequate space and budget for efficient functioning of FMU wan discussed with HM~SSB. The mionion wan aenured thGt opace would be provided before 31-0ct-92. Budget has already been allocated. 13. FMU has already commenced periodical reviews of progrecs and problems. The Superintending Engineer had also convened a meeting to take stock of progress and issues. Regular meetings are scheduled once construction starts. 14. Monitoring formats and procedures are in place. The format for reporting of progress to the Bank each quarter was discussed with HM~SSB. The format nlready proposed provides for physical and financial progress in absolute and percentage terms. The mission suggested that the percentage project time E~lapsed may also be indicated in a new column, to enable easy COmparison between physical, financial and time flow indicators. 15. The documents for inviting proposals concurrent evaluation services are ready and the institutions to be invited have also been shortlisted. HH~SSB 1-1ill proc17ed to invite proposals before 15-oct-92. It was clarified to the mission that the evaluation indicators, formats and methodology will be :e;uggested by the institutions and finalized by HH~SSB in consultation with the Bank. 16. The Adviser <LCS) was of the view that, from the longer-term angle, it would be worthwhile identifying a training institution to provide training services on a regular basis to HM\..lSSE personnel as well as NGOs, masons etc., involved in LCS implementation. Refresher courses as needed could also be provided by this institution. In fact, it is envisaged that this institution in due course could meet the training needs of all institutions in the State implementing low cost sanitation. The proposal was discussed further with HM~SSB which clarified that the longer-term training needs of LCS were already included in the overall training plan of HM\JSSB. It was also noted that, so far as the immediate training needs in LCS are concerned, they have already been provided. Study Tour 17. HM~SSB felt that it would be desirable to expose FMU personnel and NGOs involved in LCS implementation to experiences (both good and not so good} of LCS programs in other States of India. The mission supports the proposal. It was agreed in principle that study tours may be underfaken to LCS programs in the States of Gujarat, Bihar and Tamil Nadu. The details will be worked cut by HHWSSB and furnished to the Bank.  - It& - AtlllEX. I, ('o.~r 1 <·f 11, INDIA: HYDERABAD \.JATER SUPPLY AtlD SAtiiTf1TJClil !'P(lHCT: CF 711r, ltl RESU_T_L_EtlEJ1L.8NO_REHAJ}U.JTAIJ_0tL£R(l~Rf'\!1_<RB~J PROJ ECLC0MPQNEHL ~ ~~-E_~~ VI~LQtl__t1_L~;:;I.QtLtl9__6_,_l_f_::f_~_S.~fJEH ~ J::_R -~.2.24 lt\1?1~----0f___ GONlENTS I. I NTRODUCT 1ON AND OVERV 1E!,.l -Resettlement and Rehabilitation Program -Revised RRP, November 1990 -Organization & Staffing for Management of RRP -Need to Update RRP -Implementation Status - Summary II. RESETTLEMENT INFRASTRUCTURE -Choice of relocation sites -Layout & Physical Planning -House Plotg -Contracting -Access Roads -Internal Roads -Drinking !,.later Supply -Protected !,.later Supply -Irrigation Borcwells -Street L:i ghtl ng -Public Buildings -SC/ST Housing Scheme -Social Integration -Shifting and Transit Sheds -Maintenance and Repairs III. ECONOMIC REHABILITATION -Objectives -Employment Training -Self Employment, Schome3 -Irrigation Borewells IV. ORGANISATION AND STAFFING -Co-ordination -Staffing -Vehicles -Happing -Audit and Preparation of Acc'ounts ,\ V. MONITORING AND1 EVALUATION -Role of CESS -Internal Monitoring & Evaluation VI. SUMMARY OF RECOMMENDATIONS  ANNEX_ 4_ Page 2 of ]t. f\j:_~F:lJJ-&tlJ~NT_AtllLBEHAB JLI_lATJPtl_ eRQGRJ\11 < RRP > f'RO.JF:CT_ C0!1P_ONENT 5 1.01 The objective of this Annexure to the Aide Memoire is to review the progress in the implementation of the Resettlement and Rehabilitation Plan CRRP) and to identify pending 3nd unrcoolvcd !neue~, all witl1 a view to bringing the RRP to a timely and successful completion, having regard to the agreed RRP objectives. The mission examined (a) the organization, management and staffing requirements to ensure effective implementation; <b) the pace of implementation and prospective timing of completion; (c) findings and recommendations of the Centre for Economic and Social Studies <CESS>; and (d) the accounting, audit and financial management aspects of the RRP. 1.02 The Mission members were of Mr.Chris Couz~ns, Senior Sanitary Engineer and Mission Leader, Mr.Harry S.Horrin - Bank Consultant and Financial Analyst, and Mr.Vinod Babbar- Bank Consultant. Mr.Babbar visited 11 new resettlement sites and 2 submerging villages, and he was accompanied by R&R officials and a representative of CESS. The mission takes this opportunity to thank the District Collector Hr.D.R.Garg and his staff of Medak District, the Director and staff of CESS - the Monitoring and Evaluation Agency <M&E> and the Hyderabad Metropolitan Yater Supply and Sewerage Board CHHYSSB> for their o~pport and co-operation. 1. 03 F_~~!\',t_tl~lllQIJ.!!_JH)Q __ Rehabil i t;a_t ion Program ( RRP); Tho R&R comronont WLH> appraised on the basil.' of th!' Gove'rnmpnt of Andhrll Prndet~h <GOAP) report " RRP for Project- Affected Personz under the Singoor Project'', dated Harch 1989. The results of this appraisal and the agreed RRP are in Annex 7 to the January, 1990 Bank Staff Appraisal Report <SARl for tho overall project. The contents of this Annex are also referred to in and appended to the Agreed Minutes of Negotiations. Thiu original RRP planned for completion of all the R&R activities in a 3 year period ending March 31, 1992. The RRP had four main elements < l l Land Acquisition <2) Infrastructure (3) Economic Rehabilitation and (4) Independent Monitoring and Evaluation for which CESS was selected (para 1.02). 1.04 The RRP had four agreed objectives (para 10, Annex 7, SARl: "The objectives of the RRP are that project Affected Families <PAFs>, after a rE~asonable transition period, shall: ( i) improve or at least. regain, the standard of 1 i ving which they had prior to displ~cement, through the restoration of their economic productivity: (ii) be relocated in village units, village sections or families in accordance with their preference; (iii) be fully integrated into the community to which they are resettled; and (iv) be provided with appropriate compensation and adequate social community services and facilities."  - 4(1. - AtlJI~;{_ L ______ _ Page 3 of 14- 1.05 Tho concept bohind tho agreed independent Monitoring & Evaluntion Ag0ncy was that depending upon the findings and recommendations of such an agency, GOAP would promptly revise, as necessary, the Resettlement and Rehabilitation Program on the basis of the M & E reports, in consultation with the Bank {Section 2.07 {d) of the agreement between GOAP and the Bank). Thus, there is a clear case to revise the RRP in light of the M&E findings and recommendations and the agreed RRP objectives <para 1.03). 1.06 The affected villages are divided into two categories Ia) fully submerged villages and {b) partially submerged villages. Fully submerged villages refers to those affected villages where the village site (residential area) is going under submergence. 'Partially Submerged Villages' refers to those villages where only the agricultural land is being submerged and the village site {residential area) is not affected. 1.07 I~evised RRP. November 1990: Subsequently, on the basic; of more detailed physical, engineering and social data which had accrued during implemEmtation, the RRP waa revised in November 1990. Inter alia, the number of affected families <PAfs) changed as follows: No.of PAFs No.of PAFs Original RRP Nov-90 Revj_pes:LRB.E Fully submerged villages 4.120 61B6 Partially submerged villages 2000 3673 TOTAL: 6120 92-59 This document did not update the implementation schedule for the infrastructure works {i.e. completion date remained 31 March, 1992) and it proposed that the economic rehabilitation work would be completed by December 1993. It also left the total estimated co•t unchanged at Rs.16.9B millions. 1.08 The October 1991 Supervision Mission, ~n its consolidated findings, ·' to GOAP by the Bank'~ l~tter dated 5 December, 1991, which were conveyed prepared revised time schedu~e formats for the completion of various activities. These have now been incorporated in the June 1992 Quarterly Progress Report. HMWSSB has now rectified some errors in filling up these formatf~ <Attachment Nos 1 to 3, Bank's letter dated 5 December 1991) and agreed to prepare the Quarterly Progress Reports in tho prescribed formatz. The October 1991 Supervision Mission also made a number of changes in the content, schedules and costs of the RRP. The GOAP response to the Bank's letter dated 5 December 1991, is given in the District Collector's letter dated 21 August 1992. This response is incomplete in a number of aspects and it is recommended that GOAP furnish a more detailed recponee to the Bank. 1.09 Organization C. Staffing for Management of RRP: The RRP is directly supervised by the District Collector <Hedak District), who reports to the Principal Secretary to GOAP, Hunicipal Adminintration and Urban Development  - 49 - ANNEX 4 Page 1, of )/, Department for all activities concerning R&R. The Diztrict Collector is as5isted by one Rehabilitation Officer and One ExecutiVe Engineer. The Rehabilitation Officer is responsible for Economic Rehabilitation, Employmc11t Training, Street-lighting, forming bore-well irrigation blocks, liaison with other district officers etc. The Managing Director, BH\JSSB and hin stllff arc not directly involved in R&R activities but are able to give valuable advice and assistance to R&R officials, especially in Civil Engineering matters. Since the last Supervision Mission <Hay 1992), the former Managing Director has proceeded on study leave and HH\JSSB's affairs are now looked after by an acting Managing Director. Since the January 1992 Supervision Mission, the District Collector, Rehabilitation Officer and Executive Engineer have all changed. This wholesale change of key personnel has compounded the difficulty of effective management of the RRP and is clearly inconsistent with the Bank's advice, as given in various aide memoires and letters, from time to time since inception. This is a matter of concern to this Mission. 1.10 Need to up date RRP. This mission was informed that there has been increase in the number of eligible beneficiaries espec~ally under the economic rehabilitation schemes, as shown below. --------~------~N~o~o~f~P~AFs Eligi~b~l~e~--------------------­ Name of Scheme Orig RRP tJov-90 RRP GJ,~rre_TJLEst Self-Employment 1684- 1325 4-100 Employment Training 270 1210 1238 SC/ST Housing 1150 14.80 2420 Although the figures given for current estimates are the best now available, it is recogni2ed and agreed that further detailed estimating is required to refine these figures. This Mission was also informed that the number of affected villages and new resettlements has changed as follows: 9RIG ~t.lRRENI RR_E Estimatl,:" Fully Submerged Villages 27 32 Partially Submerged Villages 4.1 37 Total Affec.ted Villages 68 69 No.of Resettlement villages 24 29 CAgain, further checking for these current estimates is nececsaryl. The Bank in its letter dated 6 March 1992 has also commented that the estimated completion dates were ambitious, that there is a need for particular emphasic  -- so -- 6t:HJEX __4 ______ _ Page 5 of 14 on the economic rehabilitation as-pects of the RRP and thElt continued, Cof·ablP and active management was required. This Mission has reviewed the likely dates of completion of the contracts of providing infrastructure and also dis-cussed the current implementation status of the economic rehabilitation schemes. This Mission was made to understand that the likely dates of complet-ion would be as follo>fs: ACTIVITIES INFRASTRUCTURE 1. All on-going contracts for 24 resettlementa M.:~r-93 2. Proposed contracts for 5 additional resettlement~ Dec-93 t;.CONOM_J_Q_B_~.J:ifili _I L ITAT I ON 3. Horticulture - Phase I Ser-93 4-. Horticulture- Phase II Dcc-QJ 5. Other Self-Employment & Employment Training Jun-93 It is necessary now to fix a realistic time schedule for all R&R activities in an updated RRP. It is recommended that the updated RRP be finalized by 15 Novem~~r 1992. It is suggested that the RRP be based on the original RRP which is at Annex 7 to the January 1990 SAR, and include the following: 0} Scheduling the land acquisition for the five additional villages and updating the list of PAFs. (2) Clarifying the specific eligibility criteria for beneficiaries under the various schemes. (3) Expediting the economic rehabilitation schemes in those affected villages, where 30'7. and more of the agricultural !and is being submerged. (4-) Prepare work-plans for allotting house p~ots to the remaining PAFs. 1.11 Implementation Sta~~~ Sum~ar~. Overall, progress in providing civic amenities (infrastructure.) in the new resettlement sites is being achieved,albeit the original target completion date of 31 March 1992 has not be-en realized. The recent practice of consolidating various civil works and inviting tenders as per Bank's guidelines is proving very effective in providing quality civic amenities to the PAFs and can be considered as a model for other projects. However, the time schedule of the earlier RRP will not be adhere~d to as only recently it has been decided to acquire structures and houseu in 5 submerging villages. 1.12 The Mission has been pleased to note new and innovative suggcations from the current R&R staff concerning the best ways to implement an effective economic rehabilitation program. One necessary condition for successful R&R is the preparation of tailor-made self-employment schemes, so as to meet the  ANNEX _4_ ·- PDgc 6 of 1t, PAF's felt needs. It is only recently that the preliminary demand survey <by seven rsurvey teama) han been otarted in right earnc!::t. Th<:.' ta::;k of succesrsfully initiating Self-Employment Schemes and Borewell Irrigation will be the major challenge of the coming months. It ia necessary that additional support staff be provided and greater attention paid now to all outatanding issueu. 1.11 CESS has started to re-orient its working and field exercises both in form and content. It has gained expertise in interpreting the perspective of be.neficiaries and in getting greater role-clarity. However, there has been much delay in bringing out the Half-Yearly Reports. This has undermined the very purpose of the concurrent evaluation as it is important that GOAP initiate action immediately on the various findings. 1.14 Progress was made on recommendations given by previous Bank Missions, though not enough-perhaps due to staff changes and inadequate follow-up. There is also a need to respond quickly to Bank's requests for clarification and informat.ion. 2.01 Choice of relocation sites & PeQ~s Partj_£.ipa_tLon. All the new resettlement sites are wit~in 2 kilomet~es of the old villages except for Cha1krial. T~ere have been informal discussions l,./i th the PAFr; about the choice for the new resettlement sites. No ~omplaints have been received about the location of the new sites but it is recommended that the participation of the PAFs in the decision making and choice of relocation site is further encouraged. The October 1991 Hission had recommended formation of village- level 1,./orking committees <Bank's letter dated 5th December 1991} and so far compliance has not been made. 2.02 LaYout & PhYsic~_LE.1~n.!liDS· So far the normal erid type of layout has been planned and on the 1,./hole PAFs are hnppy 1,./ith the wide ro.ads and the location of the public buildings. Hol,./ever, it is rruggcl!.tod tbnt for tho future villages, layouts planned in a cluster formation should be conclderrd so that common space can be utilised to strengthen community ties. In some c.as.es it may be advisable to loc.ate the public buildings in such a •..;ay that the' host community can also be benefited. This 1,./ill bring about social and economic integration of the PAFu in the new environment. 2.03 tlouse Plots. Supervision mission No.4 (January 19921 has pointed out the shortfall in the allotment of house plots in the ncl,./ cettloment sites and the need to make arrangements to provide house plots to all the pending PAFs. GOAP in its HUD G.O.Hs.No.297 H.A doted 2nd June 1989 has clearly decided that atleast one house site for each of the PAFs irrespective of their financial status be allotted and also that a minimum of 201. of extra sites are  AtlNEY. I, i't"f!" 7 r,f Jl, kept vacant for .future expansion. It ~ill also be nccer,snry to rermit chanzec from one resettlement site to another so that PAFs can be reallotted in village units, village section or families, in accordance ~ith their preferences. 2.04- .Q.Qn!r~~.t1. M· The earli~r practice ~ns to invite tender!! from clar:::: 2/class 3 contractors. Ho~ever, as they quoted much belo~ the estimated rate~ the work was often delayed and ~as of poor quality. Moreover, in nome caneD the agreements could not be signed as the Bank guidelines had to be met. In December 1990 the civil works were consolidated and tenders ~ere invited and the contracts were awarded in March/April 1991. At the same time a separate engineering Sub-Division for quality control and monitoring ~as sot up. Thio has resulted in quality civic amenities being made available to the PAFs within a reasonable time and can be considered as a model for other projects to emulate. 2.05 j\CC(g;!LJlo<l.Q_~. Against tho total tad: of 60.S\r.rns, JJkms han been completed as on August end 1992. <December 1991 progress ~as 6 km and June 1992 was 33kms). 70t of the estimated cost has been incurred. There has been a slippage of 3 to 6 months and out of 10 contracts, 4 ~ill be completed by December 1992 and 6 by March 1993. 2.06 J.Dtern<U_fu>~df>. Against the total ~ork load of 49.C.krns, 35J.:m::: hnc b€'cn completed in August 1992 \December 1991 progress ~ns 8kmr: nnd June 19Q2 WI!J 31 kms). Out of B contracts, 3 will be completed by December 1092 ond 5 by March 1993. 2.07 Drinking WaterS~. The work load ~as 66 bores ~ith hand pumps and the achievement was 78 as on August 1992 <Progress ~as 75 in December 1991 and 75 in June 1992). For all 24 resettlement sites, it is reported thot hnnd- pump work is completed. 2.08 p_r_g_tect;~d Water fu!Eili. Qut of 24 resettlement sites, in 20 siton tho bores have been drilled and platforms are being constructed. However, specials (valve -etc.) have yet to be inqented. Some pumps have been inspected and delivery is expected by September end 1992. 2.09 Irrigation borewells. Against the total work load of 315 boron 94 han been drilled and 15 have been energised. More pumps are expected to arrive by September end 1992 <73 in nos). 2.10 ~~Ll iAbling. Against the target of 24 resett lemont tti tor:, 22 hnv~ been completed <In December 1991, 15 roeettlement had otroet-lighting and/+ were partly covered). 2.11 fublic buil<U_n~. Against the target of 33 buildings, 1 has been completed till date <Raipally Match-box complex). The remaining 10 contracts are planned for completion by March 1993.  53 ANNEX-'~ Page 0 of 11, 2.12 S_C.l.SI_lU:?Y.Jljpg_fls;l:u~~mc-. Unde-r thiu uchc-me a grnnt of Rn.IS,OOO in RiVC'n to a SC/ST PAF who co houno hoG gone- undor nubm<'q;:~nc•~. Tid r: nchr•rn,... ltn o ~1od>. very well in providing housing input to SCIST PAfc to build o houec of approximately 30sqmts. However, GOAP needs to clarify whether BC/OC PAFs from economically weaker sections are eligible for this scheme. It has been noted that there has been a rather large increase in the number of beneficiaries. Further increase may occur if some families who have shifted before March 1989 i.e., before the RRP was implemented, come back and seek their entitlement. 2.13 Social Int~Latioo. Even in the planning of new resettlement villages it is necessary to keep in the mind the carrying capacity of the new area so that already scarce resources are not further shared so as to create friction between the PAFs and the host villages. For example if for a new resettlement. site located in a no-source area, the water has to be brought by pipe line from an existing well in the host village, the reduced supply may create resentment amongst the host villages and prevent the social integration. In such cases it is recommended that efforts are made to eecure an independent source of water or to nharc some of tt.c community benefits with the host villages. 2.14 ~biftiO!L...~.Jt<LII:_911~JL!3bec!~. There ic no proviuion to transport the household goods to the new resettlement siteu. Some of the villages, especially those which have moved to diutant sites have complained about tl1c lack of assistance. However, thiu i~ not a coriouc problem ond the majority of the PAFs have already shifted. In a few caaeo PAfs hnvo remained in the old submerging villages and have agreed to shift once tl1o moncoonD nrc over or are content to stay in the old village sitoc. Tho PAFo oopecially those from the economically weaker sections have built their own transit shod using local materials such as dry rice leaves, stems of various pulses and neem tree branches. Some of the PAFs have stayed in the transit sheds for as long as 3 years and after building tpeir pukka houses have used these transit sheds for storage, rearing cattle or as kitchens.· 2.15 Maintert~nce a~g~9j_:c_~. Even though GOAP is providing quality civic amenities in each of th~ resettlement sites, the iscuo of maintenance and repairs of the civic amenities and drinking water cchcmes ncedc to be examined in detail by GOAP. It is suggested that most of the civil worY. rcpnirr: be don,e by the local Panchayata and GOAP could consider the ;:osr~ibility of asa:isting these Panchayats by providing maintenance grants for 2 to 3 years. It is envisaged that some of the PAFz interested in !:'elf !"mploymcnt achcrncr:, could be trained to repair irrigation and drinking water borcwells and be provided with necessary tools and kits so that they can generate sufficient income from repairing pumps in the resettlement sites and neighbourin2 villages.  - 54 - AtltlEX l, P nge 9 of 1t, ll I ECONOMIC REJiABlLUAT_l__Qt'l 3.01 Qbjec!;ives. Self employment schemes and the irrigation bore<,.~ell ~>chemes are envisaged to provide livelihood to those PAFs t,.~ho are nmoll nnd mnrginnl f~rmors or t,.~ho llro l.nndl..-r:n. Th"' Hir.tdon notrd t·httt In NH'h of lhr resettlement sites PAFs belonging to the economically <,.~eaker nections demanded employment facilities as the existing <,.~ages were low <Rs.l2 to 15 and in some cases as low as Rs.6). The number of landless PAFs is estimated to be 1124 and the population of SC/ST families is estimated to be 11522/248. Moreover, the present practise of categorising the villages as fully affected and partially effected is misleading. This it> because there aro eome villages where the village site is not affected but more than 30t of the agricultural land is being submerged. <In PAMPAD village, 567. of the agricultural land in submerged and therefore could be considered as severely affected). 3.02 CESS <March 1989 report) h<l8 commented that lllndlears and other agricultural labourers hardly received any compensation and are the <,.~orst hit as the land on which they depend are subr11erged. CESS <October 1991 report) has aJso pointed out that land availability is a serious constraint and this necessitates alternative non'-lapd based otrategies for come of tho displaced families. In mpst R&R projects it can be seen that successful rehabilitation will only occur if (a) there are tailor-made schemes so that they meet the individual requirements of PAFs, <b) implementing institution is competent and motivated and (c) people's participation is encouraged in the various stages of decision making. Economic rehabilitation package and the absence of NCO's are difficulties which will make Economic Rehabilitation a challenge to the R&R officials. Much ground work has already been done. However it will be necessary to ensure that additional staff support is in place at the earliest and the present survey of beneficiaricc ic completed on top priority. The identification of resource inputs for fine tuning of the various schemes will also be necessary. GOAP's response to the Bank'c letter dated 5 December 1992, regarding replacement farmland for the erstwhile marginal and small farmers is still awaited. 3.03 Employment Training. At precent 184 PAFs out of 1238 PAFs, have been given employment training. This is 1St of the total work load and at present t-here. is no training programme being conducted. The duration of such training is as long as one year. Moreover, unless such training is completed it may not. be viable to embark on self employment schemes in a big way. District Collector, Medak has proposed a Rural Technology Training Centre which will provide training in appropriate rural technology to PAFs as well as persons from neighbouring villages on dry land farming, training for rural technicians, masonry, plumbing , seri-culture, bee-keeping, Jarm forestry etc. Thin proposal is in lieu of the cold ~torage unit proposed earlier and has an outlay of Rs.27.50 lakhs. This innovative idea of the District Collector has been discussed with GOAPi and GOAP has agreed to examine the proposal at the earliest. 3.04 Self Employment Schemes. This envisages that landless labourers will chooGe occupations which is not bas~d on land, and will be able to improve,  Atlt!EX_,! __ _ Page 10 of Jt, or atlcant regain the ctondnrd of liviri& which they l1ad prior to dioplo~cmcnt, through the restoration of ~he economic productivity. At present the survey is being carx:.ied out under 7 different teams to identify the demands for various nchemos. There is a need to'wor.k out th~ economics of various schemes and ensuring that all po~sible assistance from existing Government sources is made available. The revised November 1990 RRP envisages different quantum of grant depending on the scheme chosen by different PAFs. It is normally advisable to provide grant on an equitable basis and consider a lo~n component for schemes requiring a higher initial investment. Different grant amounts may also cause resentment among some PAFs. The horticulture schemes covering 750 beneficiaries at the first instance was to be completed by December 1992. However, at present only 44 beneficiaries have been covered and the remaining beneficiaries could possible be covered after the irrigation borewell scl•emec are completed. Thus there is a need for dcvclo~ing linkages between the employment training, self employment and irrigation borewell schemes. The role of the different Government agencies at the district level is also not c le<l'lr and this could be rectified in tl1(' ~ropo!l-ed rev i r::ed PP.P by <.:'nr::ur i ne tbnt each such agency completes its workload in the stipulated time. U~ to Jlut Aug1Jst 1992 only 176 out of the 4-100 b-eneficiaries have been covered. This is just~ 47. achievement. 3.05 The Mission has examined the project report on Match Box Making complex and observed that it will achieve break even point after the first year if 70~ of the efficiency is achieve. The Mission realises the im~ortance of considering the above project as an em~loyment generating scheme as the profit margin is extremely less. However with improved efficiency and assure marketing, the project is likely to provide employment to l38 PAFG in the first production society. The Mission noted that the building is already completed and production can start once the e~cise license is obtained. The Mission was made to understand that GOAP is taking appropriate action to expedite the grant of license. In the meantime it could have been possible to initiate other income generating schemes in the same premises such as Agarbathi etc. 3.0& The Mission strongly recommends that GOAP issue instructions to different district agencies, that Government developmental schemes (such as IRDP, ICDS etc.) are extended to cover all the PAFs on a priority basis. This will facilitate the early rehabilitation of PAFs belonging to the weaker sections <Bank's letter dated 5 December 1991 ). 3.07 Irrigation Borewell. The issues raised in the Bank3 letter 5th December 1991 were discussed with the District Collector and HH\.lSSB and it was decided thalt lift irrigation schemes will not b-e implemented and each irrigation bor4~well will be sanctioned only after taking the appropriate permission of the Government Hydro Geologist. In the field visit& it wae observed that a large number of PAFs complained about the delay in starting the irrigation bor4~We11 scheme. As stated earlier only 15 borewells have been energised and only preliminary work has \:)een initiated to set up irrigation user£!.  - S6 - t\tltlEX t, r" e 0 J 1 c, f 11, associations so that internal -rift is avoided and the benefits arc shared equitably amongst the eligible beneficiaries. The His~ion observed that there are a number of Government Agencies such as APSC Co-operative Financial Corporation which are engaged in installing minor irrigation projec~s and which also look after the maintenance of the borewellz. If these agencies cannot be made to implement the ~chemes for PAFs, nt leoet their c;{perir.nce and expertise could be availed. ~crk Plan, as recommended by October J??l Mission, is still net prepared and it is recommended that this is prepared by October end 1992. 4.01 Coordination. The Bank in its letter dated 5th December 1991 has sought clarification whether the State and District level committees were functioning as envisaged. The Collector has clarified that as many as 19 meetings have been held up to August 1992 at the District level. GOAP has agreed to reactivate the state level committee and consider all pending issues and provide support and guidance to district officials so that implementation can be achieved as per schedule <Bank's letter dated 5 December 1991 ). At the district level it is recommended that the monthly meetings scheduled for the first Saturday of every month are expanded to include all R&R officialn, officials from the irrigation department and the varlouz implementing agencies and preferably include a rcprcGentation from CESS and atl0nct 2 PAFc. 4.02 Staffing. At present there is little support staff available to the rehabilitation officer opecially at one love! below. Looking to tho specialized nature of the job and need for fr·equcnt touring it iz recommended that 2 Tehsildars be provided to this unit to assist in implementing the self employment schemes. GOAP has agreed to examine if additional resource input can be made available to the R&R officials by seeking assistance from Institutions engaged in Gocio-economic studieo <or by contracting out the resource input) The resource input should also include agricultural extension work. 4.03 Two computers are to be installed at Sangarcddy and it is recommended that at least one computer is installed in the office of rehabilitation officer <RO> so that data collection and data proce~sin& as well as prepara,tion of monitoring reports can ,be dono oxpeditiou1dy. 4.04 Looking to tho specialized nature·of the jobs and lack of experience especieklly among new officers, it ma,y be necessary to initiate •.wrk-shops at the district level so that the new RRP tan be prepared with the involvement of all the concerned institLtions including CESS and experience of similor projects can be shared. 4.05 Y~hicle~. Looking to the scattered nat~re of the resettlement sitoc and the need to contact the PAFs on a regular basis it is recommended that at least one additional jeep and possible two bo made available to the R&R staff.  - S7 - AtlNEX _4 ______ _ Page 12 c,f 14 These vehicles will be required for the 2 Tehsildan: and DEE Qunlity control. The Bank had recommended provi~ion of motorbikes to extension workers <Bank's lett-er dated 5th December 1991 ). Response of GOAP is still awaited. 4.06 Looking to the nature of the self employment schemes it would be necessary it evolve a financial system which ensure that the grants are readily available to the R&R staff whenever it is required. To ensure this it is recommended that the present system be simplified and the unnecessary stages deleted. 4.07 Happing. To be able to carry out micro planning at the village level, maps showing the old and new sites, submergence area, proposed construction and existing facilities in the villages need to be prepared. All such maps will be useful in planning the different irrigation blocks and ensuring that each resettlement site is covered by the Government health centres, FPS etc. 4.08 Audit and preparation of Accounts. Though 9 months are envisaged for preparing the final accounts it is possible to substantially reduce this duration by appointing an external accountant for finalising the accounts. Past delays have been caused by inexperience staff and staff changes. This issue was discussed by this Mission with GOAP, and HMWSSB has agreed to take the necessary action. 5.01 Role of CESS. GOAP have now discussed with CESS about the inputs required by them in the half yearly reports. CESS has agreed to emphasis the social and economic aspects of R&R and will make special efforts to monitor the standard of living of the PAFs so that it can be known whether they have improved or atleast regained their standard of living. CESS has build up sufficient expertise in interpreting the beneficiaries perspectives and understanding the dynamics of R&R. CESS has also agreed not to concentrate on the internal monitoring requirements of the R&R Officials, but to reorient its working and field exercises both in form and in content. The Mission expects CESS to play a more important role in the coming months in articulating the PAFs preferences and expectations. It is suggested that CESS keeps the family as the unit in the data collection survey and not the household as initially done. This Mission also suggests that CESS half yearly reports should be less voluminous and more action-oriented. COAP is also requi~ed to furnish its response to the contents and recommendations of the last M&E report. 5.02 Inter__na_l_tjQDj_t;_Qx:._toLansi_J::y_aJJJiltton. The Bank in its lr:-ttor dated Sth De•cember 1991 has made 11 number of r~commendat ions re-gard i ne r-rogrNl!:' monitoring and reporting. The Mission noted that come of the information requested in its letter is not being reflected in the quarterly progreso re•port. The monitoring has to be regularly carried out by GOAP/Dirrtrict Collector and the various formate have been discussed and alt<::-rnatives also be,en proposed. It is expected that the ne~.J form<lts dirrcuse-cd by thiz Misdon  - se - ANt1EX 4 f'·"E"' I 3 of ]I, will also assist the R&R officials to prepare Indicative Long Term and Annual Plans for the new resettlement sites as well as for the submerging villages. Similarly, Progr~ss Reporting Formats have been discussed and which are based on the design ana contents of long term and annual plans. However, it is clarified that Alt,chments No.1, 2 and 3 to the Bank's letter dated 5th December 1991 which provide a detail format for monitoring and progress reporting of the\RR~. pust b~ prcpared)and included in the Quarterly Progress Reports. Also t~e land and structure acquisition details cited in the Bank'c letter referred above must be included in the Quarterly Progress Reports. This Mission was made to understand that the usc of monitoring indicators will commence from the September 1992 Quarterly Progress Rcrort. 1. Revise RRP based on H & E's findings and reccmm~ndation~ <para ].OS) 2. GOAP to respond in detail to Bank's Letter 5th December, 1991 <para 1. 08) 3. GOAP to ensure continuity of staff (para 1.09). 4. Revise RRP based on original RRP <Anncx-7, Jan •qo SARJ <para 1.101. 5. Prepar~ land structure land acquisition schedule <para l .!OJ. ( 6. Update number of SC/ST, Landlc~:. Small and Marginal farmers villagcwiso (para 1 . 10 ) • 7. Form village-level working committees, and encourage people's participation (para 2.01 ). 8. Attempt cluBter-formation layout in new gitee <para 2.02). 9. Complete allotment of house plots in pending case {para 2.03}. 10. Keep 20~ extra sites in Abadi for future expansion (para 2.03). 11. GOAP to clarify eligibility criteria fro SCJST Housing Scheme {para 2.12). 12. Monitor social integration and PAF- Host conflicts (para 2.13). 13. GOAP to introduce a comprehensive maintenance and repairs guideline ( par a 2 . 1 5 ) . 1~-. Calculate submergence percentage, based on agricultural land and not total land going under submergence (para 3.01 ).  - sq - ANNEX 4 Page 14 of 14- 15. COAP respond to replacement farmland provi~ion {para 3.02). 16. GOAP to examine Rural Technology Training Centre proposal {para 3.03). 17. Examine equity issue in providing grant for Self Employment Schemes (para 3.04). 18. Develop linkages between employment training, self-employment and irrigation borewell schemes (para 3.04). 19. GOAP to expedite licence to Hatch-Box Complex (para 3.05>. 20. GOAP to issue guidelines to cover PAFs under development schemes (para 3. 06 ). 21. Prepare work plan for Irrigation Borewell Scheme (para 3.07). 22. GOAP to regularly hold State-Level Committee Heetings (para 4.01 ). I 23. Enlarge District level committee to include CESS, PAFs <para 4-.01 ). 24. "' ~ GOAP to provide 2 Tehsild~rs for Ecc. Rehabilitation <para 4.02). 25. GOAP to lxaJide whet~er additi~nal re~ource input can be obtained from Institutions (para 4.02). 26. Install Computer in the Office of Rehabilitation Officer (para 4-.03). 27. Initiate workshops to draw up new RRP (para 4.04). 28. Provide additional vehicles: Jeeps and Hotor Cycles <para 4-.0S). 29. Simplify financial system <para 4.06). 30. Prepare detail maps showing irrigation borewells etc. <para 4-.07). 31. Expediate appointment of exte~nal accountant (para 4.08). 32. GOAP to respond to recommendati~ns of last H &E (para 5.01 ). ,\ 33. Finalize long-term and annual plan fomats (para 5.02>. I 34. Ensure use of prescribed format for quarterly Progress Reports <para 5. 02).  - &0 -- 1 i I \ HIPIA: HYOCRASOO 1/AH.R SUPPLY A~MJ.TfiTIO!l PRO.'Et'T - CJL!iQ_ZlJ~:JH.~LIJ.Y~JWJ.::.!H_:___[J )~'10 r·•iH' v s l'tn~lcf? COtiPll 00\£ II IT HC('.~lill.J.Q_ 2H£ P- 91 cdcou!en~ file c:\wp50\hy\hyQ99Z.cov ~-!'mH-YY ~£~- SfCTIOK STATU~ ORI~IHAl R£V!S£!) 11£HT I ---- _WL· J;llL OCA 2.02(b) OK Conti~ IHOIA to open ~nd •~!nt~ln e Sreciel COW. JRII£0 J)OH£ eY HOIJ-~ "!SSJOH AccCI.rnt in t~ RBI. DCA 3.0l<a) OK Continuoo!l IHD!A to t&U~e AP end HMVSSE to t~~~ all actions r.ece~~ary to i~Ple~e~t the proje- ct. OCA Ul OK First b-~ •• IHOIA to eneure recorde taintalned of all £DE Account!~ ~nd At~lt Report~ for 3Hec- 2 S0£'5 and prll'>•lde axlit report to I!.'A with- 1990/9! oot required. Ho SO£ Cla!Bs. in 9 tonths after ~end of eeth fl5.cal H11J5, first due is for 9!/92. Y!Br, oc.a t.02 IJII( Flr!lt ~ . IHD!A to prO'>•ide ~rdal lkcoont wdit 3Q-Sep- 1 ref'{Jrt to IM within 6 aonth~ of the end of each fiscal }'!!l!r. ' AP 2. 01<e) OK Contlnuou5 .. AP to provl~ fund~. fadlitie5, services anrl other re5ources re~Jired for Part B of the Project <RRP and Cf.P). AP 2.0Hb) OK Hcxt AP and HII\ISSB to carry out the Project llpdate due 3Hiar-92 received dur! ng Update due substantl~lly in etcordance with and Apr-97 and OK. 31-llar-93 Operational Action Plan <GAP) which 5hall be updated froa ti~e to tite in egreet~nt wHh the Fank. AP 2. 02{a) OK Cnntinuoos •• AP to provide fun~s to ~IISS£ to carr)' cut Parts A{!), (ii) ~r~ (iii) cf the project In etcordance with a St±si di ar;• loan Agree- .ent ~rO".·~d by t~ A=~·Cd!!ticn. 2.02(b) OK Continuou5, • AP to provid~ to ~Si!, es a grent, the fur.tls rell'Jired b c~rr~ oot Part5 A{!v) and h•) of the projed (LC~, TA, Trg.) 2.05 OK AP to perfor• all lt5 oblig~t!o!l!l u~r th! Sub~!diary loan Asre~1ent. 7.07(a) PART AP ~hall c~rry out the P.HP in etcordance I~Fle~ntation of the RRP is with a three ye3r tisetw!e 5atbfettor;• to continuing but 15 !iDBewhat behind the IM and mo. agreed tia-eteble:s. AP 2.07(b) PART Continuous AP to tonitor ell l!Ctivitie5 in the c~rry- Retark ebove. ~nitoring to be further Ins cut of t~ P"OJ thrCI.~ the Oi5hict i~FrO~'!!d and results inclurlerl in Co!Jector, Ked~. quarterly reports to Bank. 2.07{c) lAT£ 31-llar-90 •• A? to el!}'!oy, before ~rch 31, 1990; cons- Center for [cooosic and Social Studies ulbmts to undertake 5l.f1lle~ntary tonitor- <CESS) eppolnted by Contract dated ing and evaluation of the RRP. l!i!j'-90. 2.07(d) RfiWlXS 6 llonth AP to proaptly revl~e, as necessuy, the Two l!&f Reports to date wer~ LATE, and Interval$ RRP on the ba~i~ of tho tonitor!ng and not fully satisfactory Hext due evil!uiltlon (I!&E) reports in co~ult8tlon l!ar-92 but still not rer.elvr.d. with lhe Bank. 2.0B(a) OK Con t! nuou!l. • AP to en~ure the ~afel~· of the Singur Daa Eighth lleeting of DRP held Sep 2-4, REI1ARKS by talntalnlng the DRP until the Oat, inc!- 19S2. ~OAP ti•e ba5ed Action Plan urllng re•ed!~l ll{)rk, is cotpleted. r~..:e5ted b;• als5lon in response. 7.0B(b) HYD After AP to en~ure reS'Jiar i~p-edic~ and eval- 7.0B{a) uation of the SingoJT O~t.  - 61 - ltiDIA: HYJ)(ROOAO WATER StfPlY Am SN!IIAT~B_Y.Q_lllS_:ltl.:..JJil{Q_j_!Jli-!M; fY ~~~Q tO!ftlfl!KE lll!H CfNDWHS TO ?S-S£UU A~£\- SECTIOH STATUs7 OiH¢IHAl R£V!SfD I!£S(R!PTIOM Cf COV£HOOI Clli1MfHIS ruu , - - --- _QffiL l'ML 2.• 09 HYD AP to operate the Sin~JT Oaa in accordance Oaa reservoir filling cottenced only Reaarh with Operating Rules approved by the Bank. during Jun-Sep, 91 aonsoon. 7.10 lAT£ First bv • AP to re•lt to 1111\lSSB ~rro•"r~ In Pll'o'•~nt In 9()/91 ~~~ 10.0• PAlO 1-Au~-'lO - !ML :J()-Jun-90 re~pect of et~l\drQ~t chargt~ dt.-e fr011 IIW 91/92 P.e 6.71 PAlO {ex R:1 10• due) in five equal annual insta!ltents, the 92/93 Rs 3.7• PAID<Rs3.4• is arrears first insta!laent to be retitted before Rs 9.&. is ~JEP~) ,lune 30, 1990. AP 3.0Ha) OK c~nt i ll\.1005. AP to aaintain records ar.d ac~~ts related to Part~ <R~P). AP 3.01(b) LATE Sewr.d ~ • AP to provide R~? accc".mts ar.d a<.'!lit ref'!)rt 90/91 ~ounts and Audit Reports were 3Hlec- therelll! to Ban!( within S II'Jnths of e.!.'th dated 2hlun-92. fiscal year end. PA 2.0Hb) OK He)(t ·f!t!WS£8. ar.d P.P to carry out the Project in l'rdated I!M> due 31-tlar-97 received in uprlate ~ accor~ with ~he !JF-erati~l Action Plan Apr-92 and OK. 3Hiar-9 (OAP) wllich shall be ~ frD!I tl~~e to ti~~e i!'l agree~nt witlllhePank. PA 2.04 OK Continuous. liH-IJSS8 ~hall rerfcr• lh obJlg,,tion~ ur-&:r the ~ldiery loan rtg~eetent <SUi). PA 3.03 LATE Conti!l\.oos. l!H\ISSB to tainhin arrrorrillh in5Urance. lii",IISSll errang!!d insurance effecth•e 16 AU!J-91 ilnd ootlflP.:l prw.•iou~ ti5~Jon by Jetter of JD·Auy-91. PA 3.04 OK Continuous .• HMWSSB 5hall aaintain 3 Project Cell ~taff­ erl and organiud in a sa~mer ~athfador·y to the Banl<. PA 3.05 OK c~n ti Tl\.'005. ~SSB, by May 31, 1990 and thereafter, to staff an organization under its Director of Finance, in a tanner satisfactory to the Bank. PA 4.01 LATE Setolld due. HMWSSB to have its accounts aL~ited and to LATE: Accounts and Audit Reports for 31-0ec-92 forward the accounts and audit report to 89/90 and 90/91 received in Apr-92. the Bank within 9 aonths of the end of each fisc11l year. I \ ; PA 4.02{a) PART C~nti!l\.~. ~:!hall take all steps, iociL'!ling Tariff re•Jision introduced with effect REI!AAKS adjushents to the strt~eh.'Te and lel'!!l of froa 1-Aug-91. Covenant coap!lance it5 tariffs, to enst~e its gross revenL~s reviewed by l!il'rS2 aission - P.CTIOH are oot than operating e;oq:-enses plus 1e-:-~ REQLfSTED HOT TAKEH. fL~ther tariff debt 5-ervice re~Jiretents in e~c!ss of revision indicated to be re~Jired. pr~ision for depreciation. PA 4.03 lATE 30-Sep-90 •• IMS8 to esbb!i~ a ~everage c~rse of 0011£ : Sewerage charges effective fret oot less than 201 of it:; water charge pa)•- 1-0ct-90. i!b!e by all tho5e hiwil!g ll rri·late water connection lind I!CCess tD ~e11eriJS! ~ervice . .LI OCA - 1.\evell)f'ent Credit Agreesent with I!lt'!B AP - Andhra Pr8rle~ Bgreetent PA - Project Agremnt wl th ~ lZ.I , - CCYtlnant co.p.lied with. rwmrn - C!:".'e"~nt CC!:f'li!!d with nov but Ill!~ revl~ed in pa:~t. - Cc~pliance expected in a reasonably ,short tlte. 'AAT- P!rtl~!l;• crsrlled with. - Status of covern~nt UT'Jmown. ""'"" :- Kat yet due. - Pr~d for deletion~ no longer relevant. - Hee~ re-Jlsion in egreesent with borrcwer to reflect cha~d ci rev•~ t '"cr.s. - In coaplionce after agreed date. · &ti -Heeds uee of foraol reaedies to•bring ebcut c~lil!nce. c:\lotus\hy\hy0992dc.wk1 PA~1 - .62 - MIHEX 6 Updated to: 25-Scp-92 01:22 ' IHDIA: HYDERABf)0 UATEP. SUPPLY AHD SAIHTATIC~ PROJ£CT Cr 7115-IH SUPERVISION IIISSIDH HO 6 : 12-'sEF T\1~0UGH 25· S£H2 I.IST Of OOCUKpHS FROvm:o TO/P.E 1.1IEII£0 BY THC lllSS!llH A-ll C·tfde Sect Title - Author DATE -----------------------~-------------------------------------~---------------~-----·-------- -----·---··--------- PGH IV FAX : HI\WSSS to FK re Prllj)()~&l of Two-£nvel~~ Sy!tea for tCB 2~·.1!Jn·91 Pc:T-2 IV CPT 2: Tender Hotice - t'ariou~ Oivi~ion/£.\.1>-Divi~lon end Section Office~: HKIISSS 01-Sep-92 PeT-3 IV FAX PCT ~nerel - Tender Advertieuent Pr~~dure~- ICB and LCB: Hll\ISSB 19-Sep-92 PC:H IV FAX CPT 1 : Propoeals re llirelm CCHUllicetion Sy5tet 11 Ann 1 & 2: HMWSSB 27-Avg-92 Pc:T-6 IV FAX CPT 1 : Propoeele re lllrelm Ccuvnicetlon S)·~tes w~nn l & 2: HM\ISSB 19-Sep-92 QREP IV Quarter!~· Progre~~ Report to the Sank - Period ending 30-.'un-52: H!'IIJSS9 ??-,luJ -92 Oi,K HI llenuel for ~ration end ll!!lntenal'll:e RE'J: f®JSSB 19-Sep-92 D~:P IV 0~• Review Panel - llinute, of the Sth lleetirg 2-~ Sep-92: rPP 05-Sep-92 CCIHS JIJ CPT 2- Survey& end Infra!t llerplng-fln!l D!!lgn-P.erort Sched,Jle: TATA Co•,, Eng 15-Sw92 CCIHS HI CPT 2- Sun'!!)'~ and Infre~t ll~plng·Fin~l De~ign-Work St~tu!: TATA Cc·ne Eng 16-Ser-92 CONS IV CPT 2- Surve/'! end lnfra~t llapping-f!nal ~e~lgn-Suu&r)'-rcr'n Froj'ns: TAlA Con~ Eng 16-£ep-9l CONS HI CPT 2- E5tie•te~ of Availeble lleter Surrh· in Future: TATA Ccn5 Erg 16-Sep-92 CCIHS IV CPT 2- Propoeed "Hor"" for Dctestlc Desand : TATA Con~ Eng 15-Ser-92 COilS IV CPT 2- Water De11end Sun<e>'- per C!pih Con!usptlon : TATA Con5 Eng 16-Sep-92 COHS IV CPT 2 - Water De1and Survey! - Satple Size : TATA Con5 Eng 16-Sep-92 CONS IV CPT 2 - Other Non-Doae5tic Con,uter& : TATA Con& EMg 16-Sep-92 CONS IV CPT 2- Water Con~erv'n leak~ge Control end u,e Mgt Studie5-r.eport Schedule: TATA Con~ Eng 15-Sep-92 COHS IV CPT 2 - WCon5erv'n le~kege Control end U~e Hgt Studies-~ork St~t~:~ JS·S~p-92: TATA Con~ Eng 16-Srr-~7 CONS IV CPT 3- Agreement for Cor.~ulting £er'1!ces: r·!~cc hd'l Cor~ e~d H~~SSB 12 Oct-91 CONS IV CPT 3- Report Schedule~ : ~orking Note~ during Di~:u~~ions · ' 17-Bep-92 CONS IV CPT 3- AIC Letter to HHYSSB enc Revi~ed Peport Schedules: A5~oc !nd'l Con5 18-S~p-92 CONS IV CPT 3- Report on Huasain Sagar lake (Condition-Concept Design Prot'n); A~soc lnd'l Con5 ??-Jul-97 COHS IV CPT 3- Executive SutR~ry-Report on Hu~eein S~gar leke: Ae5oc lnd'l Con~ ??-???-?? COHS Itl CPT 3- lli'!IISSB FAX to BK-Comnt5 to A!C en Humin S~gor Report: H!'\I.ISSB 2Hul-92 CONS IV CPT 3- Review of Status of Studies: A~eoc lnd'l Con~ 1Hep-92 CONS IV CPT 3- Teble 3.2.2.2- E~pected Sewege Flcw5 b~~ed on ~Svppl~: A~~cc lnd'J Con' ??-???-?? CONS IV CPT 3- Table 3.2.2.4- Expected Sew~ge Flow~ Rea~chlng ETP Site! : A~!oc lnd'l Con! 7?-?77-7? CONS IV CPT 3- B11r Chert for llork5 1g92-2021 : Amc lnd'l Con' ?7-?77-?7 LCS-1 III+A3 Training in Social Survey llehodology (Ccure.e& held 25-2G ,tun,S2) : HMWSS!l 77-Jun-92 LCS-2 IIItA3 TRaining in Iaple~entetion - tCS Progres: Fe,u•e of lecture,: H~~SSB 21-.'un-92 lCS-3 III+A3 Organizational Set-up of Field ~eneg•ent Unit (LCS): H~~SSF IB·Bep-92 Rec'd LCS-4 III+A3 Draft AGREEMEHT-tETTER OF !HVIT'H-TERMS Of R£F£~£HC£ - I!MWESB end Trelnlng Orgen'n re lCB: 18-Sep-92 P.ec'd LCS-5 I1 HA3 FAX Retponu to 2-25 lie;', 92 s~'?'n lllnion l!o 5 re LCS: I!.~WSW 29-Aug-92 LCS-6 J'.I+A3 F~~- Variou~ Corre~pondence (pera! 2 and 3): WE3nk 05-Scp-92 LCS-7 l1 J+A3 Checkll!t-At!i!t Exec Engineer {Pre-~rlng-Pc~t Con!t'n- F.ercrt' A, 9. and C) 77-.'ul-92 7 RRP-1 lV+A4 Original RRP Report: CESS ?7-M~r-89 R~P-2 IV+M Revised RRP : Collector ~edak ?7-Ho·.•-90 RRP-3 HLIA4 Agreeaent llMWBSS end CESS for llonitori~g end £veluation (1\lE) Service': HMWSSB 03-Mal'·90 RP.P-4 IIJ+A4 RP.P ll&f : Second Half Yeer1y Report: CESS 77-0ct-9! RRP-5 IVM4 RRP II&E : Fir~t Half Yearly Report: CESS ?Heb-91 RRP-G HI+M RUlES- Schese for Purcheee of Agricultural lend5 fo SC lendlee~ Ag lab Feailie5 7?-??7-77 RRP-7 IV+A4 Gn 297-nA: Re Allocation of House Plot! under the RRP: GnAP-HNAUD 02-.lun-89 RRP-8 IV+A4 GO II& 84 : ~quisition of left-O>'tr Structum - Srlrmagar Proj: GOAP Irr Dept 2Heb-B:J RRP-9 JV+M CONTRACT: Internal Roads end Orein5 (hiler Ali) 03-Apr-91 RRP-10 IV+A4 IIOOEl Bid Oocu•ent - Roadworks: Super!nte~d!ng E~gi~er - PRP ~edak 77-7??-77 RRP-11 IIJ+A4 Reeort en Rural Technology Trainin~ Center: Collector ~ed~k 77-Ser-97 ?? RRP-12 IIJ+A4 lETTER Medak Collector (Garg) to 110-I~~SSB re TRG Center in place of Cold Storage: 12-Jul-92 R~P-13 lV+M Project Report on 1\atchbox Making Co•ple~: "ede~ Collector .RRP-H IV+M 28-Sep-91 Matchbox Project - Cost of Prcdud!on Prelilinary : lledak Collector ?7-Sep-92 ?7 RRP-15 l1JIA4 Matchbox Project- Profitability State1ent on One Production Societ1': ~edak Collector 16-Sep-92 RRP-16 IIJ+M lETTER : ~Bank to GOAP (Pmad) re 30-Sep thru' 6-0ct RPP Supervi5ion Mi55ion: Panfil 05-Dec-91 RRP-17 IV+M LETTER: GOAP (Hedak Collector) mpon!e to ~Bank (PenflD letter of 5-Dec-92: 21-Aug-92 RRP-18 IV+A4 RRP Progre5s Report to 31-Aug-92: Medak Collector 77-Eep-92 TRG-1 III lrnWSSB Training Plan ?Hul-92 .. , ... , .... Cont'd c:\lotu&\hy\hy0992dc.wkl PA~2 ~ 63 ~ AHHEX 5 Updated to: 75-Sep-92 04:17 Pege 2 of 2 lHOlA: HYOERABAO WATER SUPPLY~ SAH!TATJOH PRO.~CT Cr 2115-lH SUPERVISIOH HISSIOH NO 6 : 12-SfP TP~OU~H 25~SEP-92 liST Of OOCUti£1HS PRQJJ!0£0 TO!REV!EiiEO BY TH£ H!SSJOH (COHT'O) A~ll Code Sect Title - Author OAT£ iFIH~ 1 v HMWSSB Entity Accounts and Audit 89/90: Sr~htyy~ &Co- Accountant& 30-Mar-92 FIH~2 v 1111\ISSB Entity Account& end AU<li t ~/91: AP Acountant General 22-ll&y-92 riH~3 v Part B- Pro~ect Accounts and Audit 89/90: AP Accountant General 2Hun-92 riH-4 v Part B- ProJect Account5 and Audit 90/91: AP Accountant General 24-Jun-92 IFIH~S v LIC-HMWSS8 loan Agreeaent R& 72.0 tllllon : 27-Feb-91 f'IH-6 v Hyderabad lletro Water Supply and Sewerage Act lS89: AP. 31-Jul-91 iFIH-7 v Tariff Revl&lon Effective 1-Aug~91 - Pre&s Release : HIIWSSS 05-Jul-89 IFIH-8 v Variou& Triel Outputs fret lmWSSB Financiel ~del : HIIYSSB-AFFerguson 17-Sep-92 f'IH~9 v Prelillner>' Revenue end E)(pendlture State.,nt fer 91/92: Hl'!\1\i£-B F&A lB-Sep-92 ! ' .\  - E-4 - crlcouun~ file c:\lotu~\h~·\h~·rrleS.wkl lHD!A : HYOCRABAD WATER SUPrtY Alil) S++HlTAiJDH r~O.!£CT : Cr 2115-!H 12-25 Sep-97 Supmhion Hi!~icn ~o 6 : Aide ~elloire F'~~J· l rf l ---~~-----------------·--~---·--------····---·-·-··---··---~-- ·------··· OFFICIALS LIST Or PR!HC!FAL PtoPLE HE! PY Til£ 1'\lSS!OH --- .. -"" ....... -.... -- --- .. --·------- .... ------- ........ -- . - ~ ---------------·------------·---------------- Govt of India TO BE COHPLFTED H!nhtry of Urban Dev~tloplent Govt of Ind!& TO BE COMPLETED Dept. of Econoaic Af?eir& Go·~t-Andhre Pradesh Mr. T. R. Pra~ad, Secretary, Dept. ~unicipal Ad•inistration and Urban Develor1ent, Secretariat, Hyderabad, H~derebad Hetro Water Hr, Y, Hagesware Rao ,' Acting ~~nag! ng Oi rector, IIMUSSB, Khal rat ~bod, H1•der ab~d. Supply and Sewerage · Board (HMWSSB) ,\ -Hr. G. Subrah1anyas, Chief Engineer end Project ~aneger, HM~SSB, Khoiratabed, HyderaLad F~1X 91-842-225710 --Dr. D. H. Hoh~n, Ch ~enera1 ~aneger <Project&) Water S.;pply Construction I, IIHWSSB, Khairatob~d, !!1•derab - -Mr. P.U.R. R~vindra 1 Ch General ~anager (Planning and Honitori~g), HHYSSB ---Hr. T. Dass, Oep ~;enerol Manager (Engineering- ~ater), IIMUSSB - - - Hr. Hd lntiaz Ahaed, Oep Ceneral ~anager <Engineering - U~ter), HH~SSB ---Hr. K. C. Wagrey, Oep Ceneral Har,ager (£ngir,eerir,g- Sewer&:Je), HHWSSB -- -Mr. D. Ra1narayan, E~ecutive Engineer (Lpw·Cost Sanitation), HMIISSS - Hr. Raaa Handaswa•i, Ge~ral II~Mger (Per&onnel and Adaini&tration) I!M'.ISSB --Mr. P. Lak,h•en Reo, Oeputy General Manager (Personnel and Ad~lni~tration), HMYSSC - Mr. G, Haso~wara Rao, Director of Finance and Account~, HM~SSB, Kheiretob~d, Hyderabed. --Mr. G. K. Reo, Maneger·f'inance, f!l'!\JSS£., Khairata~ad, H~'dH~h.,d. - - Mr. Shiva Shanker, Manager-Account~, HMUSSB, Kha!ratabad, Hr·der~bad Govt-Andhra Prede&h Mr. D. R. Garg, Collector ~ed~ District (ra RRP- CPT 5) -Mr. Md. Hussain Patel, E~ective En~ineer- R&R Plan, Panch~y~t Raj, Sangareddy, Andhra Pradeeh - Mr. R. E. Kaebaracharyulu, Rehabilitation Officer Al~o re RRP Hr. R. Hurthakri&hnanl Indian Tobacco CoaP"an,, (lTC) Lillted (Matchbox Scheae) Hr. A. E. Na!du, Manj ra Saall Match Cooperative Scciet,, CONSULTANTS lATA Con6ul ting Mr. Avadhe'h Kusar, Additional Chief Engineer Engineer& Hr. S. P. Dongarg~onkar, Project Manager <WATER SUPPLY CPT 2) Mr. A. A. Saaant, Project Coordinator Hr. P. L. K~hir~agar, Project Civil Engineer Hr. G. B. Ravlshankar, Engi~er 1,\ssocieted Industrial Prof, S. J. Arceivala Coneultenh Hr. Kardele, Engineer (SEWERAGE CPT 3) Hr. Godbole, Engineer Mr. Shatter, Engineer IMPACT Dr. T. Rajagopala Chari (re Lo~-Cost Sanitation), (LCS - CPT 4) (The Integrated Hicro-Project Appraisal, Coneultancy and Training Center) Center for Econo•ic ~r. Subraaanlen and Socl~l Studies - "r, Y.R.B. Shar•a <Re M&E - CPT 5) - Mr, 777?77 A. F. Fergu,on & Co Hr. Huralldhar FIHAHCIAL ACCOUNTING Hr. Hohan SYSTEMS AHD MIS; Mr, Srinivasan RH:EHUE BILLIHG AND Hr. A. Pendurangl COLLECTIOH SYSTEH TATA Con&ul ting Hr. C. K. Prasad, Re~ident "a~ger Service& Mr. Sehra• Sethna PROJECT MAHAGEMEHT Hr. H. U. Krishna AHO COHTROL SYSTEHS' Mr. Sureeh "hatre STORES INVENTORY AND Hr. K. K. Rao CONTROL SYBTEH nr. Harlsh Ga 1a Hr. V. U, Srinives nr. P. Sathh Hr. ~re• Sasar Rao ! I .