Judgment of the Court (Sixth Chamber) of 14 May 2020.#EIS GmbH v TO.#Request for a preliminary ruling from the Bundesgerichtshof.#Reference for a preliminary ruling – Consumer protection – Directive 2011/83/EU – Article 6(1)(c) and (h) and (4) – Annex I(A) – Right of withdrawal – Information to be supplied by the trader relating to the conditions, time limit and procedures for exercising the right of withdrawal – Requirement for the trader to state his or her telephone number ‘where available’ – Scope.#Case C-266/19.